Comstrad Valet Parking reviews page 15

Comstrad Meet and Greet Parking were very efficient and dealt with our party of six, very early in the morning, with a cheery outlook and welcoming smile.

Both when departing (leaving on holiday), and returning, we were kept waiting for around 45 mins. This was completely unacceptable and no explanation was provided. The whole idea of valet parking is to reduce waiting time and provide convenience. Comstrad did neither. Given that long stay car parks at Stansted are located fairly close by, next time I will use these as it is cheaper and would take less time.

It was the great experience left our car on proffesional hands. The service has coped all our expectactions. Friendly, on time on both ways, it was relaxing to get the car ready at midnigth to back home. Thanks. We are recomending your services through our friends.

Having had a bad experience with a company I used on a previous holiday I was nervous about using another meet and greet company, however Comstrad did exactly what it said on the tin! Would recommend and would use again without question.

A great service that did exactly what it said it would. Staff were very friendly and helpful - excellent customer service. Would use again without question.

I think we got a good discounted rate and felt that it was good value for money in comparison to the competition. Worked very well.

The staff for both drop off and pick up were very courteous, friendly. Overall good service and I would recomend to others. Minor critisms are that there were short delays for both drop off and pick up although this wasn't really an issue, and directions where to wait were a little vague but I do appreciate that it's not always possible to park in an exact spot. note these are intended to be constructive observations :)

Other than we did not receive a text message with collection details for our car upon landing as promised, it was a very smooth procedure that I would definitely use again.

When we phoned the contact on approach to Stansted we were just told to go to Red Parking row N - he could have told us we were looking for a guy checking a number of cars in, not the 'one-to-one' contact we were expecting. When we realised, all was fine, and the 'meeter' was very helpful and friendly. The return worked well, we were met within a couple of minutes and again the contact was helpful. The car was very dusty/weathered looking and had oak leaves in evidence at various body points, so we assume it had been parked under a tree somewhere!

Very effiecient. They rang just before our expected arrival time (for dropping off) while we were driving to the airport to check everything was ok and to check our expected arrival time with them. Once we were near Stansted they gave us very clear instructions over the phone to get to them, - which nicely was right outside the entrance to the terminal. Upon arrival back into the country they were very efficient again, and we picked our car up where we'd left it with them, right outside the terminal entrance, and just drove straight out! Very good service. Would certainly recommend it and use it again when flying from Stansted!

I have used many Meet & Greet services at several airports throughout the UK........but can honestly say that Comstrad provided the best service despite others having set a very high standard!!

chose it as per google reviews. Will definitely choose this service again. No problems faced. The gentleman who delivered our car even saw to it we reached the exit without mistakes. much appreciated.

The email instructions for arriving at Stansted were confusing. However a quick telephone call and all was sorted. Although a later than had hoped for return of the car back in Stansted was compensated for by fantastic parking staff. Beats the awful and expensive train service from Liverpool Street.

I would definitely choose this method of parking in the future, providing the cost does not rise too much. We are senior citizens and found this to be a much easier way to park the car, no hanging about for coaches to take us back to the car park where it is sometimes hard to remember exactly where the car was left. No hassle, no worry. Mr M L

All worked really well. Driver was waiting for me when I arrived and then with the car when I got back. I could ask no more. Is so much better then fighting for the bus (which at Stansted is chaotic).

Staff were exceptionally cheerful and did their very best to help. However, when picking up car we had to wait in the car park for about 20 minutes before car turned up. This could have been quicker as that night was very cold standing around waiting(possibly understaffed as clearly the rep was running around as fast as he could to help and doing all he could)

It vastly exceeded our expectations. We had no problem contacting them on exiting the M11 and were directed to drive right up to the terminal building where we were met. The handing over of the car was efficient and professional with all the necessary checks being made. When we arrived back we had a text on our phone welcoming us back and when we rang the number the operative gave us directions to the short stay car park to pick up the car and apologised that it would take him 6 to 8 mins to get our car round in case it wasn't there. However, by the time we had gone through customs and ambled to the car park he and our car were waiting for us. All necessary forms and checks were made and everything was in order. It was lovely just to be able to drive straight away from the airport without having to queue for the free bus back to the car parks. We would and have already recommended them highly.

It's been the fist time that I have used a Meet and Greet service at Stansted Airport. Having had the experience with other companies at LHR I would like to say that I was impressed with Comstrad's customer service, their friendliness, their punctuality - I will definitely be using them again.

All went very well indeed. The only problem was that the car was very dusty for some reason when it was returned but I'd recommend this to anyone - cheaper than the standard parking fee and very helpful people indeed.

This was the first time I had used a meet and greet service. It was incredibly simple and very relaxing. We had a phone call about 10 minutes before we arrived to check we were on time. This was a quiet time and the driver was able to meet us at the doors to the departure lounge although meeting at the short stay car park would have been fine too. On our return a week later we phoned once the luggage was collected and when we walked to the red short stay car park (instructions very clear on email) there was our car waiting for us. We loaded up, the lady let us out of the car park and we were on our way. Highly recommended.