Purple Parking Long Stay reviews page 19

The only thing that let down the service was the time taken to transfer from Purple Parking to the terminal on our departure. We were sitting in the van for about fifteen minutes waiting. Eventually one of the passengers had to go and ask for the driver to hurry up. Return was fine. Everything else slick and efficient.

when we got to the place using our sat nav ( with no problem) we didn't even have to wait before we were loaded on a van to the airport. Staff were easy going and nice. The process of leaving the car was simple and well explained. Trip to airport was 10 minutes maybe. On our return trip we again didn't have to wait at all for the van, and left within 1 minute. Felt the car was perfectly safe. Took photos of the car and mileage before we dropped it off, and were happy with the condition of the car when we returned, and the mileage.

Easy to find, efficient and would definitely use Purple Parking again. We were amazed at how vast the site was and how well organised with cameras to verify entry and exit. Efficient and friendly transfer services.

We found Purple Parking a great start to the holiday, we arrived there & one of the drivers helped get one of the suitcases out of the boot & took us straight to the airport, no waiting around, no messing about. And we were collected on our return within 15 minutes and again, everything went smoothly! Very pleased, great service!

The post code leads you straight to the main entrance to the site which is clearly marked on a railway bridge which you go under to enter the site. From there it is clearly sign posted to the reception which you get to via a 'shed' which you drive into. Cameras sited around the car check the number plate and take photos of the cars body work before a barrier lets you proceed from the 'shed' to the reception. At the reception you are greeted by name,('Good morning Mr Oliver how are you?) and given a card to place on the car dashboard and detailed instruction s on how to retrieve your car when you return. You then drive into a small car park next to reception and then wait in a small waiting room adjacent to it. Waiting time is about 5 to 10 minutes for a minibus to your terminal. Your luggage is placed in a covered trailer towed by the bus. Your car key is collected by the driver. Journey time to the terminal is about 10 -15 minutes depending upon traffic conditions. When you return try to ring the number in the instructions you were given as soon as you can. The bus stop is just outside the arrivals area, (terminal 4). When the bus arrives the driver scans a barcode on your instructions so that when you arrive back at the parking reception your car keys are ready and are passed to the driver to give to you by the receptionist. All in all a very slick operation.

Found the cark park with your directions,dropped the keys off and then boarded the van traveled to the airport got there in good time, on our arrival followed the direction that we were given ,phoned the carpark when landed and then picked up got back to the carpark was handed car keys and was dropped outside our cars very good service. Thank you

I was very impressed with the efficiency of the whole set up, and I said at the time that I would recommend Purple Parking to others.

The parking wa easy to find, quick to use and got the holiday off to an excellent start. The return was equally efficient.

Very impressed, will certainly use the service again. Value for money, hassle free and punctual. All you want when trying to get a flight.

Perhaps a slightly longer wait than anticipated at Heathrow on our return but overall an efficient and excellent service.

Easy to find. Simple instructions on where to park. A fast transfer to the Terminals at Heathrow. On return, I telephoned PP from the baggage reclaim and the transfer bus was just pulling up when we got to the bus stop. Transfer bus dropped us off at our car and up and away. No problems and no complaints.

On arrival we were greeted by name, directed to the parking area and a transfer bus was waiting to take us immediately to our terminal at Heathrow. Fantastic service. On our return a bus was waiting for us at the appropriate stop outside the terminal building and we were rapidly reunited with our car.

Efficient service and knowing that your car is safe in the secured compound you can leave it with a peace of mind.

All went smoothly from dropping the car off to driving home afterward. No complaints from me.

Parking site easy to find from details provided by PP and service to and from terminal 5 fast and efficient. Would use again if flying from London Heathrow.

Overall the service is good value for money. The staff are polite, friendly and efficient, and there is a minimum of fuss. My only quibble - and it is a minor one - is that I would have liked the bus to collect us a bit more quickly after I rang for it on our return to Heathrow. It felt like we waited twenty minutes for this, and we were rather tired after a long journey. Apart from this, everything was very straightforward.

I have used purple parking before and always found them the same as pleasant accomadating and very efficiantand very helpfull if i have had a queery over any thing. Ihave always recomended them to all my friends and clients and all have been as pleased as myself

Everything went vey well, no hassel and a pleasant experience from the start until the end.

Everything was as expected considering that we were leaving very early in the morning and coming back very late at night. Thankyou.

As we arrived home early in the morning and were travelling with a small child, it was well worth the extra money to be met at the airport with our car.