Purple Parking reviews page 8

Second time I have used Airparks and as with the first time I found it difficult to find. Basically follow the directions given - when it says double back on yourself on the A23 at Gatwick, do so (confusion is that at the roundabout you need to double-back on yourself there is a signpost to Lowfield heath which you are told not to take). Anyway, found it in the end and checked in quickly. Bus waiting so didn't have to hang around. On the return however I had to wait the full 20 mins but that's the way it goes. Would use again if have to fly from Gatwick.

lost carpark ticket on holiday but staff were kind and made no fuss finding our car by back checking causing us no stress a big thankyou

great price and service. easy check in and transfer. only bad point is it can be trickt to find. even with sat nav i got lost .. but generally excellent value for money

Really good didn't have to wait for the bus they were there stright away on departure and return journey.

I found the directions a bit confusing. did get lost a few times getting there, I wish we had gone through from junction 10 as junction 9 seems to be the one I got lost on.

well organised with effcient and helpfull staff, could do with a more frequent bus service, that been said i would use airparks again as i consider it value for money. S.appel

Although not as convenient as parking on airport park facilities the level of service was excellent. Staff were friendly and helpful and transfer buses were frequent. No complaints - would definitely use again if the price was competitve with other car parks at the time of booking

The service airparks at gatwick was top notch. The booking in clerk was very very helpful. The coach driver who took us to the terminal was helpful and pleasant. Pick up day was even better. When the clerk realised i was disabled they even fetched the car for us. Also the coach driver even helped put our cases on the coach. Thanks airparks for a great service. Will be using your service again.

Efficient service, we were delivered and picked up from the airport with no problems and quickly into our car and on our way home.

I have never used car parking before and was concerned because we were coming back in the early hours of the morning. Should not have worried. straight forward directions to bus stop. prompt bus service and great service when back to depo to pick my car up. Will definatly use again. Thank you for begining my vacatation smoothly and finishing it smoothly

Directions, facilities and transfers all as expected and OK. Only small problem were the roads going to the parking facility but really not a lot can be done with that.

Although this carpark is slightly off the airport, it took about 30 minutes from arriving to drop off car, to arriving at the Airport Departure terminals. On our return, coach was already there when we came out of departures. Friendly helpful drivers and staff at reception.

we were very disapointed with the state of the car on collection, it would appear to have been left under a tree full of birds etc, & looked like it had been there for a month, we were only away a week & it was clean on arrival, so over all our experience was not a good one....

The barcode procedure on exiting seemd to confuse one driver. Should there not be a big label on the scanner saying "Scan here"?

Service was fine, the only slight problem was that the bus stop when returning from trip, at Gatwick South, had been changed from that where we were dropped off, and signs at Gatwick weren't very good.

A good location only a few miles from Gatwick, easy to find and easy to hand the car over. The only thing is that the driver does not assist with baggage and happily watched a young girl struggle with her case :( No complaints from us though, it did what we asked for. Just a shame that customer service in the UK is nothing compared to the States.

Locatio instructions were clear ad easy to follow and the whole experience was good

Cheapest off site car park on search engine and nearest to our home. Very straightforward to check in and collect car. Only adverse comment would be that coming back you are told meet bus at No. 6 or 7 so you don't know which one to queue at; and our choice was the wrong one so you have to move bags again and get to the back of the queue when you were first to arrive.

Good alternative to Longstay. Friendly staff. Regular transfer to airport. Airparks difficult to find if you had not printed out the directions.

Good. A touch dificult to find - but they provide excellent directions. Although they are indeed 5 minutes from the airport - that's the runway - not the terminal! Polite and helpful staff