Maple Manor Parking reviews

Good other than having to wait a long time when I arrived at the terminal

The second time I've used the service and it is excellent. Especially with all the work going on at gatwick the directions were very good and the pick up was excellent. Booked a valet service which was amazing value. Recommended highly

The driver was late returning the car but throufg no fault of the company just trafic

Whilst the collection driver was very friendly and cheery at 3 in the morning, the returning driver was less so but then our flight did land an hour early!! All in all a great service, much better than getting on a bus to go round car parks!!!

Great experience arriving as we were quite early and a friendly driver awaited. On returning at 11pm we cleared customs and phoned Maple Manor and told that it would be a twenty minute wait which seemed too long. If I had know I would have called when waiting for our bags. The man on the phone said that the paperwork stated twenty minutes (it didn't, it says as soon as possible) then after 25 minutes I called again and was told that the traffic was busy (at just past midnight?) and when the car arrived the driver told me I was waiting in the wrong area (despite following the instructions). When I asked him where the right place was he went a bit quiet and then tried to rush me through the handover so he could get away. The positive score only reflects the nice person that met us on arriving.

Phone engaged alot when trying to reach them. Need more phone staff or lines. Apart from that fine.

Phone engaged alot when trying to reach them. Need more phone staff or lines. Apart from that fine.

We would definately use this service again. The service was outstanding

On approach to Gatwick it took 20 minutes to contact the centre, by which time we'd already been at the pick-up point 10 minutes. We were promised a further 15 minute wait, but it turned out to be another 30, by which time I'd almost missed my check-in deadline. On return, another long wait for our car. "Meet and greet" it most certainly wasn't

This facility was very professional; so much easier than parking in a long stay park, especially as the service was prompt, polite and efficient.