Russ Hill Hotel for Gatwick Airport

3 star hotel

Russ Hill Hotel, Charlwood, Surrey RH6 0EL

rated 69% from 383 reviews
The Russ Hill Hotel is based within 9 acres of picturesque Surrey countryside, providing a perfect environment for a good night's rest.

room details

Standard Room facilities include a private bathroom, tea/coffee making facilities, TV and phone. Rooms also have a radio, hairdryer, trouser press and air conditioning. Non-smoking rooms are available. Room service is available from midday until 23.00. Interconnecting rooms are available on request. Cots are available, except in single and budget rooms.

Room Service Restaurant Bar Internet
Gym Swimming Pool Disabled Facilities Pet Friendly

Check-in after: 15.00
Check-out by: 12.00

food and drink

Rusper's Restaurant is open for buffet-style breakfast 06.00-10.00 Monday-Saturday and 07.00-11.00 Sunday.

Buffet-style dinner is served 18.00-22.00 Monday-Sunday.

The Garden Lounge Bar is open from 15.00-23.00 Monday-Sunday, serving bar snacks.

Earliest Breakfast: Full English and Continental breakfast is available from 6am

(Vegetarian menu available)

transfers to Gatwick Airport

Transfers to the airport run 24 hours a day and cost £5 per adult or £2.50 per child. Children under five travel free. Transfers run every 45 minutes at peak times, less frequent at other times - for exact times, please see the hotel reception. The transfer from the airport to the hotel is free. The hotel bus picks up from stop 8 at the North terminal, and from stop 9 from the South terminal.

parking arrangements
Parking packages include parking on-site at the hotel. Extra days' parking cost £6.00 per day.

Please note: Prices quoted for transfers and additional parking days correct at time of publication. Additional days parking beyond the duration of your stay as indicated at the time of booking may incur additional fees.

important information

  • Signs for the hotel read "Life Hotels - Russ Hill".
  • Budget rooms are smaller than standard rooms.
  • There are limited dining facilities over Christmas and New Year's. (There is no room service in December, and only a bar menu is available on 24-26, 31 December.)

Russ Hill Hotel is 3.09 miles from Gatwick Airport (as the bird flies).

directions to Russ Hill Hotel

We recommend using the directions provided and an up-to-date map to locate the hotel.

  • Exit the M23 at Junction 9 and follow signs for Gatwick Airport.
  • At the first roundabout go straight on.
  • At the second roundabout, turn right onto the A23.
  • At the next roundabout turn left to Charlwood and go into the village.
  • Turn left opposite the Russ Hill Village Hall.
  • The hotel is about one mile on the left.

Please Note: Signs for the hotel read "Life Hotels - Russ Hill".

SATNAV guides can use:
latitude 51.146738, longitude -0.244224

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Please be aware that satellite navigation systems vary and are not guaranteed to take you directly to the hotel.

