Maple Manor Parking
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Maple Manor is a family owned business that has been operating for over 20 years. They aim to provide a convenient and trouble free way to park your car when you fly from Gatwick Airport. 95% of their custom is by personal recommendation. Maple Manor Parking is 1 of 20 Gatwick Parking options and has been rated 82% by 644 previous customers.
Arrival Procedure
A uniformed driver will meet you, check over your car, collect your email booking confirmation, and take your car keys (please remove any keys not relating to your vehicle). Your car will be driven to a secure compound as you proceed directly to check in.
Departure Procedure
Only once you have collected your baggage and are ready to clear customs, simply call 07801 142165 -or- 01293 776447, then proceed to Arrivals. Your car will be delivered to the same point where you were met on arrival for you to collect and drive away.
Transfer information
No transfers are required. Once your car is dropped off, you can proceed directly to check-in.
Security at Maple Manor Parking
- Car park compounds are surrounded with High security fencing.
Disabled Facilities
Maple Manor cannot drive specially adapted vehicles, but otherwise welcomes bookings from disabled customers.
Insurance Details
Parking is at owner's own risk, subject to printed terms and conditions.
Vehicle restrictions
No mobile homes, vans, lorries, caravans or trailers are permitted.
Other Important Information
- It is the responsibility of the vehicle owner to ensure the vehicle is roadworthy, plus holds a valid MOT certificate and displays a valid road tax licence.
- If valet service is booked, this includes an exterior wash/shampoo and hand leather dry.
- IMPORTANT: If you are returning ahead of schedule, please give the car park at least 24hrs notice so your car will be ready to collect.
- PLEASE NOTE: There will be an additional £2.50 surcharge, payable directly to the car park, for pick-ups and drop-offs between midnight and 6.30 am.
Directions for Meet and Greet location
IMPORTANT: Please call Maple Manor on 01293 863 322 between 8am and 8pm 24 hours after your booking is made to confirm the exact details.
THEN: When you are on the M23 or 10 minutes away from Gatwick, call Maple Manor on 07801 142165, or if busy 01293 776447, to confirm that you are nearby. Your driver will then be despatched and you will be met at the terminal specified in your booking.
Follow the directions below to meet your driver.
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South Terminal:
- As you drive into the main entrance to Gatwick's South Terminal, keep to the offside lane. DO NOT go to the upper level.
- Follow signs for 'Arrivals'.
- As the road bends round to the right, you will see the Car Rental building on your left.
- Keep going past two sets of pedestrian lights.
- After passing two sets of pedestrian lights, pull over on the left or right-hand side of the road. This is where the driver will meet you.
(Use postcode RH6 0PJ for SatNav.)
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North Terminal:
- As you drive into the main entrance to Gatwick's North Terminal, take the middle lane. DO NOT go to the upper level.
- Follow the signs for cars only (marked with a car sign on the road surface).
- Drive to the other end of this road, where you will be met outside the Car Rental building. This is where the driver will meet you.
(Use postcode RH6 0NR for SatNav.)
In both instances, look out for a driver with a Maple Manor board.
Maple Manor Parking Reviews
| Customer Service | 84% |
| Value for Money | 83% |
| Condition of Car | 86% |
| Chauffer Punctuality | 76% |
| Overall Rating | 82% |
Your feedback is immensely important to us at gosimply™. Your comments and reviews provide us and others with an honest perspective on using Maple Manor Parking for Gatwick Airport. We invite all previous customers who have used our service to review the product they had booked. 644 customers have left a review.
| Positive Reviews: 98% | Neutral Reviews: 2% | Negative Reviews: 0% |
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The second time I've used the service and it is excellent. Especially with all the work going on at gatwick the directions were very good and the pick up was excellent. Booked a valet service which was amazing value. Recommended highly
The driver was late returning the car but throufg no fault of the company just trafic
Whilst the collection driver was very friendly and cheery at 3 in the morning, the returning driver was less so but then our flight did land an hour early!! All in all a great service, much better than getting on a bus to go round car parks!!!
Great experience arriving as we were quite early and a friendly driver awaited. On returning at 11pm we cleared customs and phoned Maple Manor and told that it would be a twenty minute wait which seemed too long. If I had know I would have called when waiting for our bags. The man on the phone said that the paperwork stated twenty minutes (it didn't, it says as soon as possible) then after 25 minutes I called again and was told that the traffic was busy (at just past midnight?) and when the car arrived the driver told me I was waiting in the wrong area (despite following the instructions). When I asked him where the right place was he went a bit quiet and then tried to rush me through the handover so he could get away. The positive score only reflects the nice person that met us on arriving.
Phone engaged alot when trying to reach them. Need more phone staff or lines. Apart from that fine.
Phone engaged alot when trying to reach them. Need more phone staff or lines. Apart from that fine.
We would definately use this service again. The service was outstanding
On approach to Gatwick it took 20 minutes to contact the centre, by which time we'd already been at the pick-up point 10 minutes. We were promised a further 15 minute wait, but it turned out to be another 30, by which time I'd almost missed my check-in deadline. On return, another long wait for our car. "Meet and greet" it most certainly wasn't
This facility was very professional; so much easier than parking in a long stay park, especially as the service was prompt, polite and efficient.
Simple to use, polite service, though at times the contact number was engaged making me a bit nervous since first time using them but all worked out
We are habitual users of Meet & Greet. MMP was as good as most, the only two niggles were: i) between the two us we missed the requirement to phone to confirm 24 hrs before we left but it didn't matter, so why ask people to do it?? ii) on collection the only number working was the premium 0870 number rather than the unanswered office number and the continually engaged mobile number, annoying.
We have used Maple Manor a number of times and are very happy with the service provided.
This is our fifth time of using Maple Manor with absolutley no problems at all!
Driver was late is returning the car. The car was not in the same state as I left it. Rubbish in the car which was not there when I left the car.
Very friendly driver collected vehicle, although you ca tell he's quite used to people NOT following their very precise drop off and collection instructions... he was VERY specific nd repeated everything a good few times! But, this wasn't a negative thing... just something that caused my wife and I to smile. Not much else to say, fantastic price and it all went smoothly....
Ths instructions on the email do not match up with where you meet the person to hand over the car. We wasted a good 30 minutes standing about and although we rang they never rang us back (saying they didn't have our phone number) but this was given when I booked. A good service but could be so much better with the correct instructions.
All went very smoothly. However, it would have been better had the extra £2.50 for early morning arrival been quoted in the initial booking charge.
On arriving we had to wait in excess of 30 mins for the car to be collected as Maple Manor had failed to 'book' the car in so no colection driver was allocated. On return they were prompt but I had paid for them to valet the car and the level of clean was very poor. The car had clearly been washed with dirty water, to the extent that the windows were so smeared it was difficult to see out.
The whole point of a meet and greet service is that there is someone there waiting for you when arrive and leave. This was not the case with Maple. We have used many different meet and greet services and have never been left waiting so long as we were with Maple Manor. We had to wait at least 10 minutes to have the car colected from us at departure and worse still on arrival, at 10.30pm with small kids, we were left waiting over 20 minutes in the cold. They were unapologetic and when I called to ask where they were after 15mins I was told they were seconds away when actually they were almost another 10 mins. Would never use again.
They were late meeting us to collect the car which was frustrating. However they did meet us with it on time on our return. After we had collected it we found we couldn't find the holder for the TomTom (although the TomTom was there safely) but they were very helpful when we rang them back and told us where to find it
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