Gatwick Long Stay South Parking

        The only issue we had was on leaving the carpark. We had booked and paid online but on leaving the premises our card that was issued on arrival from the machine was not recognised and we had to reverse up from the gate and take both the card and our booking reference number into the office for verification. This does make one wonder why we bothered to try and make life a little easier and previously paid online when we had to prove it at 3am in the morning anyway. I think the facilities are great but this issue needs to be addressed. We were not the only ones either !!

        arrived at night found car park very easy from directions given we had travelled 200 miles to get there got on the bus and was dropped at airport in a matter of minutes. On returning was taken very quickly back to car park and dropped within a few meters of our car. Unfotunately we had a breakdown in the car park and had to call the RAC while waiting for these we went to the customer service building who were very polite and friendly they also made us a drink we used the toilets and was even offered the oppetunity to stay there until the RAC arrived.

        Easy to park, great transfer service, easy to use and great value for money.

        The short and relatively prompt transfers with friendly srtaff infused with a secure area for parking was exactly what we were looking for,and for fractionally more than inferior competitors we were very satisfied, the only possible downside (but not really a problem) was the fact that the car park being in the flight path meant the car was quite dirty on our return. many thanks

        Your numberplate recognition 'system' is non-existent. I have to question why, when your instructions say that the numberplate will be logged and a personalised ticket issued at entry, I then had to go to Customer Services to get the ticket verified on exit. Surely this is not difficult to sort out when customers are paying £70 plus for a car park? Your Customer Services staff seemed equally frustrated. Do not market the numberplate recognition facility when it clearly does not exist.

        After booking my holiday I found this provider to be the best value for money. After experiencing problems with my flight tickets I had to shorten my holiday stay and I contacted the team at Long Stay South Terminal and they provided a no hassle service and were happy for me to make amendments to my parking details. Overall a very pleasant experience! I will definitely be using again.

        Nothing to it - park near a bus stop wait a few mins for the pick-up. Small delay waiting for return bus on Sunday evening but not unreasonable. Good value overall.

        We use the onsite car park 4/5 a year and have found it to be the most efficient & easy way of parking our car with excellent quick transfers.

        We couldn't of had a better experience of this service. We managed to park the car about 10 spaces away from a bus stop. A bus was just leaving as we parked, so we thought we would have a 10 minute wait for the next bus, but one arrived within a couple of minutes. On the return to the car park, we left the terminal and waited about 15 seconds before a bus came into sight. I don't think we could have been given any better service.

        I was really impressed with the service provided. It was so easy to use and really organised. No fussing around waiting for someone to take details/show you where to park. It was all done automatically by scanning your number plate. Regular bus services. Would definately recommend to others.