Gatwick White House Hotel

        I booked 'room only' for one night It was a nice room, there was no pressure to use other services e.g. breakfast and the transfer sevice was both free and efficient. I thank them for their service. Leslie

        easy to find and park very close to airport staff very accommodating wide selection of food on menu and quiet

        This hotel is tired and in need of a refurbishment, no lift to the upper floor, tiny rooms ans showers could barely get through the door. We booked this thinking it was 3 star, if it is I need to revisit the star programme as I do not believe it was. Would I stay again? NO

        Had to ask for a different room, original rooms en-suite light could not be switched off so fan also running all time which would have been a real problem all night. Was offered an alternative room (1 single & 1 bunk bed) overlooking carpark so not a very peaceful night.

        As above. Staff would not even look at the damaged ceiling. No refund offered. No thought given to compensation. We had little time before our flight so we left our address. We have heard nothing from the hotel. We thought the hotel very poor. Very poor breakfast. Could not possibly recommend it. Question its 3 star status. It started our holiday badly.

        From the price, we were expecting this to be similar to a travelinn. However, it did not live up to the standards of the chain lodges in terms of the general condition of the room and its facilities. The shower was particularly unaapealing appearing very grimy and discoloured at the bottom of the doors and having a very high unadjustable shower head. This made it impossible to shower without getting your hair very wet.

        Overall, for value for money and the fact that we only wanted somewhere to stay so that we did not have to get up too early for our flight, I found this hotel good value for money. The staff were very friendly and helpful the food reasonably priced and tasty and the shuttle service arrived when they said it would. I would stay here again.

        we arrived at the hotel and made welcome with chose of floors the restaurant was passable i have used this hotel twice and will use it next time i travel but only for one night if you are looking for five stars go elsewhere

        You couldn't adjust the shower temp in the room and it sprayed all over the bathroom. Toilet seat gave you seasickness, although the beds themselves were clean. There was no parking available and I had to park on the street which meant moving my car by 8am. The hotel porter was very unhelpful, and when we returned from eating out had to wait outside in the freezing cold for 15 mins to wait for the porter to get back from the airport. I will never reccomend this hotel, or use it again.

        The staff were very friendly and helpful and the free mimi bus to the airport was on time and driver helped us with ur bags. Good hotel if on a budget and its just for a stop over for the night. Rooms were clean and have TV,kettle etc but in need of fresh coat of paint and beding and curtains etc were a little tired looking and miss matched.