APH Park and Ride reviews page 52

Maybe further than one would like to travel, but value for money and service was worth it.

I have used APH before and the service, as always, was first class. The parking for a period of 3 weeks was excellent value for money and beat all the on airport parking offers.

The drop off was quick and easy a transfer bus was waiting. When we arrived back the coach was with us quickly to transfer us back to the car park where it was v.quick and easy to pick up the car

We were as pleased this time as we were on past occasions. Will us car park again.

Fourth time I've used APH and have always found them excellent value for money, providing a very effcient service.

Booking in early morning was swift and efficient, and with a smile! Transfer was fine. Pick up was within 15 minutes and transfer was good. Retrieving the car was a great service, again with a smile. Good to see customer toilets (that were clean and tidy) In all a great service. We would consider this again next time.

Everything was easy and simple. The only downside was we had to wait a bit too long before the bus took us to our terminal ( about 15 minutes )seating in a bus for others travellers who arrived after , they should have take the next bus , then we were taken to south terminal first and again waited a few minutes to pick up travellers who were coming back .It took other 40 minutes to get to our terminal from the time we arrived to aph parking. In returning it was execellent as the bus arrived at the same time we were getting out , we were driving out of the car park within 15 minutes.

On reaching the car I walked around it as I had done on arrival. There was a 20cm white mark horizontally in the middle of the driver's door. There was an elderly gentleman parked slightly closer to the reception area with a grey fiesta who had also noticed a mark. I decided not to report it to reception as I knew the attitude would be 'The mark was there before and could not have happened here.' After a long journey we decided to head home. I have since polished out the mark. Obviously I was very disappointed as I always go to extra lengths to avoid such scrapes in public car parks by carefully selecting my parking space, not next to 4X4s or near older vehicles etc.

Directions to APH spot on so easily found 2am in the morning. Reception staff courteous and driver of shuttle coach took our luggage to load on coach immediately. On return at 3am in the morning picked up quickly and car ready to drive away at check out. Will use again.

Arrived and whilst the coach driver loaded our suitcases I booked the car in, which took about a minute. The coach journey was short and the driver informative about where to go on our return. On the return to the airport we had to wait about 2 minutes for the coach. When we got back to the car park the driver unloaded the cases whilst i went to reception and spent about a minute getting my keys back. The car was close by and we left with the minimum of fuss. Could not have asked for anything more and the cost was very good.

The best airport parking service we have used. All the staff were cheerful and friendly and they met us promptly after our flight arrives home. I will definitely be using them again if I fly from Gatwick.

Good value parking but the transfer time is a little longer than I would have liked. No problem getting a coach even with an early morning return.

Excellent service, value for money, friendly and accommodating staff - highly recommended.

All in all, a hassle free experience - we will use APH again in future. Directions to the location were spot-on, so we didn't get lost coming from Norfolk! All staff were helpful and prompt with their advice and our return in the wee small hours of the morning was equally trouble free - our car was ready & waiting for us to get in & go. Thanks for great customer service!

Not as close to the airport as I thought . However ,the prompt service and large coaches more than made up for this.

During my holiday I had an accident which necessitated changing plans for return travel. Staff made me feel this was not a problem and my car would be taken care of until I was able to have it collected. As it turned out we were able to collect the car on the original date but whilst I was away it was one thing I did not have to worry about and that was because of the staff attitude. My thanks to them.

The car park is about 10 to 15 mins from the Gatwick airport terminals. I didnt have problems dropping the car off or picking it back up.The car is parked for you by APH staff which I found preferable to having to park up yourself where you may have to drive looking for a free spot. This system seems to work better. Overall the transfers by coach to and from the parking were punctual although the return journey from south terminal was a bit longer as it called at north terminal first. I would use this service again.

Customer service was very good overall. The staff were absolutely wonderful.

Nice people, good facilities, well organised and no hassle. A good start and a good end to a great holiday.

Return coach took longer than seeme necessary with too many waits, and the most timid driver known to man!