Crowne Plaza Hotel Heathrow

4 star hotel

Heathrow Crowne Plaza Hotel, Stockley Road, West Drayton, Middlesex UB7 9NA

rated 86% from 128 reviews
If you're looking for a Heathrow Airport hotel that's fully air conditioned, has satellite TV channels and high-speed internet access in every room, plus features fantastic leisure facilities like an indoor pool, gym, sauna and steam room, then the Crowne Plaza Hotel deserves your consideration. You'll get 4-Star luxury just minutes from the Heathrow Airport terminals.

room details

Standard Room facilities include a private bathroom, tea/coffee making facilities, TV and phone. Rooms also have a radio, hairdryer, trouser press and mini-bar. Non-smoking rooms are available. Room service is available 24 hours a day. Interconnecting rooms are available on request. Cots are available on request.

Room Service Restaurant Bar Internet
Gym Swimming Pool Disabled Facilities Pet Friendly

Check-in after: 15.00
Check-out by: 13.00

food and drink

Simply Nico
A stylish brasserie serving lunch and dinner in an elegant, sophisticated setting.

Concha Grill
Enjoy an informal meal at breakfast, lunch or dinner. Children under 12 eat free (one child per adult).

Dr. O'Driscolls
Open 17.00-01.00 Mon-Sat

Concha Bar
Open all day, every day, serving hot and cold drinks and meals.

Earliest Breakfast: Breakfast is available from 06.30 and may be enjoyed in your room.

(Vegetarian menu available)

leisure facilities

Take advantage of the hotel's Complimentary On-site Fitness Facility, featuring an indoor pool, gym, sauna, steam room, solarum and whirlpool.
Children are allowed in the pool until 20.00 Sun-Thurs and 21.00 Fri-Sat.

disabled facilities

The hotel offers superb facilities for disabled guests. Guide dogs are allowed. Wheelchairs can fit into lifts. Ground Floor Rooms are available.

transfers to Heathrow Airport

  • On-Site Parking package:

    • Transfers to Heathrow Airport operate via the Heathrow Hotel Hoppa bus service. Additional charge applies; normally £5.00 per person, each way. For travel to Terminal 4 or 5, take the Hotel Hoppa to Terminals 1-3 and use the Heathrow Express train, which runs between 05.00-23.45 every 15 minutes, taking around 7 minutes. Transfers to Terminal 5 are provided by the Heathrow Hoppa between 04:23 and 23:55 every 25 minutes.

  • Long Stay Car Park Terminals 1-3 option:

    • The car park provides transfers free of charge to terminals 1-3. If you are departing from Terminal 4 or 5, take the transfer to Terminal 1, 2 or 3 and catch the Heathrow Express (free of charge) to your departure terminal.

parking arrangements

  • Parking charges are covered for the duration of your stay as indicated at the time of booking. If an on-site (at the hotel) parking package is booked, any additional days will be charged at £12.00 per day.
  • There is no free overnight parking at the hotel, which is charged at £12.00.
  • Parking is at owner's own risk.

Please note: Prices quoted for transfers and additional parking days correct at time of publication. Additional days parking beyond the duration of your stay as indicated at the time of booking may incur additional fees.

important information

PLEASE NOTE: 'Room Only' bookings at this hotel cannot be amended, transferred or cancelled.

  • Some facilities will have restricted hours over the Christmas period. The Club Lounge will close after breakfast on the 24th of December and will re-open for breakfast on the 4th of January.
  • The hotel charges £12 for overnight parking.
  • Twin rooms consist of 2 double beds.
  • Triple rooms consist of either 2 double beds, or 1 double bed and 1 double sofa bed.
  • Quad rooms will be one room sleeping a maximum of four people, and consisting of 2 double beds or 1 double bed and 1 double sofa bed.
Guest room at the Heathrow Crowne Plaza HotelHeathrow Airport Crowne Plaza Hotel guest roomBathroom in Crowne Plaza Heathrow guest roomHeathrow Crowne Plaza Hotel swimming poolExterior of the Heathrow Crowne Plaza Hotel

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Crowne Plaza Hotel is 1.79 miles from Heathrow Airport (as the bird flies).

directions to Crowne Plaza Hotel

We recommend using the directions provided and an up-to-date map to locate the hotel.

  • Exit the M4 at Junction 4 and take the A408 to West Drayton.
  • The Crowne Plaza Hotel is on the left after the interchange.

SATNAV guides can use:
latitude 51.499432, longitude -0.454219

For customised google directions from your address:
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Please be aware that satellite navigation systems vary and are not guaranteed to take you directly to the hotel.

