Ibis Hotel Gatwick

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The Gatwick Ibis Hotel is a comfortable, modern hotel offering functional style and simple quality at a budget price.. The Ibis Hotel is 1 of 24 Gatwick Hotels and has been rated 76% by 24 previous customers.

Room Details

Standard Room facilities include a private bathroom, tea/coffee making facilities, TV and phone. Rooms also have satellite channels, a radio and hairdryer. Non-smoking rooms are available. Cots are available on request.

Breakfast Options

Breakfast is served from 04.30.

Bar Details

The Gatwick Ibis Hotel has a bar that serves snacks 24 hours a day.

Disabled Facilities

Disabled facilities are available. Wheelchairs can fit into lifts.

Important Information

  • Twin rooms consist of a double bed and a single bed.
  • Triple rooms consist of a double bed and a pull-out bed only suitable for a child under 12. (Triple rooms are not suitable for 3 adults.)

Transfers to Gatwick Airport

If choosing the room-only or hotel parking option, transfers should be booked on arrival and operate on the following schedule to both terminals:

  • 05.00 to 10.00 - Every half hour
  • 11.00 to 17.00 - Every hour
  • 17.30 to 11.30 - Every 45 minutes

Transfers are charged at £2.50 per person each way, take approximately 10 minutes and are on a first-come/first-served basis.

If parking on-airport at the Summer Special car park, transfers to the North terminal are included in the price and operate 24 hours a day. If flying from the South terminal, guests should take the free 24 hour monorail service from the North terminal, which runs every 3 minutes and takes around 2 minutes.

Parking Arrangements

Parking at hotel: Package includes up to 15 days' parking on-site at the hotel. You may be asked to park in a car park adjacent to the hotel, within 5 minutes' walking distance.

Parking at Summer Special: Package includes parking at Gatwick Airport's Summer Special Car Park (near the North Terminal). You park overnight at the hotel. Reception will give you a voucher to exchange for long-term parking when you take your car to the airport car park in the morning.

Please note: Prices quoted for transfers and additional parking days correct at time of publication. Additional days parking beyond the duration of your stay as indicated at the time of booking may incur additional fees.

Directions to Ibis Hotel

We recommend using the directions provided and an up-to-date map to locate the hotel. Please be aware that satellite navigation systems vary and are not guaranteed to take you directly to the Ibis Hotel.

  • Exit the M23 at Junction 10 and follow the signs for A2011.
  • At the second roundabout, take the last exit towards Gatwick Airport (A23).
  • After 1.5 miles, go straight over the roundabout onto the dual carriageway. (The Ibis Hotel can be seen on the right.)
  • Go right around the next roundabout and return on the opposite carriageway for access to the hotel.
Address

Ibis London Gatwick, London Road, County Oak, Crawley, West Sussex RH10 9GY


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Ibis Hotel Reviews

Rooms 79%   Cleanliness 85%
Customer Service 67%   Dining 72%
Value for Money 74%   Facilities 80%
Transfers 73%   Parking 92%
Overall Hotel Rating   76%

Your feedback is immensely important to us at gosimply.com™. Your comments and reviews provide us and others with an honest perspective on using the Ibis Hotel for Gatwick Airport. We invite all previous customers who have used our service to review the product they had booked. 24 customers have left a review.

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rated this 88%
Mr Douglas

        Good rooms and excellent parking facillities. The hotel staff were very helpful. As a hotel for Gatwick Airport the Ibis is conveinient and comfortable. I would certainly use it again.

rated this 71%
Mr Fegan

        Decent accomodation close to a very nice pub and with good personal transfer to the airport.

rated this 92%
Ms Stormer

        This was a beautiful hotel. Not far from the airport, and the trasfer to the airport was ontime and helpful. I would use this hotel again in my future traveling.

rated this 80%
Mr Yorke

        The room was very comfortable, the staff very courteous and everything was spotlessly clean. The bar/restaurant was very clean and reasonably priced with excellent food and courteous waiters. The transfer to airport shuttle service actually departed about 1 minute before it should have and, although I got a refund for having missed this service, I had to book a local taxi instead, which proved to be twice the price.

rated this 82%
Mrs Campbell

        I can thouroughly recommend the hotel, it was clean and the staff very friendly. We had a meal in the restaurant which was well priced and just what we needed prior turning in for the night.

rated this 89%
Mrs Clarke

        The staff were curteous and helpful and our room was very comfortable and adequate. My only suggestion would be that hairdryers be provided in the rooms. We thought the minibus to the airport was quite expensive, especially compared to other hotels we have stayed in, we had to pay 4.50 each for a single trip - this also appears to run on a first come first serve basis which at a busy time could cause problems with checkin times etc. Other than this our stay was good with a nice meal from the small restaurant.

