Purple Parking reviews page 27

The route to the car park does feel like you are going round in circles, esp from M23, but the directions provided are good and we got there no problem. On our return I phoned them on arrival, as instructed, and only had to wait about 5 minutes for a bus back to the car park. Got keys straight away and were on our way home in a few minutes. Recommended! Note that they seem to have changed their name to QPark.

This was our first experience of using a long-stay car park at an airport. The directions supplied on the net when we booked were good, but given the fairly remote location, in terms of the road distance from the terminal, signage to the car park could be a bit more prominent to encourage those who might feel they could be going astray. Signs from the site back to the main road network are the highway authority's responsibility; perhaps you might like to encourage it to look carefully at them.

The service was excellent, with very friendly and helpful staff, very efficient and extremely easy to use. The drop-off office was directly in front of the entrance and the collection was very quick and troublefree. Their instructions for use were easy to follow and their directions from the motorway were accurate and very clear. The coach on the way there was new and spacious, but the bus on the way back was old and a little crowded as the luggage compartment was on the bus. However this was not much of a problem as the journey to Gatwick airport was very short. Overall extremely pleased with company and would definitely recommend them.

Coming from the the M23 we found the location rather inconvenient. On the map it looks very close to the airport (which it is) but getting to it is not so simple. Coming back we just missed a courtesy bus so experienced what seemed like a long wait for the next one just when you want to be getting home.

Very easy to use, just drop your car off in the bays supplied and drop your keys off in the reception then jump on a bus! Easy as that! Coming back was just as easy, go to the same bus stop as where you were originally dropped. Your car will be waiting for you to drive home.

Had to find directions off Multimap which sent me all round the houses (literally). It would have been good to receive directions which would have saved time. Transfers were easy and efficient. It took the problem of parking off the stress list and helped to make the holiday experience so much better. Thank you,

Good directions made site easy to find. Large reception parking area and positive, helpful attitue of staff inspired confidence. No hanging around for transfers, which were much shorter than some as a result of the park's proximity to airport. Friendly staff a bonus. Will definitely use again.

This is the second time I have used the BCP parking at Lowfield Heath and I have received excellent customer service both times. The staff are helpful, polite and cheerful and above all know what they are doing. Both times I have been left in no doubt that my car will be safe. Initially I chose them for their low cost, now I wouldn't use anywhere else.

we will be using your parking again, used to use a off site parking firm until dads car was reported for being thrashed from same people so thought we'd try you and you blew us away with the service, see you late september 2007 for another booking ;) thanks guys

Best off-airport parking I've experienced, ofsetting the added driving, queuing, waiting - especially on return from hols when you just want to get home! Well-organised all round (despite major roadworks at entrance/exit to site), helpful drivers stow and return luggage. Would definitely use again, now I can know where they are.

we found the car park easy to find,when we arrived we took the keys to reception then boarded the coach which left withen a few minutes.when we arrived back we could not get through on the phone to let them know we needed picking up but a coach arrived within five minutes which we got on .when we arrived at the car park the car was ready for us and the car was as we left it.

I booked both parking and flights on-line and parking was the easier. It was good value, quick and easy and very convenient for airport with quick response at both departure and return. There was virtually no excessive wait at either end. I will use BCP again and recommend it to friends and relatives.

I will not be using this firm again. The staff were rude and made out that even the smallest request was frankly an abomination of their humans rights. We were refused to go on the bus that was there when we arrived (the luggage was full but the bus was half empty) and we we VERY nearly missed our flight because of the 25 minute delay in the next bus departing. Avoid.

Having previously booked hotel & Parking packages I was a little dubious to book the parking separately. Incredible value for money, very very quick to get checked in and onto the coach to get to the airport terminal (no hidden extra coach charges). On returning to pick up my car it was really straight forward - the coach service was excellent and I got my car very quickly (much to the delight of 2 small very over tired children)- overall it was a great service and I will definately use them again.

Dropped car off fine, and got straight on a coach to the airport. On return found the phone number on the printed off receipt from the internet to have changed and had trouble getting through to get picked up. Had a bit of a wait to get the coasch as one had broken down.

Overall, using BCP was an extremely positive experience. It is very useful that the site services both the North and South Terminal as when I booked I thought I was flying from the South terminal when it was in fact the North! The Transers were very prompt and on both journies we didn't have to wait for more than a few minutes. BCP is also excellent value for money, I would definitely use them again!

On exiting from airport there are no signs directing you to a BCP transfer bus and no noticeable signs of where the buses stop. The first and obvious signs you see are to "long term car parks", so one assumes that to mean all car parks as there are no more visible signs. So we consequently got on the wrong bus. On returning to the airport we could make no human contact with BCP. Only a answerphone or a telephone at bus stop which said "sorry our offices are closed" please call between 9am-5pm. Not impressed!!

We have already used them twice this year and will use them again. Easy, direct instructions on how to find the place, no hassle when we arrive. Coaches ready for airport transfer when we arrive. Comfortable coaches and help with the luggage.

On our return before collecting bags, phoned as instructed and left details for pick up. Left airport terminal at 3am, and waited 25 minutes for the transfer bus - no joke at that time in the morning after a long flight! Tried using free phone at bus stop to contact BCP but just went on to ansaphone, so no way to contact you to find out where the transfer was. We were also disappointed to find on our return to our car that a £1 coin which we had left in the coin holder, ready for the Toll Bridge had been taken. These points spoilt an otherwise reasonable service.

Coaches need updating, return coach didn't have air conditioning and suitcase storage area lined with rough plywood. Outbound driver fine but return driver not a good advert for British service! On return, car had been parked with rear against a wall so had to move it before able to load luggage. Wouldn't use again, better to pay more.