Summer Special Parking reviews page 30

Our experience wasn't too bad. The worst overall was we were travelling with young children and with seven suitcases it was a bit of a struggle getting the luggage on and off the coach in the pouring rain with no assistance. Good news was our car seemed well cared for.

Turned up and process was straight forward supported by helpful staff. No wait for the bus to take us to the terminal. On return we had to wait approx 20 mins for the free coach and again greeted by friendly and helpfull staff.Definatley recommended.

I was running late, dealt with me quickly and efficiently. Coach was ready and waiting. Journey didn't take long and I was at my terminal in no time! My Partner picked up my car on return from his holiday and they were slightly reluctant to give him my car even though I had faxed consent 3 times and confirmed that it was on the system. He also had a copy of the fax confirmation which the lady wouldn't even look at. Another member of Staff sorted it out. Apart from that I would totally recommend them. Fantastic value for money and I would use again.

On dropping off our key at reception the buss was waiting to take us to our terminal promtly. Although our flight was delayed and we arrived back in the early hours of the morning, the courtesy bus arrived literally 2 mins after we got to the bus stop. Excellent service

I have used Summer Time Special Parking on 3 occasions. Each time the service has been great for checking in and gets you to the South Terminal quickly with no hasstle. Your car is taken to be parked and returned to the reception on your return. The only fault with this service is the return bus to take passengers back to the car park from the airport. We have always had a long wait which is not welcome after a long flight. I always feel for those people with babies and young children!

Didn't really like the idea of my car being moved around the car park. Was advised that an extra 7 miles could be added to the clock - why - how far do they have to drive it! All items in the boot had been thrown about when normally they are kept in a box. These items never fall out when I drive the car!

Lots of staff who were helpful, frequent busses (one was waiting on the outward journey and we wiated 10 minutes on the return). The location is very good (8 to 10 mins transfer) and the car park looked secure enough with good lighting and an award I believe.

sevice was what you need quick and no fuss. tansfers to and from the airport was fast and on time did't have to wait more than 5 mins either way. Car was there waiting for us even though we were nearly 3 hours late. Directions to the car park were very easy to follow, will use again.

I arrived at the car park at 07.30 to a friendly efficient organised welcome. Plenty of staff (who knew what they were doing) parked my car as directed walked into office gave my keys and flight number and waited for the bus. Hassle free straight forward 'job done'. My return flight was delayed by 24 hrs which I was concerned about but when I arrived I paid and extra day charge and was immediately informed of the location of my car. Very pleased with the carpark and would certainly use it again!

Diappointed with 40 minute wait at 10:30am for a bus back to the car park. Just got on second bus and left queue longer than when we joined it behind. Chaos when bus arrived with people pushing and struggling with their families and luggage. Coach loading by APH drivers much nicer. Staff at key pick up very defensive when I mentioned 40 minute wait and asked if they knew that many people were waiting at terminal - an apology for the delay and thanks for letting us know would have been more appropriate.

We were held up in traffic on our way to Gatwick airport parking and therefore arrived at the car park later than anticipated, which meant we really wanted to book in and get on the coach as quick as possible. This was not a problem, a very simple check in and hopped straight on to the courtesy coach.

Everything was fine. Buses ran frequently and clear to see when returning. The staff were all very friendly.

When I arrived at the parking facilities the staff were friendly and helpful, with a bus coming along very quickly to transfer me to the terminal and then on my return there was no messing around with calling ahead when landing, a bus just came along to pick me up within 15 minutes of my arival at the bus stop. My car was very easily located within the clearly marked bays and the whole event was hassle free.

We arrived early , staff a bit grumpy but hey, I was grumpy early morning, no big deal, easy drop off, bus waiting round to south terminal. Coming back, bus there back to terminal, picked up motor exit staff very friendly, it really does mean a lot , just a little smile from the staff does it, quite simply , next time I travel if I can find your car park at the airport I'm there. A cheap parking facility , well managed, you may well have cracked it , good luck to you and thanks for making it part of our nice holiday experience.

The parking was certainly easy compared to getting through security in Gatwick even though it was early in the morning when we left. Good value for money and it ran like clockwork, in my view the chap on duty when we came back deserved a bonus for his attitude to customer support. Thanks will do it again. Ian Self

Drove up, dropped off keys, got on a bus and went on holiday! Got back, got on a bus, got keys and went home. Couldn't have been simpler. The cars did seem to be parked very tightly and I was anxious about bumps, dings and scratches but all to no avail.

The car clock needed re setting and music system re coding so battery had gone flat during parking. Interior reading light was switched on so assuming this was cause of flat battery. Guessing light was left on by one of your parkers would therfore look to park my own car in future.

my experience of your car parking service was good. the staff were friendly and helpful. the regularity of the transfers meant that there was not a lot of waiting. i would use your service again, and recommend it to my friends and family, thank you.

The car park was easy to find and the staff were excellent, however, we parked near the North terminal at Gatwick but were dropped off at the South terminal, this was time consuming. Upon our return the Monorail was broken so we spent an hour and a half trying to get to the South terminal just so we could get a bus back to the North terminal to collect the car! This does not make sense. Surely buses could be laid on from the Norht terminal too? The bus stop at the South terminal was very hard to find!!

The signs were good, the processing was efficient and the transfer to and from Gatwick south terminal worked well.