Drive Fly Meet and Greet Parking at Heathrow

        I booked my parking on the morning of my departure date (work thing, last minute). I arrived at Heathrow 5 minutes early. I waited 10 minutes and called the number on the confirmation. Spoke to one chap who knew nothing about my booking and said that he needed 24hrs notice. Said he could not help but asked me to call another number, which he text me and to give the person my name and car details. I complained that they should already have this and I wasn't happy to give a guy on a mobile my details. After some hassle the car was collected, making me late, if I had more time I would have cancelled and just parked up at Heathrow as I was extremely concerned I would arrive back to find my car had disappeared! Not good at all.

        How difficult can it be? They failed to call before arrival (as stated on the print out). They then failed to be at arrival point (on calling, was told the printout was now out of date). Sent me to the wrong car park. Nearly misssed my flight. On return, they failed to meet at agreed point (wrong car park) and I had to wait nearly an hour for my car. The driver blamed the controller and visa versa. Spend your money elsewhere.

        This was our first experience of meet and greet parking and I will never use anything other parking again. The service was professional and excellent value for money. Our car was collected from the meeting point on our arrival at departures and waiting for us when we arrived back. What more can you ask for. No unexpected mileage and no damage to car. Brilliant. many thanks.

        Cannot fault the service in any way. We were delayed at Heathrow on the return as there was a problem with the luggage handlers but the car was still returned promptly when we were ready to leave. Would recommend this company to family and friends.

        We were waiting for 25 minutes for the driver to collect our car. They were there within 5 minutes when returning the car. The whole experience would have been perfect had we not had to wait so long for the collection

        It was ok service. The only downside to it was that there was no email sent to us after the booking and we did not have a voucher ref. we were panicky and had to get to the airport 1 hour earlier than schedule to make enquiries.

        my car was dirty when i returned. may be it was parked outdoor. it will be nice if someone could just give a quick wask of the car.

        Found the experience good value for money. The drop off at T5 was very easy and service polite and efficient. If you have only hand luggage phone when off the plane and not after passport control.

        Such a good service, phone call as we left the house in the morning, driver waiting at Terminal 5. Car waiting when we returned. Courteous and efficient.

        These guys were very friendly efficient and good value for money. I only booked the night before, and the only hiccup was that it was lucky I called them to advise I was running late as the telephone number hadn't carried across from the booking.