rated this 60%
Mr Somers

        booking site indicated that smoking room was available and that transfers (to/from) airport included but had to pay for one transfer and smoking room only available after lengthy discussion with manager

rated this 77%
Mr Schouten

        Simple and basic but clean and light room. Staff was helpful and pleasant. Will use again.

rated this 77%
Mrs Coulter

        Transfer to & from airport in hotel's own minibus. Hotel very basic; ideal for cheap overnight between flights. Rooms are basic but comfortable and adequate for the purpose.

rated this 32%
Miss Hannon

        I was extremely disappointed with the hotel; the smell in the room was appalling and it actually made me physically sick. My boyfriend and I did not even want to use the covers on the bed as it smelt dirty...we would not even use the bathroom in the room as it turned our stomach and the idea of eating there was out of the question. We are so pleased we arrived late at night and left 1st thing. Neither of us would ever stay in that hotel or any other Ibis again.

rated this 96%
Mr Haines

        Perfect for an overnight stay with parking close to Gatwick Airport! I would definitely recommend the hotel to others and will use it again!

rated this 72%
Mrs Nelson

        The room was clean enough, but road noise level was terrible, had to keep window shut all night! My husband could not make the bartender understand what a vodka and coke was! Also they forgot to give us our early morning call, didn't even get an apology, so our holiday started in a panic, didn't even have time to shower before we left for the airport! I would not stay there again! Unless they refunded my money based on their 15 minute response promise!

rated this 83%
Continental Traveller

        A greeting goes a long way - it was unnerving to be the only passenger in a coach where not a word was spoken from the airport to the hotel! A welcoming smile, or a warm welcoming phrase would put a tired traveller at ease; after all, it was not some Board Meeting where someone was going to be hauled over the carpet! Three people were going to take my order at the table, the waitress on duty bringing up the rear, and the dining-room was not particularly busy; struck me as a little odd. They should place hotel/room information on the bedside table - I never noticed it until I was about to leave! The stand is neat, but subconsciously it seemed like an advertisement for something other than the hotel's services. And many of us are impervious to advertisers! I have enjoyed staying at Ibis Hotels on the continent, but even though clean and efficient, this one left me with a feeling of indifference in the air.

rated this 85%
Phil Herbert

        We used the hotel for an early morning flight from Gatwick. It was acceptable for a single night, although not somewhere you'd want to spend much time. The restaurant looked small but ok (we didn't use it).

rated this 57%
Mrs Stephen

        The room had bad drain smell and we had to keep water in the sink with the plug in to try to eliminate it. The bed was very firm, making it uncomfortable to sleep on. The room reminded us of basic accomodation in student halls of residences-plastic chair etc. The whole hotel had the bad smell of gents toilets. We would certainly never stay there again and recommend it to no-one. The staff were all foreign and we had to pay for the transfer which we had assumed was included. By the time we had paid for these we could have stayed at the Hilton.

rated this 73%
Ms Armstrong

        Good hotel, good staff. Transfers don't start until 5 I think so you have to have a taxi for earlier transfers. The food sounded great but was really poor.

rated this 63%
Mr Lee

        Shuttle bus should have left at 5am. Driver didn't turn up until 5.10. Bus (elderly Ford Transit parked on site) thus cold when we were finally on board. Finally left 5.20. As the fare is 4.50 it was a very poor service. Also there were more people booked on it than were seats (time again wasted trying to sort things out with reception) meaning one guy had to be provided with a taxi. No apology given. Management please take note.

rated this 74%
Miss Clark

        It meant that I could sleep safely during the limited time I had available. It was a significant increase in the cost of my holiday for a relatively small advantage. I judged this to be worth it to get 3 hours sleep!

rated this 46%
Mr Martin

        The reception area staff's command of the English language was very limited. This led to my missing the transfer to the airport and meant I had the extra expense of a taxi. The variety of bar snacks left a lot to be desired. I would not stay here again.

rated this 87%
Mrs Bull

        We could not find the hotel, and therefore rang, and was told we were really close. Please, reception, that is not enough information. However, even though we arrived late, there was a good choice of food on the menu. This service runs through the night, which is great. The room was clean and quiet. Unluckily there was no room on the airport transfer bus, our reason for using the hotel in the first place. The hotel arranged a taxi, which we were told would be the same cost as the bus, but the taxi driver charged us double the bus fare.



 

Guest room
Guest room at the Ibis Hotel Gatwick

Dining room
Ibis Hotel Gatwick dining area

Exterior of the Gatwick Ibis Hotel