82%
100% rooms
100% cleanliness
100% value
100% service
60% transfers
60% parking
60% car park
Room was excellent. Front desk very efficient. Bus transfer was not to timetable i.e. about 20 minute delay at hotel and about 45 mins at Heathrow.
Mr Collins
 report review
90%
80% rooms
80% cleanliness
80% value
80% service
100% dining
100% transfers
100% parking
100% car park
Stayed the night before our holiday. Service was good, staff very helpful and the room clean and spacious. Used the car park too which meant our car was parked right in front of the main reception for 2 weeks. Needed exrtra days parking as had a cancelled flight on the way home, but this was no problem at all. would definately use again.
Mrs Scales
 report review
86%
100% rooms
100% cleanliness
100% value
100% service
80% transfers
60% parking
60% car park
We only used the room overnight and the parking option; the room was excellent as was the service from the staff within the hotel. Unfortunately our car was damaged whilst in the car park.
Dr Cluley
 report review
68%
60% rooms
80% cleanliness
100% value
40% service
20% dining
80% transfers
80% parking
80% car park
On arrival parking was ok, check in was slow, room was large but not a high standard of cleanliness, went to eat in hotel bar waited 55 mins told them not to bother, they later contacted me in room to appologise and provide a free evening meal, but was to late had turned in for our early flight the next day. On check out tried to charge us for mini bar goods that we did not use, they checked room and then agreed with us, slow check out, good shuttle service to T3. on return again slow in reception to validate my car parking ticket.
Mr Theaker
 report review
60%
100% rooms
100% cleanliness
20% value
40% service
40% transfers
60% parking
60% car park
finding it is easy the reception staff seem to be playing tetris on their screens instead of registering your presence. the doormen seem to be busy discussing the relative merits/drawbacks of their wives. breakfast is extra at GBP17.50!! i had a laugh with the nice girl who worked in the breakfast place who gave me this information. even she admitted it was ridiculous. it's cheaper at the airport!! the bus is GBP5 to the airport but clean, prompt and well driven
Mr Stout
 report review
100%
100% rooms
100% cleanliness
100% value
100% service
100% dining
100% transfers
100% parking
100% car park
make sure you pack your swim ware, we love to go to the spa before the flight and after when we return. All the stess of the airport goes and your all relaxed for your onward jouney.
Mr Tolton
 report review
80%
80% rooms
80% cleanliness
80% value
80% service
80% transfers
80% parking
80% car park
I chose to stay at the hotel as we were leaving early the next morning for a flight to Barcelona. We arrived in the afternoon and the staff were very helpful and made us feel welcome. We left the car in the hotel car park. Our room was clean, comfortable and fairly spacious. The hotel facilities were excellent and we made use of the swimming pool, stream room etc. The next morning the bus service was prompt picking up every 15 mins and took us to the airport terminal. The overall experience was completely stress free and excellent value for money. A great start to our holiday! Would definetely use this hotel again.
Miss Wolfe
 report review
98%
100% rooms
100% cleanliness
100% value
100% service
80% dining
100% transfers
100% parking
100% car park
My friends & I were totally surprised when we arrived, at how luxurious & and professional everything was for the price we had paid. It came accross as a very friendly hotel with both staff & guests. Will be the first hotel we look to stay in next time we go from that airport.
Ms Murphy
 report review
100%
100% rooms
100% cleanliness
100% value
100% service
100% dining
100% parking
100% car park
having left to go to dubai in march and having an early flight we decided to stay overnight and be refreshed for the morning. parking booked and also booked a night on our return in view of early morning return and no sleep on the plane. the hotel rooms are spacious and bathroom more than accommodating - best shower i ever had. returning back we were able to take our room up at 9.00 in the morning to catch up on sleep and left at 11.00 next day. breakfast was excellent - yes the evening meals are on the pricey side as are the drinks but still wouldnt choose any other hotel. taxi was well worth the price rather than wait for the bus.
Mrs Olver
 report review
100%
100% rooms
100% cleanliness
100% value
100% service
Booked hotel in adavance. Arrived about 7.30pm and were advised at check in that would need to book meal in dining room . Earliest they could fit us in was 9pm. It was a set menu with three roast some fish asnd vegetarian. When we arrived we had to wait a long time before anyone bought us a wine list. In the meantime other families went up to carvery without being told it was okay. When we eventually ordered our wine and went up to carvery there was no beef, lamb or pork left. We were very unhappy to pay full price and be given a choice of two leftovers! We did complain and although they tried to provide some beef by cooking lumps of steak they had tiold us to help ourselves to vegetables while we waited..a pointless exercise as they were then cold by the time they cooked some beef. The beef was not slices of roast beef and there were no yorkshire puddings etc left either. For a hotel of this standard it was a disgrace. There were not enough staff on to clear the tables so we were sitting in a mess of discarded napkins, food on the floor, dirty glasses etc while they set up other tables on the far side for breakfast. The person in charge tried his best to apologise but by 10.15pm with an early flight the next morning we were not very impressed. If we had only arrived at 10pm it would have been more understandable but still not really acceptable. We won't make the same mistake again.
Mr Davison
 report review

Crowne Plaza Hotel reviews >

overall rating

86%
90% rooms
86% service
91% value
91% cleanliness
77% dining
80% transfers
88% parking
81% parking facilities
positive: 92%
neutral: 7%
negative: 0%

Crowne Plaza Hotel is 1 of 26 Heathrow Hotels and has been rated 86% by 128 previous customers.