Star Parking Heathrow

Thorney Business Park, Thorney lane, Iver, Buckinhamshire, SL0 9HF

Meet and Greet

Drive straight to your Heathrow Airport terminal and be met by a fully-insured Star Parking chauffeur, saving you time and hassle. No arrivals prior to 5am.

terminals served

Star Parking Heathrow serves all terminals at Heathrow Airport.

arrival

A fully insured Star Parking driver will meet you on the relevant departures level and will identify you by your car registration. It is important to call when you are 20 minutes from your scheduled time.

departure

Once you have collected your luggage and cleared customs, call the free phone number provided to you at check-in and your car will be returned to the departure lane within 10-15 minutes for Terminals 1, 2 & 3 and within 20 minutes on the arrivals lane for Terminal 4.

location

Star Parking is a meet and greet service, so you are met at Heathrow Airport's terminal.

security

Star Parking offers the following security features whilst your vehicle is stored.

You keep keys CCTV Security lighting
Security fencing Entry/exit barriers Security patrols
Park Mark award
disabled facilities

This service is suitable for disabled drivers.

insurance

Fully comprehensive insurance is included in the cost.

restrictions

Cars with trailers or oversized vehicles that require more than 1 standard parking bay will be charged for an additional space, payable directly to the car park. Please be aware height restrictions apply at all Heathrow terminal car parks and the maximum height is 2.05m, terminal 3/5 car parks do have a high sided vehicle entrances on the ground floors.

important
NO ARRIVALS prior to 5am. There is a surcharge of £10 for arrivals/departures on Boxing day and New Years day payable to the driver on arrival. The departure times given are the times the chauffeur have scheduled for you, if you arrive at any other times a meet cannot be guaranteed. (please phone to advise of any delays). Cars are stored within 6 miles of Heathrow Airport in a 24 hour secured compound with CCTV and electric gates.

address

This is a meet and greet service where you are met at the airport terminal.

top tip So far we've gathered 272 Star Parking reviews from our previous customers and with an average rating of 86% we're confident that you'll have a top-notch parking experience. The good news doesn't stop there. We search the web every day to find the cheapest prices for Star Parking, and today's no exception. Book within the next week and you could pay as little as: £6.31 - per day, £67.41 - 1 week, £94.63 - 2 weeks - now that's a bargain!

reasons to book

  • guarantee your parking space
  • compare multiple websites
  • find the cheapest heathrow parking prices for 26 car parks
park and ride
meet and greet

car park owners

Do you own a car park? If so, we'd like to hear from you.

directions

We recommend using the directions provided and an up-to-date map.

Arrival Proceedure

There is a 10 minute window within the arrival areas, therefore timing is essential, anyone arriving early or late must inform Star Parking that this will be the case and obtain agreement from that it is ok to arrive at the alternative time.

  • Terminal 1: Sat-Navigation postcode: TW6 1AP. Once you have exited the tunnel follow the signs for Terminal 1 Departures. This will take you up a ramp which takes you up to the departure level, keep in the left hand lane until you drop down to the lower deck of departures which then opens out into 4 set down lanes to which you can park up.
  • Terminal 2: At the airport follow signs for Terminal 2 and stay in the right hand lanes, go up the ramp, keeping to the right following the signs for short stay 2, DO NOT follow the ramp to upper level. Approach any of the 3 left hand barriers, take a ticket and enter car-park turning LEFT and follow down ward spiral to Level 2. At Level 2, exit spiral, turning left and follow the one way arrows around the perimeter of the car park to the far end, closest to the terminal buildings to rows A and B where your chauffeur will be waiting.
  • Terminal 3: Sat-Navigation postcode: TW6 3QG. Once you have exited the tunnel follow the signs for Terminal 3 Departures. As you approach the terminal keep to the right lane and keep to the furthest lane away from the Terminal and find a place to park up.
  • Terminal 4: Sat-Navigation postcode: TW6 3XA. Follow the signs for Terminal 4 Departures, as you approach the Terminal take the ramp up to the Departure level. There are 3 lanes stay in the third lane which is the furthest lane away from the Terminal and find a place to park up.
  • Terminal 5: Sat-Navigation postcode: TW6 2GA. Drive up the ramp towards Departures, bear right at sign for Short Stay and Passenger Pick Up. Drive under the height restriction arm, keep left and follow sign for Fast Track. At the entrance barrier take a ticket. Once inside follow arrows on road to Rows R and S.

Departure Procedure

Star Parking will return your vehicle to you once you have called after collection of your luggage. They will validate your ticket as soon as they arrive in the car park which will give you 15 minutes to collect your car, any car park charges after this time will be your responsibility to pay at the prevailing car park tariff.

