White House Hotel reviews

1-20 of 48 gatwick white house hotel reviews


67%
customer-rating
60% rooms
80% cleanliness
100% value
60% service
40% dining
60% transfers
we arrived at the hotel and made welcome with chose of floors the restaurant was passable i have used this hotel twice and will use it next time i travel but only for one night if you are looking for five stars go elsewhere
Mr Organ
report review
40%
customer-rating
40% rooms
40% cleanliness
80% value
20% service
40% dining
20% car park
You couldn't adjust the shower temp in the room and it sprayed all over the bathroom. Toilet seat gave you seasickness, although the beds themselves were clean. There was no parking available and I had to park on the street which meant moving my car by 8am. The hotel porter was very unhelpful, and when we returned from eating out had to wait outside in the freezing cold for 15 mins to wait for the porter to get back from the airport. I will never reccomend this hotel, or use it again.
Mr Evans
report review
77%
customer-rating
60% rooms
80% cleanliness
60% value
80% service
100% transfers
80% car park
The staff were very friendly and helpful and the free mimi bus to the airport was on time and driver helped us with ur bags. Good hotel if on a budget and its just for a stop over for the night. Rooms were clean and have TV,kettle etc but in need of fresh coat of paint and beding and curtains etc were a little tired looking and miss matched.
Mrs Stackhouse
report review
80%
customer-rating
60% rooms
100% cleanliness
100% value
60% service
80% transfers
Nothing special.Transfer to/from airport was easy to organise and was on time. Room was clean although in need of decorating, bed was clean too. Overall was enough for us as we only spent a few hours there.A good point was a 2for1 pub just up the road(5 mins walk) good beer excellent food!!
Mrs TOMLINSON
report review
87%
customer-rating
80% rooms
80% cleanliness
100% value
80% service
100% transfers
80% car park
My wife and I stayed the one night.The hotel did the job for us, no frills just a good nights sleep and taken to the airport next morning by a friendly member of staff.
Mr McEVOY
report review
76%
customer-rating
60% rooms
80% cleanliness
80% value
80% service
80% dining
A no frills hotel, rather basic but clean and reasonably priced.
Mr Baker
report review
36%
customer-rating
20% rooms
20% cleanliness
20% value
20% service
100% transfers
The room was filthy, the tv didn't work and the service was appalling. When I asked to change room to one with a working tv I was told it wasn't possible because we'd used the sink (!); no clean sheets were available, and there was a sex toy by the bed. There was a complete lack of willingness to help. £40 a night for a double room may sound cheap, but not if you hate every second of it.
Dr Beard
report review
93%
customer-rating
80% rooms
100% cleanliness
100% value
100% service
80% dining
100% transfers
Basic, clean hotel, warm and comfortable, 10 mins from Gatwick. Excellent pickup and return service, and outstanding service from hotel staff, they couldn't have been more helpful. Will recommend to friends.
Mr CORBETT
report review
71%
customer-rating
80% rooms
80% cleanliness
60% value
40% service
40% dining
100% transfers
100% car park
The second hotel I stayed in was extremely smoky and since I'm used to non-smoking hotels, it never occurred to me to request a non-smoking room. The entire hotel smelled of smoke and I couldn't go for dinner because there was only a "small non-smoking section". I was sick for 3 days after staying and I firmly believe the staff should have questioned whether I needed a non-smoking room.
Mrs Summers
report review
36%
customer-rating
40% rooms
40% cleanliness
20% value
40% service
40% car park
1st room we were given had a leaking toilet and when this was reported we were offered another towel to soak up the water. Central heating was on most of the night which made sleeping near impossible. will not be using this hotel again.
Mr Erswell
report review
1  2  3  >