Courtlands Parking reviews

I can highly recommend Courtlands. The whole experience is great, it is so simple just drive in,hand in your booking confirmation,fill in a key label and thats it !! Then hop on the coach for two minutes and your there. They are a very professional set up and i will definately use them again.

Was a very good experience overall. Car Park was easy to find, efficient staff, no hanging about, regular coaches, short trip to airport - worth the money and ease of mind. There were no problems and all run very smoothly. Will be using this facility again.

Directions on how to access the car park were great. Once in the car park directions are clear on where to park. The staff were very helpful and informative and it was a relaxing experience for the start of my holiday. On returning the buses were prompt and again the staff were helpful and informative and my holiday did not end until I had left the car park. I have used Courtlands before and feel that my car is safe and secure whilst I am away. Would recommed Courtlands to everyone.

Serious lack of thought and concern for customers. I had "clocked in" my car in the reception office, I was the only customer there. I had gone to the loo, obvious to the staff dehind the desk. As I emerged, the next coach to the Airport closed its doors and left. I then had a 20 minute wait for the next coach. The office staff could easily have got the coach to wait 30 seconds so I could board it.

We have used Courtlands a few times before with no problems whatsoever. The bus drivers have always been courteous and friendly despite the time of day or weather. Unfortunately on this occasion my drivers door was dented. We are currently having this issue looked into and don't know the outcome yet... only time will tell.

You get more than you pay for with Courtlands, the price really is good. The staff were friendly and everything went smoothly. The only downside was having to wait about 30 minutes for a coach from the airport on returning. Gatwick is really cold at 8am when you are used to Florida's heat!

We wasted 40 minutes driving around the area as the directions on the website were not explicit enough and there was no signage at the roundabout. The website advertised this as North Terminal Parking but we were transferred to the South Terminal and then had to take the train. Staff was aware of this and quite a few clients were caught out thinking we would be dropped directly at the North Terminal. The website details need to be updated and accurate.

its unfortunate that your transfers do not take you to the north terminal. my husband and i were travelling with 2 small children ( a great amount of lugguage ie. pushchair & car seat) and even though the transfer systen between the two terminals was very efficent it was difficult for us to manage with all our bags plus trying to hold onto the children. it did prove to be a bit of a upheval!

Excellent service. Was a bit weird driving past the exit for Gatwick, but instructions were straightforward and I found Courtlands very easily. The beauty of it was just driving straight in, booking in, getting straight on a bus that has a back entrance to the airport, and then finally not having to remember what 'section' or 'zone' you were in, your car was just parked outside the office in easily identifyable bays. The only downside I think is the price. I trawled through several trying to find the cheapest, they are all much of a muchness, but you must make a fortune, I think you should rethink how much you are charging. £50-£60 for a weeks parking is quite a hefty sum on top of everything else.

very good sevice. just five min to the south terminal. when we arrived the bus was waiting n didnt have to wait. within 5 min we were in the car park. it was good to be back so quikly to you car as we had long jurney from sri lanka. my car wouldnt start but staff were there to jump start. please with the service.i will book with them again.