Heathrow Purple Parking

        The staff are both curtious and helpful and on our return journey they offered advice on our route to our home enabling us to avoid the lenthy traffic jams on both the M4 and M25 which speeded up our trip home.

        All services were easy and pleasant from online booking to parking and collection. Also the best value of all the parking sites we visited. We will use Purple Parking again!

        Query over mislaid phone well handled & resolved thanks to honesty of an anomynous car handler. Will certainly use again.

        The car park is too far away from the terminals so the transfer time is too long. Had to wait over 20 minutes to be collected from the airport on the return journey which was annoying after a long flight late at night. In total, after landing, it took over an hour to get back to my car.

        we will definitely use purple parking again. Everything went very smoothly from the onset. Good value for money.

        Found them easy to find and use and it's reassuring to know your car is safe and there for you when you return - you're literally dropped to it's door. Only problem we had was a bit of a wait outside in the cold at the bus stop before being collected and returned to our car. But apart from that I would use them again (only I'd advise leaving a good amount of time if you are travelling anywhere near rush hours as traffic can be heavy from the parking lot to the airport - it's very nice not to be driving yourself in it though!!!!) A service I would recommend and be using again.

        Staff very helpful and friendly - until problems get escalated to senior management/director level. Purple Parking, by their incompetence, lost all my bags on the way to LHR T1 - just dumped them by the door of T3! Don't just believe me, ask Heathrow police, who have one of their drivers on video, doing it. My wife and I lost our holiday and Purple Parking refuse to pay my direct losses of £700, citing their lack of responsibility as a result of having a disclaimer in their terms and conditions. Now we'll see if a court agrees with them. Purple Parking - if you don't like this review, don't treat your customers with contempt.

        Overall, I found the whole experience pretty painless, once I had found the actual place, which was a bit of a challenge (could I suggest you put up actual purple signs, as us drivers are faced with a lot of information to process on the roads?). The one and only negative was my driver on the return pick-up from T1 - he was obviously on a personal call on his mobile - not the most professional image. Apart from that, I would definitely recommend

        Purple parking are very organised and the set up works. It is good value for money. However, on arrival I sat in the bus for 15- 20 minutes before we set off, with no information given by staff. When we set off, the driver thought it was OK to try and text whilst joining a motorway. He had no clue why I was requesting him to stop and tried to justify suggesting texting was safe. I did complain to the company and they were keen to follow up, but it was particularly dissapointing, especially as there were very young children on board.

        Value excellent, service to and from airport first class,staff very polite and helpful. I have recommended it to friends and colleges and will certainly us there service in the future.