46%
customer-rating
20% rooms
40% cleanliness
20% value
40% service
60% transfers
80% parking
60% car park
Entrance is enviting...customers service was ok Given room - lights did not work. The room was at the far end of the hotel and we had to walk all the way back with our luggage to ask fro another room. Second room had not been cleaned - again walked for miles and waited for ages Thrid room was another long walk and confusing directions. Room was small with bed against the wall so very difficult to get in & out. Mattress so soft we rolled to the centre of the bed - aweful sleep if any at all. Shower was dismal. Water took ages to warm up and then only stayed at luke warm temp....you had to put it on full power for the luke warm temperature - if oyu turned it down then it got cold...so my shower was at full power which was abit much. There was a sign asking to keep the shower curtain in side the shower cubicle - which I did - however the shower tray leaked and water soaked out and when I got out the shower ther was water under neathe the actual floor tiles that squelched as you took a step. Terrible. Pros were that our car was safe on our return, The changes of rooms was no issue for them (even though it was for us) At least the water was some what warm in the shower and not ice cold There were tea making facilities in the room - much needed and enjoyed Cons - they could have actually helped us get to our rooms instead of us walking about change after change. Aweful mattress
Mr Farrar
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78%
customer-rating
60% rooms
60% cleanliness
80% value
60% service
100% transfers
100% parking
80% car park
OK - so the hotel isn't the best in the world, but for one night prior to flying out from Gatwick a twin room and 16 days parking for 75...... I'm not complaining.... Transfer service was easy and on time, only had to wait 15 mins after arriving in Gatwick for the transfer back to the hotel too... Would definitely use again.
Mrs Palmer
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82%
customer-rating
80% rooms
80% cleanliness
100% value
80% service
60% dining
80% transfers
100% parking
80% car park
We have stayed at this hotel on numerous occasions now and find it excellent value for money. The rooms are clean and comfortable and some have been recently decorated. The parking arrangements are very good and because you keep your keys you now that no-one has access to your vehicle until you return. Highly recommended!
Mrs Jackson
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62%
customer-rating
40% rooms
60% cleanliness
60% value
80% service
60% dining
80% transfers
60% parking
60% car park
The hotel was difficult to find,it was dated and needs modernising.Your first view is the reception which is dark and dingy. The room was tidy and had good facilities, but had no windows to open and just a small window in the roof to let light in, which made the room stifling hot with no fresh air. We eat in the bar, the food was typical Pub Grub and was ok, though there is a better option of a carvery. Although it done the job, I will not be using this hotel again.
Mr Nelson
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82%
customer-rating
80% rooms
80% cleanliness
100% value
60% service
80% dining
100% transfers
80% parking
80% car park
The Russ Hill Hotel suited our needs well and the transfers to and from Gatwick were fine. On our return due to some delay we needed to stay overnight and they managed to allocate a room for our purposes.
Mr Meadley
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86%
customer-rating
80% rooms
80% cleanliness
100% value
100% service
60% transfers
100% parking
80% car park
As we arrived back in UK 11 pm found there was no half hour service. The bus you need goes in 2 different directions through the night so we got on rode to Europer waited for driver to have his half hour break, back to airport and then finally on to Russ Hill. So perhaps not a suitable hotel airpark for those late night arrivals!
News12
report review
46%
customer-rating
40% rooms
40% cleanliness
40% value
20% service
80% parking
60% car park
I stay away in hotels every day with work and this was the worst I have ever stayed in. The room was cramped, the shower didn't work properly & the temperature was so hot in the room I thought I was going to pass out. You couldn't pay for the transfers on card without charge. There was no Internet so we had to drive to Crawley to use it & the staff didn't speak good English. This all said the transfers were good & a well placed drop off & pick up.
Mr Fowkes
report review
92%
customer-rating
60% rooms
100% cleanliness
100% value
100% service
100% dining
good value for money helpful staff friendly atmosphere have used hotel before and will certainly use again xxx
Mr Manser
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80%
customer-rating
80% rooms
80% cleanliness
80% value
80% service
80% transfers
80% parking
80% car park
This is a four star hotel with a two star rating,posible because it doesn't have a lift.
Mrs Cox
report review
70%
customer-rating
60% rooms
60% cleanliness
60% value
60% service
80% dining
80% transfers
80% parking
80% car park
The room was adequate and clean without any extras. The restaurants and food was very good as was the service. It was very good value for a 1 night stay and 1 weeks car parking and the transfers and timetables were very good. But we found the hotel rather run down and in need of an update although in lovely surroundings. We wouldn't like to stay more than 1 night and wouldn't recommend anybody else to.
Mrs Green
report review

Russ Hill Hotel reviews >

overall rating

69%
customer-rating
60% rooms
69% service
75% value
68% cleanliness
67% dining
74% transfers
76% parking
67% parking facilities
positive: 59%
neutral: 35%
negative: 4%

Russ Hill Hotel is 1 of 28 Gatwick Hotels and has been rated 69% by 383 previous customers.