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Crowne Plaza Hotel Heathrow
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If you're looking for a Heathrow Airport hotel that's fully air conditioned, has satellite TV channels and high-speed internet access in every room, plus features fantastic leisure facilities like an indoor pool, gym, sauna and steam room, then the Crowne Plaza Hotel deserves your consideration. You'll get 4-Star luxury just minutes from the Heathrow Airport terminals. . The Crowne Plaza Hotel is 1 of 26 Heathrow Hotels and has been rated 87% by 124 previous customers.
Room Details
Standard Room facilities include a private bathroom, tea/coffee making facilities, TV and phone. Rooms also have a radio, hairdryer, trouser press and mini-bar. Non-smoking rooms are available. Room service is available 24 hours a day. Interconnecting rooms are available on request. Cots are available on request.
Breakfast Options
Breakfast is available from 06.30 and may be enjoyed in your room.
Restaurant Details (Vegetarian menu available)
Simply Nico
A stylish brasserie serving lunch and dinner in an elegant, sophisticated setting.
Concha Grill
Enjoy an informal meal at breakfast, lunch or dinner. Children under 12 eat free (one child per adult).
Bar Details
Dr. O'Driscolls
Open 17.00-01.00 Mon-Sat
Concha Bar
Open all day, every day, serving hot and cold drinks and meals.
Internet Access
High-speed Internet access is available in all rooms and public areas.
Leisure Facilities
Take advantage of the hotel's Complimentary On-site Fitness Facility, featuring an indoor pool, gym, sauna, steam room, solarum and whirlpool.
Children are allowed in the pool until 20.00 Sun-Thurs and 21.00 Fri-Sat.
Disabled Facilities
The hotel offers superb facilities for disabled guests. Guide dogs are allowed. Wheelchairs can fit into lifts. Ground Floor Rooms are available.
Important Information
PLEASE NOTE: 'Room Only' bookings at this hotel cannot be amended, transferred or cancelled.
- Some facilities will have restricted hours over the Christmas period. The Club Lounge will close after breakfast on the 24th of December and will re-open for breakfast on the 4th of January.
- The hotel charges £12 for overnight parking.
- Twin rooms consist of 2 double beds.
- Triple rooms consist of either 2 double beds, or 1 double bed and 1 double sofa bed.
- Quad rooms will be one room sleeping a maximum of four people, and consisting of 2 double beds or 1 double bed and 1 double sofa bed.
Transfers to Heathrow Airport
- On-Site Parking package:
- Long Stay Car Park Terminals 1-3 option:
Transfers to Heathrow Airport operate via the Heathrow Hotel Hoppa bus service. Additional charge applies; normally £5.00 per person, each way. For travel to Terminal 4 or 5, take the Hotel Hoppa to Terminals 1-3 and use the Heathrow Express train, which runs between 05.00-23.45 every 15 minutes, taking around 7 minutes. Transfers to Terminal 5 are provided by the Heathrow Hoppa between 04:23 and 23:55 every 25 minutes.
The car park provides transfers free of charge to terminals 1-3. If you are departing from Terminal 4 or 5, take the transfer to Terminal 1, 2 or 3 and catch the Heathrow Express (free of charge) to your departure terminal.
Parking Arrangements
- Parking charges are covered for the duration of your stay as indicated at the time of booking. If an on-site (at the hotel) parking package is booked, any additional days will be charged at £12.00 per day.
- There is no free overnight parking at the hotel, which is charged at £12.00.
- Parking is at owner's own risk.
Please note: Prices quoted for transfers and additional parking days correct at time of publication. Additional days parking beyond the duration of your stay as indicated at the time of booking may incur additional fees.
Directions to Crowne Plaza Hotel
We recommend using the directions provided and an up-to-date map to locate the hotel. Please be aware that satellite navigation systems vary and are not guaranteed to take you directly to the Crowne Plaza Hotel.
- Exit the M4 at Junction 4 and take the A408 to West Drayton.
- The Crowne Plaza Hotel is on the left after the interchange.
