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- Long Stay Plus Terminal 5
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MBW Valet Parking
Compare MBW Valet Parking with 29 other car parks
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Be met at Heathrow Airport by a chauffeur from MBW Valet Parking who will take your car and park it for you at their nearby parking compound. Avoid the rush and have peace of mind knowing that your car is safe and secure.
MBW Valet Parking is 1 of 30 Heathrow Parking options and has been rated 85% by 158 previous customers.
Arrival Procedure
When you are 10 minutes away from Heathrow, call MBW Valet Parking on the phone number provided in your confirmation email to confirm your imminent arrival. On your arrival you will be met at the designated area for your terminal by one of the MBW representatives. If you are running early or late, please call MBW to let them know and they will endeavour to meet you on your arrival.
Departure Procedure
Once you have got all your luggage, call MBW on the phone number provided in your confirmation email. Those with just hand luggage can call when you land.
Transfers
Transfers are not necessary as you are met at the Departure Terminal.
Security at MBW Valet Parking
- CCTV security cameras are in operation 24 hours a day.
- Car park is floodlit at night for added security.
- Car parking compound is surrounded by 8 feet high security fencing.
- Car park compound has security gates that are locked at night.
- Security patrols are operated around the car park compound on a regular basis.
Disabled Facilities
This service is particularly suitable for disabled clients.
Insurance Details
Chauffeurs are comprehensively insured to drive the customer's car. Cars are stored subject to the car park's terms and conditions.
Other Important Information
MBW Valet Parking drivers can only wait for 15 minutes; this is why they ask you to call if you are going to be late.
Directions
More information can be found on the directions tab.
MBW Valet Parking Reviews
Overall Rating: 85% based on 158 Reviews
| Customer Service | 87% |
| Value for Money | 84% |
| Condition of Car | 86% |
| Chauffer Punctuality | 82% |
| Overall Rating | 85% |
Your feedback is immensely important to us at gosimply™. Your comments and reviews provide us and others with an honest perspective on using MBW Valet Parking for Heathrow Airport. We invite all previous customers who have used our service to review the product they had booked.
| Positive Reviews: 88% | Neutral Reviews: 9% | Negative Reviews: 3% |
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rated this 100%
Ms Mullen
02 September, 2010
When booking my holiday the question always arises how to get there and whether or not to take the car. By using MBW Valet Parking has substantially reduced the stress of travelling to and from the airport. They were always available on the other end of the line and nothing seemed too much trouble. Staff were very friendly, helpful, punctual and efficient. Could not have asked for a better service and would definitely use again.
rated this 76%
Mr Brown
31 August, 2010
It is hard to estimate the drop off time as you never know the state of the traffic had to wait 15 minutes for the car to be collected as i arrived slightly early
rated this 100%
Mr Evans
17 August, 2010
This trip was perhaps the fourth time I've used MBW. Following our confirmation of arrival time, they were ready and waiting to accept handover and, on return, they brought back our vehicle just within the time advised. Their staff are invariably pleasant but always remain professional, in my experience.
rated this 96%
Miss Kapadia
16 August, 2010
Had to wait a short while on the outbound journey and directions to the meeting point were poor. Ok once you've used the service once I guess. The valet cleaning was great - thanks very much.
rated this 55%
Ms Willis
15 August, 2010
Unfortunately the airport were asking people to move their cars as we waited for the service to take the car. As the service kept us waiting whilst they arrived to pick up the car(3phone calls)we had an irate attendent wanting us to move our car.This had put me off leaving my car with a meet and greet service.
rated this 80%
Mr Thomson
19 April, 2010
all fine - reasonable price, very efficient service - no hitches but outside of car rather mucky after a week - the grime of heathrow?
rated this 100%
Mr Storey
12 March, 2010
A smooth and trouble free service.Friendly staff (even at 5.00am)taking plenty of the stress out of airport usage. I would definetely recommend your company and will most certainly use you again.
