LHR Meet and Greet Heathrow

Arrival Procedure

Proceed to valet reception area, park your vehicle and register with reception. (Please see Directions section at the bottom of this page for terminal-specific instructions.)

Departure Procedure

Terminal 1:
• Go up to Departures.
• Exit the building and go down the ramp to reception, where your car will be waiting.

Terminal 2:
• Clear customs, then call 0207 510 1634.
• Exit the terminal, turn left and proceed to the end of the concourse to valet parking reception.

Terminal 3:
• Clear customs and call 0207 510 1635.
• Follow the signs through the exit doors, and your car will be in the lane adjacent to the bus stops.

Terminal 4:
• Clear customs, then call 0207 510 1636.
• Exit the Arrivals building, taking the 3rd lane.
• Turn right, and reception is at the end on the right-hand side.

Terminal 5:
• Your vehicle will be waiting for you at the valet parking reception on the terminal forecourt.

Security at LHR Meet and Greet

• 24-hour CCTV coverage
• floodlighting
• fully fenced
• 24-hour patrols

Disabled Facilities

This service is suitable for disabled travellers.

Insurance Details

LHR Meet & Greet drivers are comprehensively insured.

Vehicle restrictions

No lorries, mobile homes or caravans are permitted. Cars that have been modified outside of the manufacturer's specification in any way can be refused in accordance with the storage area terms and conditions.

Other Important Information

• PLEASE NOTE: LHR Meet and Greet Parking will only accept customers arriving between the hours of 05.00 and 23.00, 7 days a week. Any customers requiring drop-off or pick-up between the hours of 23.00 and 05.00 should not book this parking.
• There may be limited hours on certain bank holidays. Please contact the car park at the number provided in your booking confirmation to verify.

Directions for Meet and Greet location

Terminal 1:
• Exit the M4 at Junction 4, following signs on the roundabout for Heathrow.
• Take the airport spur road to the end (Junction 4a) and continue straight ahead through the tunnel to the first set of traffic lights, then follow signs for Terminal 1 Departures.
• Proceed up the departure ramp and stay in the left-hand lane.
• The Valet Parking office is located at the end of this slip road on the left, with a 30-bay parking area.
• Park here and report to the office, where you will be booked in and a damage check of your vehicle will take place. The Departure area is a 2-minute walk away.
• There is no need to call the driver prior to arriving, but if you need to contact the service on the day of your departure, please call 0207 510 1633.

Terminal 2:
• Exit the M4 at Junction 4 and follow signs on the roundabout for Heathrow Airport.
• Take the airport spur road to the end, pass through the tunnel, and follow signs for Terminal 2 Departures.
• Take the right-hand lane to the end, and reception is 100 metres diagonally to the left.
• There is no need to call the driver prior to arriving, but if you need to contact the service on the day of your departure, please call 0207 510 1634.

Terminal 3:
• Exit the M4 at Junction 4, following signs on the roundabout for Heathrow.
• Take the airport spur road to the end (Junction 4a) and continue straight through the tunnel to the first set of lights, then follow signs for Terminal 3 Departures.
• Proceed towards Departures, staying in the far right lane.
• The Valet Parking office is located at the end of this lane, with 5 parking bays reserved.
• Park here and report to the office, where you will be booked in and a damage check of your vehicle will take place. The Departure area is a 2-minute walk away.
• There is no need to call the driver prior to arriving, but if you need to contact the service on the day of your departure, please call 0207 510 1633.

Terminal 4:
• Drive to Valet reception in the first lane of the Departure (upper) forecourt.
• Follow the signs for Valet Parking, upper level, in the third lane from the terminal building.
• Park in one of the dedicated bays and report to reception.
• There is no need to call your driver before arriving at the airport. If you need to contact the car park on the day of your departure, please call 0207 510 1636.

Terminal 5:
• From the M4: Exit at Junction 4 and follow signs for Terminal 5.
• Turn right onto the Northern Perimeter Road, following signs for Terminal 5, and continuing along the Western Perimeter Road.
• Follow directions below **.
• From the M25: Exit at Junction 14a, following signs for Terminal 5.
• Turn left into the Western Perimeter Road.
• Follow directions below **.

** Proceed up the ramp onto the Departure level forecourt and stay in the far right-hand lane.
Follow this to the end, where there are 10 valet parking bays on the left.
Park here and proceed into the reception office in the centre of the concourse, where you will be booked in and a damage check of your car will take place. It is a 2-minute walk to the Departures area.

There is no need to call the driver prior to arriving, but if you need to contact the service on the day of your departure, please call 0207 510 1633.