Master Robert Hotel Heathrow

2 star hotel

Master Robert Hotel Heathrow, 366 Great West Road, Hounslow, Middlesex TW5 0BD

rated 69% from 16 reviews
The Heathrow Master Robert Hotel was named after the Grand National winner of 1924, and is well-known in the area for its large, well-appointed bedrooms and top-notch service. Excellent dining options at the award-winning Aintree Restaurant and the warm, friendly atmosphere in the Robert Inn pub help make your visit enjoyable and relaxing.

room details

Standard Room facilities include a private bathroom, tea/coffee making facilities, TV and phone. Rooms also have pay-per-view movies, a radio, hairdryer and trouser press. Non-smoking rooms are available. Room service is available from 07.00 to 22.00. Interconnecting rooms are available on request. Cots are available on request.

Room Service Restaurant Bar Internet
Gym Swimming Pool Disabled Facilities Pet Friendly

Check-in after: 14.00
Check-out by: 11.00

food and drink

The Aintree Restaurant and Lounge offers a wide variety of options for breakfast, lunch and dinner.
The Robert Inn is a traditional English pub serving freshly-cooked food from 12.00 to 21.00.

Earliest Breakfast: Breakfast is available from 07.00. Continental breakfast may be enjoyed in your room for an additional charge.

(Vegetarian menu available)

disabled facilities

Special 'chalet' rooms are available for disabled guests. Ground Floor Rooms are available.

transfers to Heathrow Airport

Transfers operate 24 hours a day by taxi (additional charge applies) and take about 10-20 minutes. An additional charge will be payable if an estate car is required due to excess luggage.

parking arrangements
Parking charges are covered for the duration of your stay as indicated at the time of booking.

Please note: Prices quoted for transfers and additional parking days correct at time of publication. Additional days parking beyond the duration of your stay as indicated at the time of booking may incur additional fees.

important information

There is a limited menu available over the Christmas holidays.

Master Robert Hotel is 3.56 miles from Heathrow Airport (as the bird flies).

directions to Master Robert Hotel

We recommend using the directions provided and an up-to-date map to locate the hotel.

  • Exit the M4 at Junction 3, then take the third exit from the roundabout and travel past one set of lights.
  • At the next roundabout, take the first exit towards London on the A4.
  • Continue to the next roundabout and go straight over the traffic lights.
  • The Master Robert Hotel is on the left-hand side.

SATNAV guides can use:
latitude 51.476432, longitude -0.367781

For customised google directions from your address:
Enter your postcode:  

Please be aware that satellite navigation systems vary and are not guaranteed to take you directly to the hotel.

89%
customer-rating
80% rooms
80% cleanliness
100% value
80% service
100% transfers
100% parking
80% car park
This hotel/parking arrangement suited us down to the ground as, arriving at a very late hour, we would not have benefitted from luxury accommodation. The taxi transfer both ways was excellent. We can't fault Master Robert for a one night stand!!
Mr Pinder
report review
85%
customer-rating
40% rooms
80% cleanliness
100% value
100% service
80% dining
100% transfers
100% parking
80% car park
Although the state of the room more old and delapidated but reasonably clean, and no hot water, but breakfast was more than acceptable. However this should'nt put anyone off if they consider the overall price (we had parking for 10 nights in overall cost)versus that of driving to the airport the same day and the cost of parking only which was herendous quotations. We would recommend this stopover for a one nighter, secure parking facility and airport transfers which were at a very decent return rate of 13.00s total.
Mr Dayer
report review
43%
customer-rating
20% rooms
20% cleanliness
60% value
40% service
60% transfers
80% parking
20% car park
I was disapointed with the standard of the room. Its is in need of decoration and refurbishment, it is the worst hotel we have stayed in, and we will not use it again. The parking however was good and so was the airport transfer , apart from the taxi drivers looking for atip. when fee have already paid at the hotel.
Mrs Wood
report review
83%
customer-rating
60% rooms
80% cleanliness
80% value
80% service
100% transfers
100% parking
If all you want is a clean room and a bed for the night before you fly and somewhere to park your car for a week or two then this is a good choice. Cheap bar snacks were available at the pub next door.
Mrs maden
report review
82%
customer-rating
80% rooms
80% cleanliness
100% value
80% service
80% dining
100% transfers
80% parking
60% car park
A short distance from the airport, so transfers are not quite as fast as other hotels, but the room was much quieter as a result. Had a very large (if basic) room. Hotel arranged transfer to and from airport is via a local taxi firm and went very well (didn't have to wait long at airport).
Mr Stratford
report review
52%
customer-rating
20% rooms
60% cleanliness
40% value
40% service
40% dining
80% transfers
80% parking
60% car park
very poor experience, rooms of chalet stlye with thin walls and constant noise from landing aircraft at Heathrow (why no double glazing?) When we arrived (Friday 28th december) at 2215 hours with two kids there was no food available as the restaurant had closed at 2100 hours due to the "Christmas" period! To top it all there was a hastily placed Z bed in our room for child number two and this had no sheet on it- i then had to wit for half an hour at reception to request a sheet (one person on dealing with check ins) and then another BLANKET was dropped at the room instead of a sheet!!- Awful place, truly awful.
Mr shand
report review
77%
customer-rating
60% rooms
80% cleanliness
80% value
80% service
60% dining
80% transfers
100% parking
good deal near airport with 15 day parking, and taxi service is better than hotel hoppa bus - specially for terminal4.Front desk jumior staff not trained - but very efficient (hungarian?) young man who sorted everything out and was couirteous and helpful.
Mr Lomax
report review
53%
customer-rating
60% rooms
60% cleanliness
40% value
60% service
80% transfers
20% parking
Even though we were told that a space was reserved for us in the bay in front of our room, another car had parked there and when we informed reception even though they had a note of the registration, they refused to contact the owner. We had to park our car overnight at the front of the hotel which we felt was very insecure.
Mr Batten
report review
42%
customer-rating
40% rooms
80% cleanliness
40% value
20% service
40% dining
20% transfers
60% parking
40% car park
Hotel disappointing wouldn.t use again at the back not good, didn't show this on internet. Taxi service recommended appalling 1hr wait when returning and paid up front 18 tried to get us in with someone else no room just didnt seem to care and hotel the same.
Mrs mann
report review
72%
customer-rating
40% rooms
60% cleanliness
80% value
80% service
100% car park
Room wanted a good clean, was able to write my name in the dust on the door, although the bed-linen and bathroom were fine. Double glazing unit held in with parcel tape. Main room light was a basic fluorescent strip light (no atmosphere) and there were no bedside lights or bedside light switches for the room light. The bathroom was in good condition and clean.
Mr Cross
report review

Master Robert Hotel reviews >

overall rating

69%
customer-rating
52% rooms
67% service
71% value
66% cleanliness
65% dining
80% transfers
85% parking
66% parking facilities
positive: 62%
neutral: 37%
negative: 0%

Master Robert Hotel is 1 of 25 Heathrow Hotels and has been rated 69% by 16 previous customers.