Upperdeck - Glasgow reviews

1-20 of 68 upperdeck - glasgow reviews


50%
customer-rating
60% comfort
80% cleanliness
40% food/drinks
40% facilities
60% service
20% value
Received notification from Lounge Pass about temporary arrangements (18 hours prior to visiting) Sky Lounge at Glasgow Airport,due to overrun in refurbishment work. Checked in at Sky Lounge, facility was crowded and asked to go to secondary temporary lounge where we were admitted (party of 6.) Having used the Sky Lounge, previously on numerous occassions, found some of the facilities were not available, i.e. soup, papers and magazines and monitor showing departure gates for boarding. I therefore do not think how you can justify charging £18 per person on this ocaasion, due to reduced standards. Look forward to hearing from you in due course. Regards Gordon McLellan
Mr McLellan
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100%
customer-rating
100% comfort
100% cleanliness
100% food/drinks
100% facilities
100% service
100% value
good all round lounge could do with a bit more hot food selection but overall nice and clean and friendly staff.
Mr Airns
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100%
customer-rating
100% comfort
100% cleanliness
100% food/drinks
100% facilities
100% service
100% value
The staff are helpful and there everything you need .also it's clean and very relaxing .
Mr Gage
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100%
customer-rating
100% comfort
100% cleanliness
100% food/drinks
100% facilities
100% service
100% value
No looking for seats waiting for service at bars etc good start to holiday
Mr Murphy
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94%
customer-rating
80% comfort
100% cleanliness
100% food/drinks
80% facilities
100% service
100% value
Excellent value for money, with a good choice of food and drink - had a very tasty bowl of soup. A relaxing start to the holiday as lounge was lovely and quiet. There are toilets in the lounge but could do with more as has to queue when busy. Would definitely book again.
N Anders
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96%
customer-rating
80% comfort
100% cleanliness
100% food/drinks
100% facilities
100% service
100% value
The facilities and customer service are really good. Only complaint is that I personally feel that it is oversubscribed. It was really busy and our group (me, my husband and my grandson) had to sit in separate seating areas as there were no free tables together. Even after we were in, more people arrived.
Mrs Doyle
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100%
customer-rating
100% comfort
100% cleanliness
100% food/drinks
100% facilities
100% service
100% value
Great way to start off your Holidays, relaxing in comfortable surroundings. Friendly staff & selection of drinks and snacks not too bad.
Mr Barnett
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74%
customer-rating
80% comfort
80% cleanliness
60% food/drinks
80% facilities
80% service
60% value
Disappointed with range of food provided. No sandwiches available, one choice of soup and biscuits with cheese was all that was available.
Mr Tomlinson
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44%
customer-rating
60% comfort
60% cleanliness
40% food/drinks
40% facilities
40% service
20% value
2 separate wings in this lounge - holiday and business! Business was empty, spacious and very well equipped with drinks and food. The holiday wing was cramped, over capacity and food and drink were scarce! We were squeezed into the Holiday Wing - Absolute disgrace and for £36 for 2 people this was dreadful value for money. Never again!
Mrs Jones
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70%
customer-rating
60% comfort
60% cleanliness
60% food/drinks
60% facilities
80% service
100% value
The sky lounge is worth ever penny! I found the drinks and snacks on offer were excellent and well worth the expense alone. It is very comfortable and there was more than enough seating. Only thing I would improve are the food options which was nuts or crisps, a sandwich or something slytly more substanstial would be good !
Mr Redmond
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overall rating

82%
customer-rating
85% comfort
87% cleanliness
77% food/drinks
82% facilities
82% service
80% value

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