Low Cost Parking Edinburgh reviews page 17

A good service, excellent price and friendly helpful staff, would definitely use again.

The only snag was a 20 minute wait for the coach on return. No doubt you were very busy at the time but standing in the rain and wind for that length of time was not ideal. Otherwise we were delighted with the service

2nd time using this car park.very handy for airport, low cost for the area the car park is in. Prompt pick up service, just phone once you have collected your cases. would definitely use them again & again & again!

This car park was easily found and was a lot closer to the airport than other facilities like this I've used. The only downside was the transfer is provided by a small mini-bus so we had to wait for about 30 minutes or so for a transfer back to the car park upon our return to Edinburgh.

We booked a place and arranged for friends who were flying out to take our car to the airport and leave it with Low Cost Parking. We flew in 5 days later and collected the car. No problems, shuttle bus arrived at the pickup point outside the terminal before we did, car was waiting at the Low Cost compound. Excellent service at a fair price. Will use them again next time.

first time i've ever used airport parking and i would certainly recommend it

it was a fair price and a lot less hassel than trying to get to the airport by other means

The only issue was the time taken for the bus to arrive to pick us up from the phone call was about 10-15 minutes

made the wrong turn to the car parking but handled well by staff, they put us right and did not leave us feeling stupid.

On my return to collect my car I had accidently clicked the wrong time for our return on my booking The reception staff made me feel very stupid and inconvenient I apolagised more than once but the receptionist remained annoyed. I understand i had made a mistake but I felt the receptionist could have been more forgiving This would have improved my experience and good opinion of the Low Cost Parking Good customer relations important to encourage returning business

when I collected my car I found that it had been damaged but I had to discover the damage, they didn't say anything! as precaution I had asked to check my car when I left it. after a month I am still waiting a call back for the compensation and after different calls nothing has happened yet!

The compound is well marked however they do share the compound with Arnold Clark car hire. Coaches are not marked low cost parking but have the sister companies logo on. I thought I was on the wrong bus on my way back when we stopped at a different car park area first. However, no problems as we headed straight to low cost parking area after dropping off passangers at the sister companies car parking area. Both minutes from the airport. This added an extra couple of minutes to the transfer time but nothing to worry about and I shall use them again. Good value for money!

Quick transfer to and from the terminal building and your car is sitting waiting for a speedy departure.

The car park is near the airport. It was much cheaper than othrs and I found the transfer quick and administration easy. Friendly staff and driver

As with most other parking companies I've used, the return pick-up arrangement is for me to use the courstesy phone in the airport terminal building but I genuinely don't know where this is located so I sent a text to the number provided. I didn't get any response to this so then telephoned the general enquiries number. Clear instructions on the courtesy phone location would be good

Easy to book online. Staff friendly and efficient on arrival and prompty transferred to airport which is very closeby. Had to wait on return to airport as minibus could not accommodate all passengers but car ready and waiting on arrival back at carpark.

I will definately use this service again absolutely no complaints what so ever. Very good price and very efficient transfers.

Overall, an adequate service which met the minimum requirements. The staff seemed to struggle a little with just operating the car park and the service as a result felt rushed, impersonal and distracted, albeit during a rather busy period. More focus on the customer wouldn't go a miss. The cheapest service available, but I guess you get what you pay for.

The only fault I could find was that there was only one bus on the night we arrived back which meant we had to wait 20 mins for the bus to return and according to the driver it was the busiest night of the week. Otherwise I could only recommend it.

I seem to have missed the park I was booked for, but luckily drove into a carpark belonging to the same company who said I could leave the car there and they would deal with the transfer. I was pleased with the carpark and transfers used.