rated this 100%
Mr Jackson
07 March, 2010
Very good probably the best we have used we particularly liked the way they called us on departure especially as we had holdups and it was snowing hard and again on arrival just as we had got our bags before we had time to go through the usual performance of trying to find the number have never had that before, altogether a very good thoughtful service Mr & Mrs S Jackson Cambridgeshire
rated this 80%
ratna
24 February, 2010
I arrived 1 hr earlier than agreed but MBW were not phased and were felxible enough to meet me. Coming back I was delayed in collecting my baggage but they were quite happy to wait. Very good service considering the price. One point I noticed was that the drivers door mat was very muddy, but I am not 100% sure if that was their fault or whether it was already like that when I handed to them - I am giving them the benefit of the doubt.
rated this 74%
Dr Mason-Smith
11 February, 2010
A highly convenient way to arrange your transportation to and from home to Heathrow - so easy to use and accessable Dr. Ian Mason-Smith Feb 2010
rated this 100%
Mrs WATT
31 January, 2010
We have used MBW several times now & have been impressed by their efficient & punctual service. We'd use them again.
rated this 60%
Mr McAlpine
15 January, 2010
Although due to the weather and time of year car was dirty and parking expensive
rated this 100%
Mr Rosen
03 January, 2010
Everything on time and worked well. Our flight arrival was delayed but they were good enough to check with us as we went through passport control.
rated this 70%
Mr Mannion
11 December, 2009
Dropping the car off was fine and went to plan. On return we called and got the impression they weren't ready for us. They turned up about 20 mins late and handed over the keys and legged it! No conversation, no walk around the car to see if all was OK. In the event there were no problems with the car, but we were left on our own to check this.
rated this 70%
Mrs Holmes
12 November, 2009
Even though we called when we were 10 minutes away from the airport and when we were had collected our baggage as requested, we still had wait of approximately 20 minutes.
rated this 100%
Mr Elliott
07 November, 2009
Even though we arrived 20 minutes early and returned one hour earlier than expected, we waited only about 5 minutes both times for MBW Valet Parking to arrive and collect/return our vehicle, which helped to reduce the stress associated with travelling abroad.
rated this 100%
Mr Townsend
02 November, 2009
Do to a long hold up (2hrs) due to an accident, we missed our flight to Los Angeles by minutes. A quick call to MBW and the car was returned to us within a few minutes and rearranged for the next day. They collected the next morning as promised and could not have been more helpful, No extra charge. They even remembered us when we returned!. We will certainly use MBW again.
rated this 100%
Mr Spooner
02 October, 2009
We arrived slightly late because of heavy Monday morning traffic, but our driver was waiting patiently for us. We phoned in on our arrival back and the car was delivered back to us shortly after we got to the loading/unloading area. Could not fault the service and would happily use again.
rated this 55%
Mr MARSHALL
20 September, 2009
On contacting MBW on our arrival, staff were unaware of our booking, but they did arrive very quickly, and were courteous. On our return the car was delivered soon after contacting the office, but due to our delayed flight we arrived in the dark and so unable to see the filthy condition of it.(covered in birds droppings and mess). If the company is proported to be MBW Valet, then you expect the vehicle to be returned in a clean condition; if this was not part of the service, a question should be asked by the staff if cleaning is required.
rated this 86%
Dr SATISH
17 September, 2009
Prompt / punctual / called in before departure. Apart from them being 5 minutes late on departure area- everything was fine. Only suggestion would be - please let people know where to take exit in terminal 5 when we get on the ramp for parking area.
Directions for Meet and Greet location
- You will be met by a driver in a MBW Valet Parking uniform
- TERMINAL 1: Follow signs for departures. Keep to the left lane of the departure ramp & followramp through to the lower departure level. Pull up on the red tarmac
- TERMINAL 2: Follow the signs for T2. Pull up in the 3rd lane which is the carset down lane
- TERMINAL 3: Follow signs for T3. As you approach keep terminal to your right. Pull over outside American Airlines
- TERMINAL 4: Follow signs for T4 departures. Go up ramp and pull up in 3rd lane which is the car set down lane
- TERMINAL 5: Follow signs to T5 departures, keeping in the right lane of the departure ramp. Follow signs for short term car park, then follow signs to fast track entrance (on the left-hand side). Go to the barrier, take a ticket, then follow the road to rows L - Q where an MBW employee will meet you. Give your keys and car park ticket to the driver.
Return instructions given upon arrival. Please call if MORE THAN 10 MINUTES EARLY or LATE.
Serves
Met at
Car is stored