Servisair Lounge reviews

Highly recommend this Servisair Lounge for anyone in transit across two oceans and two continents

i think a few more snacks should be included lunch time ie choice of sandwiches, and some other lite bites

Peaceful and relaxing.We were able, for a couple of hours to leave the noise and stress of a busy airport behind, making our journey a more pleasant experience.

If going on long haul journeys I always use the lounge it is a nice relaxing atmosphere which is just what you need when you are traveling long distances. The service and facilities are great could do with another ladies toilet though. Would recommend to anyone great way to start you holiday.

Using the lounge makes travelling by air so much more agreeable - a really good start to a holiday.

Our stay in the Servisair lounge was restricted to three hours as stated when we booked. It was very comfortable and offered the services it advertised . Nevertheless as we had a 10 hour stayover in Heathrow as we travelled from Vancouver to Cape Town so this stay in the lounge was very short! I also noted that it seemed to take business men as their prime users. (Internet service and WIFI etc)The mens washrooms were provided with basins where one could have a shave. The woman's toilet was very small and hardly any room to tidy oneself let alone allow for a change of clothing to freshen up. I would sugest showers and changerooms for passengers as ourselves who have these long stayovers between flights. Heathrow no longer has showers and the Spa which was in Terminal 1 a couple of years ago, no longer exists. We would be prepared to pay extra for this facility. I strongly urge that Serisair look into this possibilty as we would use these facilities if offered. We travel this route on a regular basis.

The sofas and chairs were not particularly comfortable. No hassle experience - more snacks than food- no sandwiches which would have been nice.

The minus side: Reception could have been more welcoming (a smile costs nothing)! Didn't appear to be any sandwiches, just crisps, peanuts, biscuits. Plus side: Gets you away from the crowd, papers and magazines to read, a good selection of alcoholic and non alcoholic drinks.

like i alreday mentioned, you always remember the good people do, you have wonderful staff, they were good to us, we were tired, after flying for 8 hours from canada and was there at your loung earlier than we should have been, they didnt turn us way unstead allowed us to go in earlier, thank you, good work, will definitely go your lounge again.

A quiet civilised lounge, with plenty of comfortable seating and work areas to suit all requirements. Wi-Fi available, or computer terminals to pay as you use. Complimentary drinks and snacks, including tea/coffee, soft drinks, wine and beer. Various sweet and savoury snacks too. Worth every penny!

Having arrived very tired after a 9 hour flight from Canada we were expecting to be able to relax before catching our connecting flight. However this was not possible due to a very noisy young boy who crashed around the lounge with some sort of mechanical toy for the whole 3 hour stay. During this time lounge staff, although they could not fail to hear the noise, did nothing to stop him by either speaking to him or his mother. We were not the only ones effected by the boy but not wishing to create a scene no one intervened. This should have been the duty of the staff.

drink selection is good, food is not great, just some snacks and fruit, a free wireless link could add a good value

Most enjoyable way to spend three hours before a long flight particularly if it is an overnight flight

I found the lack of windows and minimual food available disappointing, but it was clean and the service cheerful; more a 2nd Class lounge than a business one

The lounge is an excellent place to relax whilst you wait for your flight to be called. It has all the necessary facilities and complimentary food, drink and personal freebies like toothbrushes and razors. The comfort is conducive to relaxation with plenty of seating, coffee tables etc. I highly recommend this sanctuary of tranquility before the flight.

My husband and I always start the holiday with booking into a lounge. It starts the relaxing process for our holidays.

On arrival and through out my stay the whole experience ensured that I felt my time spent within the Airport was relaxing and resulted in the calm walk down to my aircraft and the enjoyable start of my Journey.I now strongly recommend to all my collegues to book the services of the Servisair Lounge

The lounge was well worth the expense. We could relax and enjoy the free snacks and drinks. The lounge was not too crowded so there was plenty of choice of seating, and the staff were extremely friendly. Our only criticism would be that the toilet facilities are on the small side.

Good things to drink, little lounge, but no so bad. Only one problem: the food was very very poor! Anyway good value for money!

The lounge was comfortable and reasonably well stocked with snacks and a good selection of wines and spirits. It was not overcrowded and provided excellent value for the modest fee charged. Definitely worth the cost to ensure a pleasant and relaxed wait before embarkation.