Aspire Lounge reviews

1-20 of 43 aspire lounge reviews


90%
customer-rating
100% comfort
100% cleanliness
80% food/drinks
80% facilities
80% service
100% value
My experience was generally positive. I'm not the most comfortable flyer so anything to relieve the tension massively helps. The lounge is very comfortable and the drinks availabilty is great. The customer service was generally great. Only minor negative feedback is that often, the service area wasn't manned and the hot food choice was limited (though it was nice). However, at 8am the lounge was not busy so it was not hard to see why the service was toned down a little.
Mr Boswell
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40%
customer-rating
40% comfort
40% cleanliness
40% food/drinks
40% facilities
60% service
20% value
Didn't seem to be enough staff to cope, even though they appear to work hard. No toilet paper in ladies toilets on the 2 occasions I visited, even after asking staff, they were apologetic. Having drinks served to you and having to stand in a queue is not my ideas of a good lounge experience, also running out of cheese , taking nuts and biscuits from unsealed bags. I have visited Newcastle lounge on many occasions over the last 9 years and it has been great, unfortunately since changing I may not visit again unless it improves. Bristol completely the opposite to Newcastle in every way. Please pass on my review in the hope that with the new refurbished lounge they can delivered good service and standards as in the old lounge.
Mr Downie
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74%
customer-rating
60% comfort
40% cleanliness
80% food/drinks
80% facilities
80% service
100% value
Very good value for money mostly and will kick your holiday off tremendously well!
Mr Harrison
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70%
customer-rating
80% comfort
80% cleanliness
40% food/drinks
80% facilities
80% service
60% value
Enjoyed the lounge but think there should be more variety on the food, sandwiches etc. It was nice to get away from the hustle and bustle of the airport and to chill out before your flight.
Miss Fishwick
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100%
customer-rating
100% comfort
100% cleanliness
100% food/drinks
100% facilities
100% service
100% value
Well worth the experience of a quiet comfortable drink whilst awaiting your flight.
Mrs Auld
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64%
customer-rating
60% comfort
60% cleanliness
60% food/drinks
60% facilities
60% service
80% value
Nice and relaxing start to our holiday snacks and drinks well stocked up staff quite friendly.
Miss Egdell
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90%
customer-rating
80% comfort
100% cleanliness
80% food/drinks
80% facilities
100% service
100% value
I have been here a few times and apart from the whisky teachers ? It's all good and I would recommend it any time
Mr Rhodes
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100%
customer-rating
100% comfort
100% cleanliness
100% food/drinks
100% facilities
100% service
100% value
Was better than i thought.i ate the delicious snacks and drank the lovely wine. Next time i need not to book food on plane snacks filled me up.
Mrs Willis
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64%
customer-rating
80% comfort
80% cleanliness
40% food/drinks
60% facilities
40% service
80% value
Thought was value for money peace and quite no sandwiches thou plenty drink to choose from
Miss Dougherty
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76%
customer-rating
80% comfort
80% cleanliness
80% food/drinks
60% facilities
80% service
80% value
Myself and partner used the Cheviot Lounge on 1st September at 4.30am. The lounge was clean and well laid out logistically. There was a variety of beverages, however I was disappointed in the variety of snacks available and felt that toasties etc may have been available. I would use the lounge again on future trips.
Mrs Campbell
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overall rating

76%
customer-rating
80% comfort
78% cleanliness
70% food/drinks
73% facilities
79% service
74% value

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