Holiday Inn Express reviews

41-60 of 113 holiday inn express luton airport reviews


80%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
40% dining
60% transfers
60% parking
Very clean friendly and inviting. The perfect wind down before embarking on our holiday journey. Thank you
Miss Gresswell
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75%
customer-rating
80% rooms
80% cleanliness
80% value
80% service
80% dining
60% transfers
80% parking
60% car park
our one night stay was very comfortable except for the sofa bed which had a big uncomfortable ridge in it. I would recommend this hotel as a convienent stop over before or after your holiday. The staff were friendly and helpful. The parking at the airpark was very efficient.
Miss Alexander
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84%
customer-rating
100% rooms
80% cleanliness
80% value
80% service
80% dining
Easy walking distance to Luton Airport and friendly staff, together with good food, made it a pleasant overnight stay.
Mr Quaye
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55%
customer-rating
60% rooms
60% cleanliness
60% value
40% service
Walked to airport as shuttle bus did not start until 4am. I was suprised how busy the area was at 0345hrs. The distance was easy to walk with suitcases in tow too! The hotel itself was fine however we found the staff on arrival too interested in their own conversation to stop and greet us, this may have been the reason for intially putting us in the wrong room.
Mrs bartram
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80%
customer-rating
80% rooms
100% cleanliness
80% value
80% service
80% dining
60% car park
Perfect for what we wanted - a clean, modern no frills hotel within every amenity necessary for a one night stay within a few minutes walk from the terminal. If passing through Luton, we would stay there again.
Mr Sandiford
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93%
customer-rating
100% rooms
100% cleanliness
80% value
100% service
100% parking
80% car park
the parking gave me a very good and quick service, and staying at the hotel made it very convienient and relaxing before heading off on our holiday. All in all it was very good value and i would do it again.
Mr Bolton
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84%
customer-rating
80% rooms
80% cleanliness
100% value
80% service
80% parking
very clean and convenient for airport well within walking distance. a very relaxing start to our holiday
Mr lowe
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89%
customer-rating
80% rooms
80% cleanliness
100% value
80% service
80% transfers
100% parking
100% car park
The room with free car parking for two weeks was great value for money. The hotel was good and clean, and there was even a basic breakfast cereal and toast for those like us who had to leave before 06.00. Was able to arrange taxi from hotel to airport which was very prompt and only 5.00 ideal when young children and lots of cases. Paid extra 20 to have car delivered to airport on arrival home worth evey penny. I would definitely use the service again.
Mike M
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83%
customer-rating
80% rooms
60% cleanliness
100% value
100% service
60% dining
100% parking
80% car park
the hotel location is excellent right on the airport. the one draw back is the food on offer at the hotel, the breakfast was fine but there wasn't much on offer in the evening when we got there
Mr Edwards
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100%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
100% transfers
100% parking
100% car park
Hotel was great value for money as it was the same price to stay there as it was to park the car for a week anyway. Airparks was a little but further away than I thought it would be but the bus dropped me off at a bus stop 2 minutes walk to the hotel. Would definitely use the hotel and car parking service again next time we go away.
Miss Marshall
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98%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
80% dining
100% transfers
100% parking
100% car park
Check in/out at the hotel was easy, and we parked the car the night before and walked to the airport the next morning in a few minutes. The room was quiet (especially so, given the location)and it was a very pleasant start to the holiday. I would definitely recommend this hotel and parking package.
Mrs Massey
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84%
customer-rating
100% rooms
80% cleanliness
80% value
80% service
80% parking
Parking alone costs 94.50. I paid 100 for hotel and parking for 14 days. Excellent value and a time saver if you have an early flight.
Mr Mullen
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76%
customer-rating
80% rooms
80% cleanliness
60% value
100% service
60% dining
We flew in late from Malta, easy walk to hotel (bit noisy and trafficky under the bridge), very friendly helpful guy on the desk - quick crash, up very early for morning flight out, breakfast quick and easy, good shower, functional room - really simple and then quick walk back to get Glasgow flight.
Mr Humphries
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94%
customer-rating
80% rooms
100% cleanliness
100% value
100% service
100% transfers
100% parking
80% car park
The only problem experienced was the faulty TV required for a early alarm call. This problem was quickly overcome with the offer of a change of room.
Mr Hobbs
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91%
customer-rating
100% rooms
100% cleanliness
100% value
80% service
60% dining
100% parking
100% car park
Booked in with no problems. Room small but clean and fine for just 1 night. We arrived on a sunday evening and there was not much choice for food about 5 choices(ie lasanage, cod, curry) no choice for children but they did do some chips, chicken wings and garlic bread, which i think was on the normal menu. Maybe sunday's is just a limted menu. I would reccomend this hotel as it is so close to the airport.
Mrs Styles
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100%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
100% parking
wouold definitley use this way of travelling to the airport again. Well worth the money. Cost of hotel and parking very inexpensive. Hotel close to airport. Family room was great for the kids. Breakfast was nice, buffet style plenty of choice.
Mr dye
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92%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
80% dining
100% transfers
80% parking
80% car park
Car parked the night before, 7 min walk to the airport (the baggage trolley that was left outside the hotel was a great find at 5am), a stress free way to catch a early flight.
Mr watts
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68%
customer-rating
80% rooms
80% cleanliness
80% value
80% service
20% parking
i picked up a nail in my tyre which i can only assume came from the parking area of the off site parking & am very annoyed as i had to pay 120 for a new one???
Mr pead
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95%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
80% dining
80% transfers
100% parking
100% car park
We were really satisfied with our Holiday Inn Express booking. Great price,spotlessly clean, great location, really comfy beds and fab showers. The only problem we had were the people who checked in to the room next door to us at 2am and then talked and laughed at the top of their voices for the next hour and a half. When we called reception, they came straight away and kept on at our neighbours until they finally shut up. The staff dealt with it really well. We;ll definitely recommend this hotel and will be using it again soon.
Mr Sharpe
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70%
customer-rating
80% rooms
80% cleanliness
80% value
80% service
40% dining
60% car park
We had to wait along time for our food and the gammon was well over cooked. Was asked if we enjoyed our meal and for a change i did say that I was very disappointed with the gammon as it was very dry, to which the response was to shrug his shoulders and said oh sorry about that! Having said that I would stay there again because it was so convenient for the airport and did get a good nights sleep before our travel.
Mrs Heath
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overall rating

81%
customer-rating
86% rooms
82% service
84% value
88% cleanliness
65% dining
68% transfers
76% parking
74% parking facilities
positive: 85%
neutral: 14%
negative: 0%

Holiday Inn Express is 1 of 12 Luton Airport Hotels and has been rated 81% by 113 previous customers.