Purple Parking Long Stay reviews page 59

Used before, will use again. Cheap, efficient, well-organised service. The only down side is that it's a bit of a trek from Heathrow in a not especially nice part of town.

Purple Parking took care of all arrangements, including the altered booking details due to the closure of the original car park, in a professional manner and without fuss. Thank you for your service.

My first time using Purple Parking. I arrived to be welcomed by name - nice touch :) and was provided with clear instructions. The service was speedy and hassle free. Staff answered all of my questions with a smile on their faces. I returned from my trip very tired and after phoning in to confirm my pickup I dropped my collection ticket. The Driver didn't make a fuss, he checked with the control room, and it was all settled without drama - just what I needed. Arrived back at the parking area and my car was waiting. Very professional, I would definitely use Purple Parking again and have no hesitation in recommending them to you. Well done, PP.

We had to wait too long for a mini bus to return us to our car, we had rung but there were more people than room on the bus, this needs taking into account otherwise there is no point in ringing but just waiting, we had put our cases into the back but other passengers had already filled the seats before loading their luggage consequently we had to off load and wait another 20 minutes, not good after a 10 hour flight and you are tired and hot and had to walk from Terminal 3 to 2!!

I would say it does everything a drop off parking is supposed to do except that to save £10 it isn't worth it unless you are completely skint. In total after picking up our baggage it took one hour to get to our car. This included walking from terminal 3 to terminal 2, waiting for absolutely ages for our bus transfer then having to walk very far after being dropped off in the middle of the car park to pick up our car. Shouldn't they have known were coming and at least moved our car closer to the bus drop off point? I won't be using purple parking unless I am very very skint and have a lot of time on my hand.

A very good experience overall. Very efficient systems for drop-off and pick-up. We travelled sunday afternoon at a peak time of the year (July) and so very busy and traffic heavy so I would advise you allow a lot of extra time to ensure you arrive at airport not too stressed! PP were obviously very busy when we got back to Heathrow and so we had to wait for the second minibus. Overall, very good and would definitely use again.

If you are arriving at LHR Terminal 3, it is currently a bit of a hike to the pick-up point at Terminal 2.

Staff were pleasant, helpful & effective. Transfers were comfortable and having 'phoned the hotline as I got off the aircraft, there was a minibus waiting for me outside the terminal, even though I spent no time waiting in baggage reclaim. I would worry about predictability of transfer times at peak periods, but service was excellent at the off-peak hours I departed & returned.

Trolleys should be available to take luggage to and from car. Car in dirty condition when picked up.

The overall service was excellent, the staff friendly and waiting time kept to a minimum. On return was taken direcly to car. Will highly recommend.

This is the first occasion that we've used this facility and everything went very well. Most efficient.

Very helpful and cheerful staff. Security of the site seemed very good. Very little waiting time. Easy to book, find, park and transfer.

To be welcomed by name at the first security barrier is very impressive. From there on, everything went perfectly; easy transfer to the terminal; smooth pick up on return. Friendly, efficient drivers and staff all contributed to a great experience.

Everything was ok except having to walk from 3 to 2 to be collected with suitcases and 2 children. Driver on return journey was quite abrupt.

Because of the problems at Heathrow, terminal 3, we had to wait at terminal 2 for our transfer, which was the furthest away from us, the last thing we needed after a long trip!

We had only a short wait at both departure and arrival before transfer to and from car park. Our car was immediately available upon return to the car park rather than having to wait for it to be brought to us as happens at other off airport car parks.

A very simple and well organised procedure. Every aspect from arrival to departure was very professional.

Best Heathrow parking we've used, and we have used several over the years. Very slick and professional approach. Easy to find, very efficient check-in and out with numberplate reading technology, meaning no delay whatsoever as you arrive.

There was no waiting around before or after the holiday and would not hesitate to use your services again.

If only the car park was easier to get in and out of, both for my car and also for the transfer bus, this would be great. I will use it again however.