Ace Meet and Greet Parking reviews page 2

Meet and Greet

21-40 of 650 ace meet and greet parking reviews


100%
customer-rating
100% transfers
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100% service
Some of your competitiors have become somewhat complacent and their service has slipped. Time spent waiting for collection and delivery is time wasted.
Mr Cowell
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96%
customer-rating
100% transfers
100% facilities
100% price
80% service
Man who initially answered the phone was a little sharp and needed a better caring and helpful approach. Told to go to carpark 6 in gatwick which was badly sign posted and should have given better instructions. Once in nice man waiting and on return promp and friendly. You have to pay 3 pounds to get out of car park. Overall excellent value and would reuse
Mr Payne
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76%
customer-rating
80% transfers
80% facilities
60% price
80% service
Punctuality was spot-on, only complaints relate to car parking and excess/additional for overstaying. It was not entirely clear that a car parking fee of 3.00 would be levied - for less than 15 mins parking! Also the charge per day for late return was not known beforehand, so a bit more info and they'd be almost perfect.
Mr Phillips
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80%
customer-rating
80% transfers
80% facilities
80% price
80% service
I had very good experience with ACE, its co convenient and easy! The person on the phone wasn't exactly friendly and the waiting time was about 10 minutes each way but I consider this good service
Ms Patznerova
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80%
customer-rating
80% transfers
80% facilities
80% price
80% service
process of collecting car both sides of holiday was smooth, no problems experienced, just note that car collection is within a designated area of short stay car park and that it costs 3 to exit (although you only pay when dropping off, they pay when car returned).
Mr Galler
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100%
customer-rating
100% transfers
100% facilities
100% price
100% service
Both collection and return of the car took place at the agreed time. Staff were friendly and helpful, even offering to rearrange collection from the Gatwick Hilton when they learned we were staying there overnight. Highly recommended.
Mr Hall
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100%
customer-rating
100% transfers
100% facilities
100% price
100% service
I dont usually leave reviews, but think this service deserves one. The service and experience I received from using this facitlity was amazing. I called as agreed 20 mins before arrival (very early in the morning), the person on the phone was firnedly and clearly explained what I needed to do and where to go. On arrival at the airport the man was there to greet us, and advised us of what happens and about the 3 exit ticket cost. (Although the emails I received previously had already clearly explained this, which I though this communicaiton also to be excellent). On return I rang from baggage collection, again clear informed where to go, crossed the road into the car park, just as my car arrived. Brilliant service and I have told everyone about it since I have returned home. Will definitely use you again.
Mrs Norwood
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64%
customer-rating
40% transfers
60% facilities
60% price
100% service
Waited for about 15 minutes at departure and 5 minutes at arrival. Surprised by the additional 10 surcharge because my flight was delayed and arrived after midnight. Still more convenient and cheaper than long-term parking.
Mr Rolfe
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80%
customer-rating
80% transfers
80% facilities
80% price
80% service
Everything worked as it should. This is a cost effective convenient way of parking and one we will continue to use.
Mr Day
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100%
customer-rating
100% transfers
100% facilities
100% price
100% service
Not used this company before but would definitely use again. cheap, reliable, trustworthy and very punctual. Can't ask for anymore than that. Perfect. Thank you very much
100%
customer-rating
100% transfers
100% facilities
100% price
100% service
Top scores for Ace parking. Their instructions were very clear. They met us within a few minutes of us arriving in the carpark. On return we were waiting less than 5 mins before they turnt up with our car. Car was just how I left it. Couldnt have asked for a better service and the price was very reasonable. Will use again.
Mrs Morecraft
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100%
customer-rating
100% transfers
100% facilities
100% price
100% service
Both ways, very pleasant drivers, and clear and easy instructions to follow. I will definitely be using this service again.
Mrs Pavely
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100%
customer-rating
100% transfers
100% facilities
100% price
100% service
Best valet parking we have found but beware extra cost for exiting car park
Mr Parkinson
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84%
customer-rating
60% transfers
100% facilities
100% price
80% service
Overall I would use Ace again, they provided a value service and whilst the staff (particularly on the mobile phone number you have to call to notify them you are arriving in the next 20 minutes) were not particularly friendly, the service worked fine. We were left waiting for about 10minutes when we dropped our car at the airport and again for collecting, but given the price I was generally happy.
Ms Brandreth
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100%
customer-rating
100% transfers
100% facilities
100% price
100% service
Don't be put off by more expensive, possibly more well known companies, we could not have had a better experience than this.Thank you
Ms Wilson
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86%
customer-rating
% transfers
80% facilities
100% price
80% service
Very good booked day before online, Adjustable on pick up time due to being stuck in traffic etc. Friendly service met us exactly where we needed to be. On pick up we where ahead of time by atleast 40mins wasn't a problem brought Car to us within 10-15mibs quick hand over and car in same condition Even put heating on in car as it was wet and windy :) Recommend!!
Miss Giles
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80%
customer-rating
80% transfers
80% facilities
80% price
80% service
This was possibly the most efficient 'meet and greet' parking services I have ever used. Both on departure and arrival the staff were punctual, polite and exceptionally helpful.
Ms Maddocks
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100%
customer-rating
100% transfers
100% facilities
100% price
100% service
No problems at all. Everything went smoothly. Car park easy to find. Punctuality and our car was safe and sound when we collected it. Would definitely use again.
Mr Devlin
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94%
customer-rating
% transfers
100% facilities
80% price
100% service
Car was picked up within 20 mins of calling. Was driven 5 miles in total. Car was delivered within 5 mins at arriving at the pick up point. Wasn't disappointed.
Miss Collins
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55%
customer-rating
20% transfers
80% facilities
60% price
60% service
they came a bit late which is not very convenient when you are about to catch a plane because the pick up is inside the parking and not on the drop off you have to spend another two pounds Other than the above it was ok
Ms Ana
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