Holiday Inn Express reviews

81-100 of 113 holiday inn express luton airport reviews


88%
customer-rating
100% rooms
100% cleanliness
80% value
80% service
80% car park
Very convenient and clean. You just walk out of terminal and head down underpass and Hotel is up inline on right. No bus service but take trolly and use it for bags.
Mr Bent
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82%
customer-rating
100% rooms
100% cleanliness
80% value
80% service
80% dining
20% transfers
100% parking
100% car park
The hotel was perfect as scored above, however we had to squeeze into a black cab in the end after waiting 15 mins in the cold at 6am as the traffic was bad outside and there were no buses in sight, my husband had to carry all the cases to the bus stop and children/etc I think they should have some sort of mini bus to get you from reception to the airport even if you had to pay for it.
Mrs Bruce
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96%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
80% transfers
The ability to stay so close to the airport for such an affordable rate and in a very modern facility made a very pleasant 5:00AM start to my journey. I would recommend this to anybody and would certainly do the same again.
Mr James
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82%
customer-rating
80% rooms
80% cleanliness
100% value
80% service
80% dining
80% transfers
80% parking
80% car park
Good value food served by friendly staff. Free courtesy bus available to airport, but we walked there in about 10 minutes. Would definitely choose the combined overnight stay and Airparks package again.
Mr Pude
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68%
customer-rating
80% rooms
80% cleanliness
80% value
60% service
40% dining
We were later than expected (due to flight delays) and checked-in at about 10pm. Bar open but resturant not! This was a major surprise. We were invited to order a take-in over the phone, but of course this was not what we really needed after a tiring flight. Breakfast was good and varied. Staff were helpful and rooms good.
Mr Gorman
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92%
customer-rating
100% rooms
100% cleanliness
100% value
80% service
100% dining
80% transfers
100% parking
80% car park
The system is fantastic if you stay before you fly, but as we stayed the night we flew back it did complicate things a little bit with the transfer situation. Also as it is a buffet breakfast I do think with people arriving at anytime in the early hours from flights, especially if delayed, the breakfast time could be extended a little. We had to wake two very grumnpy children up to get down before breakfast was taken away - not the best start to the day!
Mr Kelly
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87%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
20% dining
100% car park
The food was really bad; we ordered two soups to start and a lasagne & chicken. The waiter brought all of the courses out at the same time, put them all on the table, and off he went! The soup was out of a can & the lasagne was such a small portion you could tell it had been in a microwave and slapped on a plate, and the chicken was over cooked and dry and it cost us £47.00? Not happy.
Miss Baker
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100%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
Very convenient for airport and early flights. Only drawback was my flight was so early I couldn't have breakfast, even though it started at 4.30 am.
Mr Dangerfield
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84%
customer-rating
80% rooms
100% cleanliness
100% value
80% service
60% car park
Hotel clean - excellent access to the airport. Breakfast was good - good choice of food.
Mrs Mossman
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92%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
60% parking
The hotel was very easy to find, the off site parking was not so easy - even with the map! Staff at the hotel were very obliging - but the staff at the car park were very abrupt in their manner & couldn't wait to get rid of you. Hotel excellent & so close to airport. Thanks.
Miss Stroud
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86%
customer-rating
100% rooms
100% cleanliness
100% value
80% service
40% dining
100% parking
80% car park
We shall certainly use the hotel again. The accommodation/parking package was very reasonably priced, the hotel itself very comfortable, and it saved us from having to suffer the stress of trying to negotiate the M1 to arrive at the airport in good time on a Monday morning.
Mr Burlem
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85%
customer-rating
80% rooms
100% cleanliness
80% value
80% service
Quite handy to have a hotel so close to the airport. Only down side: when you arrive late at the airport, there is no navette to get to your hotel, meaning you have got to get a cab.
Miss Cardonnel
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60%
customer-rating
60% rooms
60% cleanliness
80% value
40% service
20% dining
80% transfers
80% parking
60% car park
Best to use this hotel just for a sleepover. Do not expect good bar/dining facilities. Be aware you will have to catch a bus to the terminal from the hotel.
Mr Strickland
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90%
customer-rating
80% rooms
100% cleanliness
100% value
80% service
Was very impressed with the cleanliness of the rooms and the hotel in general.
Mrs Millar
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100%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
100% car park
Although close to airport, bit of a hike up/down hill with cases.
Maureen M
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76%
customer-rating
80% rooms
100% cleanliness
100% value
80% service
20% parking
The hotel is within walking distance of the airport and if you do not mind pulling your suitcase up a hill then it will take you only a few minutes to reach it. If you do, then a taxi can be booked to transport both you and your luggage to the airport. Food is expensive so bring it with you, particularly if like us you arrived later on in the evening. If I fly from this airport again I will have no hesitation in booking a room here.
Mr Newbery
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77%
customer-rating
80% rooms
80% cleanliness
100% value
80% service
40% dining
80% car park
Good clean room, all very easy, would recommend and stay there again.
Mr Oliver
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72%
customer-rating
100% rooms
80% cleanliness
80% value
40% service
60% dining
Great location. We didn't even need to use the transfer. You can walk to the airport in less than 10mins. They were able to accommodate three of us easily. The breakfast left something to be desired.
Mr Stevenson
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90%
customer-rating
100% rooms
100% cleanliness
60% value
100% service
I had a late arrival and early departure and needed somewere for six hours to sleep, very convenient and friendly. And really close to airport yet no noise. It is expensive for what it is, but it saved me from sleeping in the airport. or having to get taxis.
Ms Emmerson
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95%
customer-rating
100% rooms
100% cleanliness
80% value
100% service
Very nice room, liked bathroom particularly. Breakfast good even though only continental.
Mr Voyce
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overall rating

81%
customer-rating
86% rooms
82% service
84% value
88% cleanliness
65% dining
68% transfers
76% parking
74% parking facilities
positive: 85%
neutral: 14%
negative: 0%

Holiday Inn Express is 1 of 12 Luton Airport Hotels and has been rated 81% by 113 previous customers.