Purple Parking reviews page 34

Good directions on how to find the car park. Polite and fast service on arrival. We were able to get straight on transfer coach at both ends of journey. All round exellent service.

A good budget service. Factor in transfer time - they seem to have coaches running about every 15mins - although i was running late and they got a driver to take me in my car to the entrance - magic service.

Having only booked the day before I was travelling I was amazed at how everything ran so smoothly. Staff were efficient and helpful. I shall certainly use BCP Gatwick Parking again.

We arrived at 5 in the morning and had a few difficulties with the map, but there was staff at the end of the phone to direct us into the car park. On the way back the coach was ready and waiting for us. We're very happy and think it is great value for money.

I was irritated the first time I used BCP by a number of things. Young male staff were 'hanging around' outside, smoking and looking a bit yobbish - I thought, I hope none of them are getting in my car! On my return, I was irritated by fact that the 'driver' had adjusted my seat to an almost lying down position and not thought to put it back how it was before vacating the vehicle. Having said that, the desk staff were courteous and efficient and the driver was good (to and from airport). Okay, maybe I am a bit fussy and particular, but so are a lot of customers and it's the difference between being good and being excellent.

I would not think of using another car parking at gatwick, for my future requirements, i would recommend BCP to any of my friends or family.

Up to the same standard as ever but please do something about the lighting. It was a very unpleasant homecoming.

Barrier broke so I couldn't get out of the car park it was raining; I got soaking wet finding someone to help. This appears to be a normal occurance from the response of the staff. So I can't rate the facilities. I had a better experience from APH.

Only problem i experienced was where my car was parked there appeared to be some residue which had come off the walls or roof of the adjacent multistory car storage and marked my car quite heavily. This meant i had to have the car valeted externally. Apart from that a very good service.

I had no prior knowledge of BCP parking or anybody else's. In deciding where to park, I looked for the lowest price, but was put off by the stringent terms of their cancellation policy. I did not expect to cancel, but their policy in this respect looked so unfriendly that I decided to take the next least expensive parking, which was BCP. In fact, the difference was only a few pounds. If it had been a large difference, I would still have opted for the cheaper service. We were a little put off by the frequency of the buses as stated on the web site. As it happened, there was a bus waiting, and when we returned, we did not have to wait long either. Our experience with BCP parking was in no way unpleasant - but I have not marked it "Great" because it did no more than I expected. I can't see how a parking service can be "great" in any case - unless I had come back to the pleasant surprise that the car had been valetted for free - now that would be great! Apart from that, they park your car and provide a bus to take you to the terminal. As it is, I must say that I prefer to park the car myself, and I feel a little uneasy about leaving the keys to some stranger. This meant that I removed the GPS unit that I normally carry in the car, because if it had disappeared, I have no doubt that there would have been a lot of apology and shuffling of feet, but it would finally have been my loss. I also removed the car key from my house keys. Like I'm sure you have, I have heard horror stories! If I had come back to find a scratch or dent in the car, it would have been impossible to prove who had done it - although, to be fair, there is a chance of the next-door car doing that in a self-park parking also.

What could have been a potential disaster for me was turned around by the helpfulness and kind understanding of the staff at BCP Gatwick Parking.

The whole experience was a good professional approach from start to finish taking one of the hassles of travelling away. Coaches to and from the airport went within a couple of minutes of arrival at BCP and back at Gatwick. I would certainly use the service again.

Much better than others I have used. Excellent service. Have used before and will use again.

I lost my return collection ticket but the service was very good.

Very quick and easy, very comfortable coaches, helpful staff. One thing a little annoying, trying to find the coach stop on return journey. Would use again.

Good value for money although the site is a little way out in the country.

This was the first time I had used airport parking having relied on friends and family before. I now think that this is a service which is very convenient and time saving and certainly does make the overall trip less stressful. Thanks for the oportunity with your attractive rates.

Early morning arrival, plane on time, phoned in early but had to wait ages for coach. Car was ready for collection but very dirty! Staff, coach etc. were fine.

On arrival we were turned around very quickly, being put on a coach almost straightaway. The return was much the same, with the return bus stop located quickly and easily, pick up within 15 minutes and the car keys waiting for us when we got to the compound.

The service on arrival and transferring to the airport coach couldn't be faulted. I am not sure if it was due to the re-organising going on at the South Terminal, but the coach for the return trip took too long to arrive. However once back at the carpark, everything was very good indeed.