  • Terminal 1: Pick up point is located on the ground level of the Terminal 1 short stay car park Row D. The designated area of the car park will be signposted.
  • Terminal 2: Pick up point is located on level 2.
  • Terminal 3: Pick up point is located on Level 3 of the Terminal 3 short stay car park. Once in the arrivals terminal turn left and proceed to the lifts, take this lift to level 1 where you will find a covered bridge which takes you to the car park lifts, enter the lift and go to level 3. The designated area of the car park is by these lifts and you should be able to see you vehicle and driver.
  • Terminal 4: Pick up point is located on ground level of the Terminal 4 short stay car park. From arrivals exit the terminal building using the exit next to WH Smith, cross the first four lanes, then turn left pass the payment machine, and then turn right your vehicle will be delivered to you in the furthest lane from the terminal.
  • Terminal 5: From arrivals make your way out of the building to the covered walk way go through the covered walkway to the lifts, then make your way back to level 4 Rows R and S of the short stay car park to where you dropped off your vehicle.
    • 80%
    customer-rating
    80% transfers
    80% facilities
    80% price
    80% service
    Other than a delay of 15mins when we dropped the car off the service was faultless - would definitely recommend.
    Mr Dyer
    		 report review
    36%
    customer-rating
    20% transfers
    80% facilities
    20% price
    20% service
    On arrival back at LHR I called to say I had my bags. Dispatcher said my car was already at the car park. Got there and it wasn't. Called again, it is on the way I will phone with an update. 10 mins later no call & no car. Phoned again, oh you are the wrong person I didn't mean your car and it said you are coming back at 12 not 8. Me: no it didn't and it has the flight number on it. Finally my car arrived and they pointed to 12 on the hand written form - which clearly doesn't match my booking confirmation which says 8. Nearly an hour waiting for my car in the cold. Speaking to other parking guys there (I was waiting a while) they said these people were a small shop and couldn't manage workload so were very unreliable. Not using them again.
    Miss Noble
    		 report review
    100%
    customer-rating
    100% transfers
    100% facilities
    100% price
    100% service
    Called me to confirm my arrival on the day. Was there to meet me. When I returned my car was there waiting for me. Same driver who met me when I dropped off the car. Very friendly..
    Mr Stobie
    		 report review
    70%
    customer-rating
    60% transfers
    80% facilities
    80% price
    60% service
    Good value my only criticism is that I couldn't get hold of anyone to bring my car back which was frustrating. I left a voice message but no one called me back. When I called again ten minutes later they sent someone which took ten minutes. I had to change my flight time back and they were really nice about it, no additional charge.
    Mrs Hurwitz
    		 report review
    50%
    customer-rating
    20% transfers
    80% facilities
    40% price
    60% service
    Disorganised and last thing you want after flight and a 3 hour drive is to have to wait for an hour for your car to be returned
    Mr Poultney
    		 report review
    100%
    customer-rating
    % transfers
    100% facilities
    100% price
    100% service
    I regularly use this service when travelling on Holiday and Business. Easy drop off and pickup at the terminal, no bus's to wait on. All in all a great service
    Mr MARSHALL
    		 report review
    100%
    customer-rating
    100% transfers
    100% facilities
    100% price
    100% service
    Very efficient. On our return the car appeared just as we reached the meeting point.
    Mr Stobbs
    		 report review
    100%
    customer-rating
    100% transfers
    100% facilities
    100% price
    100% service
    Your website was the only thing that let Star Parking down as you had an incorrect number to ring when you are 30 minutes away. When I rang I was connected to Airpark Parking who were irritated as they had a few calls from people thinking they were ringing Star so i then had to find a number so that I could locate Star at the terminal.
    Ms Broadbent
    		 report review
    96%
    customer-rating
    80% transfers
    100% facilities
    100% price
    100% service
    The drop off on departure was excellent and efficient. The price was good value and the service was friendly. We had to wait quite a while for our car to be returned to us on arriving back at Heathrow and had to phone again to see what was happening. It arrived soon after the second call. Not disastrous by any means but a longer wait than ideal (probably around 30 minutes from the initial call).
    Mr Freedman
    		 report review
    40%
    customer-rating
    20% transfers
    60% facilities
    40% price
    40% service
    Booking was easy, seemed like a competitive price, but after booking no instructions for terminal 2 were included and had to request these (sent through promptly on request but shouldn't have to request). On arrival had to make numerous calls to try and let them know we had got bags and had to wait nearly an hour as driver had gone to wrong terminal even though all paperwork was terminal 2. Wouldn't use again and wouldn't recommend
    Miss Guthrie
    		 report review

    Star Parking reviews >

    overall customer rating

    86%
    customer rating
    71% punctuality
    88% facilities
    87% price
    86% service
    positive: 83%
    neutral: 14%
    negative: 3%

    Star Parking has been rated 86% by 272 previous customers.