APH Park and Ride reviews page 66

We felt the price increase was a bit unfair considering its gone up 33% since last year, and this may make us consider other options in future.

There was no waiting time when dropping off the car with only two minutes from arrival to departure to the airport. On return the coach picked us up within 5 minutes of arriving at the bus stop and collection of the keys at reception took just 30 seconds. I will definitely use APH Parking again!

Just like to say "The service is 1st class and did not have to wait more then 5 mins for any coach to pick us up.All staff very helpful and friendly.

APH was very quick and efficient. We did not have to spend any time waiting even though we travelled at 4.30am. They were not the cheapest but didn't have to drive around a car park finding a space or try and remember which zone we parked in. Door to door service and will book with them again.

The whole experience was excellent. The directions were unambiguous and precise. I would just draw your attention to the instructions on the car park receipt / collection ticket as you must call APH on your arrival. I certainly recommend APH.

Excellent value for money. Little waiting on departure and extremely prompt pick up on our return. Only slight complaint is that reception staff could have been friendlier but overall very pleased and would definitely recommend & use again.

Easy tp find and stress free, coaches running constant so no waiting around, customer service, spot on.

We followed instructions from the website and found the parking area easily. Ladies in the reception area were welcoming and friendly. We did not have to wait more than 5 mins for a coach to arrive both times and the driver was most helpful with getting the laggage in and out for all passengers. The journey was confortable and quick, with both stops (South and North terminals) being announced loud and clear.

Ibooked online very easy to do had the directions which we found very easy to follow considering we were travelling from Wales not one mistake made. Very friendly upon arrival the bus was there waiting to and from the airport and its a very short distance I would recommend anyone use this parking facility

The whole experience was very easy, from the moment we booked 'til our return after a delayed overnight flight two weeks later. APH was easy to find and the staff were very friendly. The whole system is very straight-forward, well-organised and excellent value for money.

It was our first time to use airport parking and the experience with APH Parking brilliant.The staff was friendly and professional.The transfers were punctual.We will definetly use APH Parking again.

Very good value for money. Would have been even better had I realised I could have claimed a discount as a perk of my car insurance with Zurich!

Staff helpful and friendly, coaches regular and punctual, lighting at car park could be brighter. Tea and coffee machine in reception would be a bonus

I was concerned on arrival that it was sited a long way from the North Terminal but this did not prove to be a problem as the transit was quick and efficient.

Would definitely use APH again. Good regular bus service and the drivers helped with your luggage which I have never had before. Everyone very helpful and friendly.

We were delighted with the service received. Directions to the site were clear. Staff were friendly and helpful. Facilities were clean and modern. Very competitively priced. The only thing that would improve it for us would be if the signs at the airport could have the names of the bus companies at the bus stops so that we could be sure we were in the right place when waiting for the bus to take us back to the car park.

Would definately use again. Was a little worried of off airport parking before but APH settled those nerves. Superb value and customer service. Thankyou

Overall the service was good. Had a bit of a run in with the lady on reception as when I booked it asked me for time of arrival for my return so I estimated a time based on my flight landing and getting through customs. What they actually wanted was my return flight time, but this wasn't very clear when booking and she got a bit stroppy with me as she had to change some details. The return coach took a while to arrive and at 2.00am with two small kids standing in the cold it wasn't great and the coach driver drove incredibly fast on the way back. My other criticism is that with other parking places I've used the car is brought to you when you return. Here you have to physically go and find your car and when it's cold and raining and early hours this really is a pain. Next year, for the extra £20 I will definitely use Gatwick's own long term parking.

Little further from airport than expected which meant a short wait to be picked up but otherwise good service

we had a stress free experience the staff were very friendly and the drivers were great and very polite and helpful.it was a short trip to the airport only about 10 mins we would recomend it to every one and will be using again.couldn't pick a fault if i tried thanks for the experiece see you soon.