EPG Meet and Greet reviews page 26

Staff that met us both on going and return were friendly and helpful plus they were there exactly on time.

Not at all happy with the service. Please define Meet And Greet - OK on departures - but for arriving back in to Gatwick (and not being familiar with the airport)To be expected to walk from the terminal out side cross over two roads through a car park with luggage golf clubs and my disabled Daughter was a joke - And I could not of done it alone - the driver was very rude did not even help me to put my luggage in the car went off in a strop because i had kept him waiting.(The driver was well aware of my situation as I had spoken to him on the mobile) WHAT DID I PAY EXTRA FOR? Will not be using your service again!

EPG contacted me in the morning to check our journey was going to plan. My passenger called them at the requested place and a driver was at Gatwick ready to take my car. The driver had the necessary paperwork, he was helpful with the unloading of the car and friendly. On returning to Gatwick I called EPG just after we had collected our luggage and the driver was waiting with my car by the time we came out. I would certainly recommend EPG to others and would use them myself again.

On our return on Sun 23rd Jan, we could not get an answer from the phone number on our paperwork. We tried the office number, and a recorded message stated the office hours, but no alternative phone number was given, to enable us to retreive our car. We were getting worried, but remembered that we had a mobile number on our 'phone, as your driver called us re our departure on Wed 19th Jan. When we called the drivers mobile he did apologise and was expecting us.

My wife and I booked this meet and greet parking service for our honeymoon, we called when 15mins away as directed and the driver was waiting for us on arrival. Was friendly and well presented and took our car away. On arriving back in the UK, we again did as directed and called once we had collected our bags, to walk straight out of the airport and find the driver waiting with my nice warm car. Perfect service, will certainly use again when flying from Gatwick. Would recommend to all!

We found the driver super helpful. Even lent us a pound coin for the trolley as we had no change. Best meet & greet service we've used.

Service like clockwork. My return flight was cancelled, but they handled the whole situation perfectly. I'm never going to 'Park and Ride' again - EPG Meet and Greet is the perfect option.

Our trip to airport was tampered by heavy snowing, so it was us who came late. Nevertheless, the EPG worker met us with smile and understanding. He made every reasonable thing to make our life easier. On return flight, we did not wait any spare minute: our car was waiting for us at the agreed place in agreed time. The car was OK, in exact state I left it; the EPG officer was friendly and helpful. Will definitely use it again and recommend to my friends. Best Regards, Yaroslav

Had a bad experience with another valet company recently where my car was abused and property damaged (resulting in action through the Small Claims Court process). Delighted to have found EPG, who are everything the other company wasn't. Will use them again. Thank you.

We were delayed because of the weather conditions but EPG were very understanding and communicated well with us during this time. On arrival back in the UK, we had to wait some 4 hours to be able to collect our luggage and the man from EPG was so understanding and didn't make us feel that were putting him out. On meeting the man with our car we still found him to be very polite and in good humour. We most certainly would use EPG again. Thanks so much to our driver!!!

We phoned as we approached Gatwick, the gentleman was there waiting to collect our car, and actually helped unload our luggage, and when we returned he was there with in 2 mins, polite and professional. Excellent service. Would recommend this service

We were both thoroughly impressed by the service which took away the waiting both on arrival and departure. I would recommend it to anyone and have done to all my friends.

Our booking had gone astray and we were not expected by the local pick-up staff member. After an initial panic, they recovered the situation and dealt with us well and politely.

Would definitely use the meet and greet facility again. I couldn't believe how easy it was. It was the first time we used the service and I must say it really did make arrival and departure so much nicer. We didn't have to carry our suitcases, buggy and baby on and off busses. Truly wonderful service and was really appreciated when we came out of gatwick after a 5hour flight at 2am and our car was there waiting for us. Magic!

A no hassle experience. Collection and delivery, second to none I will use this service each time I travel in future. I will recommend anyone to use it. There's no better way to travel and ease the strain and waiting. Thanks guys. F. Robertson

I would use the service again if the price compared favourably with others

The driver was very helpful and friendly. No waiting. No complaints.

A Brilliant meet and greet service that i will use you again! Price was excellent and better than a standard car park at Gatwick. On time and friendly