Cophall Parking reviews page 39

It was my first time using CFP and I have been impressed with the CS. I will be using CFP for my future journeys both business and privaate.

It took 30 minutes from Cophall Farm Parking to Gatwick Airport - not the 15 minutes as I was advised. On the return journey, I was told I will be picked in three minutes, but was picked up about 30 minutes later.

The guys at Cophall are great, we came in at 4am and they were as chipper as on a sunny afternoon. Transfers are reliably on time and they'll pick you up when you get back so overall an excellent service.

Directions were clear, parking was easy to find. Efficient and friendly staff, no problems.

All our requirements were dealt with very kindly and efficiently especially as we complicated the arrangement by dropping off a second car to be picked up by my parents the following day. They were travelling under a different surname and did not have the necessary paperwork for picking up the car and were most impressed that all their details had been noted and the car was ready for them on their return-excellent service-thank you.

Friendly staff, quick turnaround,very proffesional will definatly use again.

Cophall Farm found that the car's battery was flat 24 hours prior to our return and duly recharged it for which we are very grateful. However, we would not have been aware of the problem had we not contacted the company during our homeward journey as the onboard instrumentation was found to be corrupted. It was only when we phoned to enquire the reason for this corruption that we were advised of the problem. We feel that we should have been told at the time of collection.

We have used the parking here before and have found it to be very efficient and good value for money. It was let down a little this time by a fairly gruff return driver who only allowed us on his van with a bit of persuasion-he had obviously had a very busy day!

On initial arrival all was as expected, with added confidence beig offered for our return by assurance that the bus would most likely be at the pick up point, provided we contated you promptly on our return. My first call was on entering the baggage area, to be told to call again after passing customs. My second call was as requested, with the bus to be available shortly. It took 15-20 minutes to arrive, there was minimal communication, and with the number of luminous yellow jacketed persons on board (4) more resembled a staff bus. The return journey spoiled the whole - not satisfactory.

Absolutely brilliant!! Excellent rating on all above (incl services), and outstanding value for money. Will definitely use them again, and recommend them to anyone. Many thanks for pleasant, stressfree experience.

A cost effective, experienced facility that I can confidently recommend

excellent service.good value.even though i got on wrong bus on return i was quickly collected with no fuss.thanks

The car park was easy to find and dropping off my car was a very simple task. The shuttle to the airport left promptly not long after my arrival and from the drop off point it did not take long to get to my check in desk. On arrival back in the UK I phoned the desk and just 2 minutes after arriving at the pick-up point a shuttle bus arrived. The driver was really friendly and helpful. On arrival back at the carpark my car was ready for me and since it was early and very cold they had already switched on my car to warm it up for me. A very good service.

Easy booking,friendly greeting, no waiting,quick safe arrival at airport, and on my return an excellent pick up with my car waiting for me

Everyone was friendly, on phone and in person. The shuttle was punctual and efficient, the car park's location being highly convenient for Gatwick. Last but not least the price was really very attractive, although I realise I travelled in very much the low season. In short: everything worked like clockwork. Jerry Payne

The staff are friendly, there is no waiting time, the shuttle was there waiting for us to and from the airport. We will definitely use them again in the future.

Excellent service and good value. The comms and transfers were quick and efficient. I even got a jump start for a dead battery with a smile! Would recommend to anyone and will use again.

Transfers were quick and efficient and parking seemed to be very secure. One tip, make sure you keep you key receipt

Everything went very smoothly until our return. I think it took too long for the bus to arrive at the terminal on collection. There were 5 couples and I know 3 of the couples were on the same return flight which arrived on time. I strongly believe that the parking staff were aware of the arrival and should have sent the bus to the terminal earlier and before any phone calls had to be made. They must hace known who was arriving and at what time.

Cophall Farm may be further away from the airport than most of the competition, but this is overcome by the price, and also by the fast and efficient transfer service. The whole experience was a real pleasure!