Purple Parking Long Stay reviews page 60

Service was very good and staff helpful, especially when the car would not start when we collected it upon our return. It was a shame we had to walk to terminal two to be collected at the end of a 30+ hr journey with young children.

It was a quick journey to and from the terminals. Calling the given number on return took a while to get through.

On parking site everything very good - when phoning on return, no info given as to where to be collected from - saw minibus purely by chance - driver was not very communicative or helpful, but back at the site staff were again very good. No long delays in transfers either way.

Good service on arrival, daytime. On arrival back from holiday, at the airport, some confusion, too many passengers for one trip, some passengers left behind and the others cramped into the bus. It was freezing and we were dropped at a bus stop to find our car. We are not complaining, as it was by far the cheapest car parking for Heathrow.

Good service, but vans used for transport to the airport are a little "basic". Speedy though and very little time spent waiting around.

I had to telephone the office on day of arrival to confirm a change of vehicle and also on return to confirm pick up. Both times, I found the staff slightly brusque and unhelpful.

The whole travelling experience is stressful enough, but knowing that when you arrive at Purple Parking you are in safe hands and that from that point on your holiday can start, you will be safely dropped at the airport and picked up immediately on your return. Excellent experience!

Great value for money and very professional, will be using each time I fly.

All good, although I think a supermarket deli-type ticketing system at the bus stop on return would be a good idea as queueing is a little haphazard.

When dropped off I was given my keys in an envelope, but no explanation there was an exit card also.

I found Purple Parking to be very efficient, the girl in the entrance kiosk had my details and pass etc all ready as I got to her, obviously from my number plate. Transfer from car to mini-bus was easy, just a few minutes wait and off to the airport. On my return, mini-bus was there in about 15 mins, straight back to the car park and dropped off right beside my car. As far as I am concerned, this is the best parking organisation I have ever used, and I have used many. Well done, Purple Parking!

I have used Purple Parking a few times over the last couple of years and have been very happy with the service. It is easy to book, easy to find, and very efficient.

Absolutely no complaints. Very good value for money. No question that I would use this company again. The only downside was that upon return to T.3. we have to walk with all our luggage back to T. 2. for collection.

Overall, an excellent service. High security and all very fluid from arrival to drop off at airport.

Thought that the parking was secure, staff very professional & all round a very good experience.

As a first time user, I was impressed with the efficient way the whole parking and transfer went, together with what appeared to be good security.

A good value for money service, which was delivered efficiently. Our confirmation email with the map and directions didn't arrive so it was just as well I'd printed them off at the time of booking, but this was a minor point really. Signage to Purple Parking on the main road would have been useful, but again, a minor point.

Directions to the car park were very clear. We were shown where to leave our vehicle and then taken straight to the airport in a mini bus. The driver was courteous and very jolly, especially as it was 4am!!!! On our return, we called the number we had been given as soon as we left the plane. A mini bus was waiting for us, who drove us to our car. Very impressed with the set up.

I would not hesitate to recommend Purple Parking to friends. Having used other parking providers in the past, I was most impressed.

Overall, from initial website contact through to parking, transfer & collection on return, an easy process which will result in our utilising your services again on our next trip through Heathrow Airport.