Purple Parking reviews page 23

found the directions very good and was greated by helpful and friendly staff . buses waiting to take me to airport , drivers were very nice even in the early hours . will have no doubts in useing you again . thanks

We left our car for three weeks while we went on our honeymoon and Airparks definitely offered the best price, and followed up with great service. Highly recommended.

Easy to book. Price very conpetitive. Bus shuttle reliable and the staff are most helpful - its a very professinal outfit. Car is nearby when you go to pick it up. Overall a very good experience - just allow time for the bus to get to the airport and to go to both terminals.

Excellent. Stayed at the Gatwick Travelodge the night before flight. It was an easy 2 minute drive to the carpark and then straight to the airport. Will use this service again.

We did manage to misread your directions to the park but everything else ran like clockwork. Also both transfer drivers were particularly pleasant and helpful.

it was nice that it was very professionally run and no hanging about getting to the airport and instructions very easy to follow.....On the way home the bus was ready and waiting....would use again but gets a bit more expensive in summer months

Good service, drive in, hand over keys,get ticket, get on bus, go to airport, do reverse coming home. All very easy other than lugging the luggage on and off the bus and over everybody else's luggage

car park near the airport but on return car damaged, all towbar electrics bent back and not even our towbar cover on. Asked to see manager his first reaction was to shout at me!!!!!!! They have not contacted me back and i am sure they wont respond. No customer services at all. Would recomed if you want your car as you hand it in before the holiday don't take it there. Beware they are a con!!!!!!!!! you have been warned.

A good swift efficient outfit no delays,transfer to and from airport without delay and no real waiting time.On the road home swiftly with no fuss.exactly what you require at the end of your holiday journey home.

can't complain too much, except for one female member of staff who'd rather not be there at 4am and wasn't paticularly polite or friendly. using you again in June, hopefully get a friendlier welcome. Other then that, thanks for a very good service.

The Airparks experience was superb...once we had found the place! The directions for finding the place were confusing. Once we had found Charlwood road we drove 1.5 miles as directed only to find nothing. went back and tried again...still nothing! Luckily a chap in a truck led us a mile or two to the actual place. I mentioned the difficulty to the receptionist who said that there were two Charlwood roads but the council do nothing about the problem! How hard is it to have Charlwood (East), Charlwood (West) for example? Somebody please pull their finger out and do something about it! We will use Airparks again though...provided we can find the place.

Good Value for Money and the journey really is not very far from the airport. Bit difficult to find the pick up spot or contact the office on arrival back into the UK but the busses run very regularly so you are not waiting more than 10-15 mins

We have used other car parks for Gatwick over the years but the costs for those were steadily rising so we used Simnply parking for the first time this year (April 2008). Quick, efficient service and coach transfers were timely. I also felt our car was in safer hands as there seemed to be more space between parked cars even though they were busy. We would have no reservations in using this company again and have already reccomended to freinds.

it would be easier if the transit coaches had outside underneath luggage storage as it is hard to struggle on the coach with all your luggage especially when the coach is full.

no complaints. It would make it easier if the transit coaches had luggage storage at the entrance to the vehicle rather than halfway down in the middle.

Thought it all worked very efficiently. We had no problems. You always want parking to be cheaper, obviously, but it was good value. The office was a bit less than pristine, but I guess tha tmeans that customers arent paying for some swanky office. Will definitely use again if it stays competitive on price

On arriving back at Gatwick, we couldn't find the location of the bus stop to get us back to our car. The instructions on the web were not clear, the staff at the carpark were also unclear plus the bus driver who dropped us off said he would pick us up at the same point which was incorrect. There was nobody to ask at the airport and the phone number given on the web was incorrect. When I found the right number, no-one answered anyway. This should be really clear because we were all travel weary and just wanted to get back to our car as soon as possible. Some improvement needed here.

The coach was overloaded with many people standing. You had to lift your luggage onto a luggage rack. This was not made clear when booking as I would not have booked this if I had known that the cases were not going to be loaded underneath by the driver as they used to be with BCP. Definitely not recommended for anyone with a back problem, elderly or infirm. Cases were stacked on top of each other and there was a danger of them falling and hurting someone as the coach went round roundabouts. Everything looked as if it was done "on the cheap". The cars were parked so close together that when we collected our car we had to pull it out of the parking bay to load the luggage. This obstructed the exit to the car park causing delays for cars wanting to leave. We would not use them again unless we were desperate.

Excellent service - actually going back and retrieving my car after I had left one bag inside it and offering to give us a lift if we were getting late for the check-in (which fortunately we were not).

got lost trying to find car park, need map or clearer instructions. was then late arriving and bus full so had to wait 20 mins for next transfer making it v stressful as then late checking in with no seats for family to sit together on plane left.