Heathrow Official Valet Parking

Arrival Procedure

Proceed to the Valet Parking reception, park your vehicle and register with reception. (Please see Directions section for terminal-specific instructions.)

Departure Procedure

Terminal 1:
• Go up to Departures.
• Exit the building and go down the ramp to reception, where your car will be waiting.

Terminal 3:
• Clear customs and call 0208 976 9611.
• Follow the signs through the exit doors, and your car will be in the lane adjacent to the bus stops.

Terminal 4:
• Clear customs, then call 0208 976 9613.
• Exit the Arrivals building, taking the 3rd lane.
• Turn right, and reception is at the end on the right-hand side.

Terminal 5:
• Your vehicle will be waiting for you at the valet parking reception on the terminal forecourt.

Security at Official Valet Parking

• CCTV coverage
• floodlighting
• security fencing
• 24-hour security patrols

Disabled Facilities

This valet parking service is suitable for Blue Badge holders.

Vehicle restrictions

Trailers are not permitted. Maximum vehicle height for Terminal 1 is 8 feet.

Other Important Information

PLEASE NOTE: Heathrow Official Valet Parking will only accept customers arriving between the hours of 05.00 and 23.00, 7 days a week. Any customers requiring drop-off or pick-up between the hours of 23.00 and 05.00 should not book this parking.

Directions for Meet and Greet location

Terminal 1:
• Follow the signs to Terminal 1 Departures.
• Go up the ramp and keep to the left-hand lane.
• Go down the slope, turn left into the Valet Parking bays and report to reception.
• There is no need to call the driver prior to arriving, but if you need to contact the service on the day of your departure, please call 0208 976 9610.

Terminal 3:
• Follow the signs to Terminal 3 Departures, past the Short Term car park.
• Take the 2nd lane on the right.
• Drive to the far end and Valet Parking Reception is on the right. Please park as closely as possible.
• There is no need to call the driver prior to arriving, but if you need to contact the service on the day of your departure, please call 0208 976 9611.

Terminal 4:
• Drive to Valet reception in the first lane of the Departure (upper) forecourt.
• Follow the signs for Valet Parking, upper level, in the third lane from the terminal building.
• Park in one of the dedicated bays and report to reception.
• There is no need to call your driver before arriving at the airport. If you need to contact the car park on the day of your departure, please call 0208 976 9613.

Terminal 5:
• Proceed to the Valet Parking Reception located on the Terminal 5 Departures forecourt.
• Park your vehicle and register at reception.
• There is no need to call the driver prior to arriving, but if you need to contact the service on the day of your departure, please call 0208 976 9613 (upper forecourt arrivals) or 0208 976 9614 (lower forecourt arrivals).