Reviews for Long Term Parking page 3

My husband collapsed just after we arrived back at the airport and all who assisted first aiders, airport police and the parking staff were excellent. I could not think straight and my car and luggage had to stay at the airport whilst my husband an myself went to the RVI hospital in an ambulance, airport police took control of our luggage and car and when I was able to collect them the next day I did not face a huge bill for the extra time my car was parked. My husband is now back at home 90miles away and recovering. Many thanks to all who assisted us at a very difficult time. Elizabeth Blackley

Easy to use parking and regular courtesy buses. A bit odd that if you prepay you have to visit the on-site office to get a valid ticket for exit rather than being able to use the machines in the terminal.

We always use this car park when we go away, we never have any problems. The buses are frequent and drivers polite, the driver dropped us right at the end of our row, which wasn't near the bus stop! All in all, as long as we fly from Newcastle we will use this car park.

Easy to use - top tip - write down your parking area eg J5. Bus driver will help you with your luggage. Literally minutes away from airport terminal.

easy to find,numbered bus stops and lettered parking areas for easy location when home,and efficient staff at the gate.

Used this car park on several previous occasions and have always found it easy,convenient and hassle free. Highly recommended.

One very minor complaint. Please ask the coach drivers to smile occasionally!!

Road surfaces need to be looked at, but so does everywhere after the snow

Very close to airport with bus transfer every 15 mins. or so. Simple to use, curtious exit attendant, have used before and will use again.

car park buses could have been a bit quicker and better lighting at night would help especially when its pouring it down, plenty of spaces and found gosimply to be the best for value for money, staff very friendly

Found a parking space without too much searching. The transfers from and to the car were quick. I would certainly consider using this facility again.

Parking was fine, staff were helpful. Only comment was as above. Also finally thought the charges were pretty high.

easy to find,no security worries and an easy exit for home.very efficient.well worth the money.

The carpark is well signposted, well lit, well served by buses to the terminal, and some parts are are only 5 mins walk too. It's simplest to leave all your parking tickets and references in the car while away as you then drive to the kiosk to get the exit pass before leaving. Much of the carpark is very good quality road surface, but some areas are still gravel and weeds - beware of your suitcase wheels!

Entry ticket left in pocket when snorkelling but still worked OK on return! Will use again

i think pick ups and drop offs could be more regular we waited 15 minuets for pick up from car and on return just walked to car

It took me less than 5 minutes to walk from the car to the terminal. if I'd had more luggage I might have been annoyed at the infrequent courtesy bus heading in thw wrong direction. I took my entry ticket with me and on return the Customer Service Office, (a small, seperate building you have to walk past to enter and leave the car park anyway) validated my exit ticket quickly - there were no queues but this may ave been due to the time. I would use it again as it's chepaer than paying direct.

Your long term parking service did all that was intended. It did what it "said on the the tin"

FOUND PARKING VERY EASY AND WERE ABLE TO WALK TO AIRPORT. HAVE USED TRANSFERS PREVIOUSLY AND FOUND THEM EFFICIENT AND FREQUENT. WE WERE DELAYED FOR 3 DAYS DUE TO THE VOLCANO AND WERE PLEASANTLY SURPRISED THAT WE WERE NOT CHARGED FOR THE EXTRA DAYS WHICH EASED SOME OF THE STRESS.

Car park only 2 minutes walk from terminal or an easy free bus ride. The staff were very friendly and helpful.The whole process from booking online to leaving the car park was very simple and much easier and cheaper than using taxis