Address
Heathrow Crowne Plaza Hotel, Stockley Road, West Drayton, Middlesex UB7 9NA
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Crowne Plaza Hotel Reviews
| Rooms | 90% | Cleanliness | 91% | |
| Customer Service | 86% | Dining | 77% | |
| Value for Money | 91% | Facilities | 81% | |
| Transfers | 80% | Parking | 89% | |
| Overall Hotel Rating 87% | ||||
Your feedback is immensely important to us at gosimply.com™. Your comments and reviews provide us and others with an honest perspective on using the Crowne Plaza Hotel for Heathrow Airport. We invite all previous customers who have used our service to review the product they had booked. 124 customers have left a review.
| Positive Reviews: 92% | Neutral Reviews: 7% | Negative Reviews: 0% |
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rated this 60%
Mr Stout
finding it is easy the reception staff seem to be playing tetris on their screens instead of registering your presence. the doormen seem to be busy discussing the relative merits/drawbacks of their wives. breakfast is extra at GBP17.50!! i had a laugh with the nice girl who worked in the breakfast place who gave me this information. even she admitted it was ridiculous. it's cheaper at the airport!! the bus is GBP5 to the airport but clean, prompt and well driven
rated this 100%
Mr Tolton
make sure you pack your swim ware, we love to go to the spa before the flight and after when we return. All the stess of the airport goes and your all relaxed for your onward jouney.
rated this 80%
Miss Wolfe
I chose to stay at the hotel as we were leaving early the next morning for a flight to Barcelona. We arrived in the afternoon and the staff were very helpful and made us feel welcome. We left the car in the hotel car park. Our room was clean, comfortable and fairly spacious. The hotel facilities were excellent and we made use of the swimming pool, stream room etc. The next morning the bus service was prompt picking up every 15 mins and took us to the airport terminal. The overall experience was completely stress free and excellent value for money. A great start to our holiday! Would definetely use this hotel again.
rated this 98%
Ms Murphy
My friends & I were totally surprised when we arrived, at how luxurious & and professional everything was for the price we had paid. It came accross as a very friendly hotel with both staff & guests. Will be the first hotel we look to stay in next time we go from that airport.
rated this 100%
Mrs Olver
having left to go to dubai in march and having an early flight we decided to stay overnight and be refreshed for the morning. parking booked and also booked a night on our return in view of early morning return and no sleep on the plane. the hotel rooms are spacious and bathroom more than accommodating - best shower i ever had. returning back we were able to take our room up at 9.00 in the morning to catch up on sleep and left at 11.00 next day. breakfast was excellent - yes the evening meals are on the pricey side as are the drinks but still wouldnt choose any other hotel. taxi was well worth the price rather than wait for the bus.
rated this 100%
Mr Davison
Booked hotel in adavance. Arrived about 7.30pm and were advised at check in that would need to book meal in dining room . Earliest they could fit us in was 9pm. It was a set menu with three roast some fish asnd vegetarian. When we arrived we had to wait a long time before anyone bought us a wine list. In the meantime other families went up to carvery without being told it was okay. When we eventually ordered our wine and went up to carvery there was no beef, lamb or pork left. We were very unhappy to pay full price and be given a choice of two leftovers! We did complain and although they tried to provide some beef by cooking lumps of steak they had tiold us to help ourselves to vegetables while we waited..a pointless exercise as they were then cold by the time they cooked some beef. The beef was not slices of roast beef and there were no yorkshire puddings etc left either. For a hotel of this standard it was a disgrace. There were not enough staff on to clear the tables so we were sitting in a mess of discarded napkins, food on the floor, dirty glasses etc while they set up other tables on the far side for breakfast. The person in charge tried his best to apologise but by 10.15pm with an early flight the next morning we were not very impressed. If we had only arrived at 10pm it would have been more understandable but still not really acceptable. We won't make the same mistake again.
rated this 91%
Mr Cameron
Crowne Plaza offer a reliably excellent service, where the staff are mindful and keen to provide the very best service. The hotel is clean, comfortable and a stress free place to stay: one of the positives during the hassle of travel.
rated this 72%
Mr Page
I was very pleased with the hotel and the services provided. I thought it was a great deal and would definitely stay in the Crowne Plaza Hotel again.
rated this 94%
Mrs Holder
Nice clean hotel. Handy for Heathrow. Helpful staff
rated this 88%
Miss Billingslea
Staff where very helpfull.Room was very nice and clean and noise free.Beds and pillows comfortable.Food was very nice and the price of food and drink very reasonable.
rated this 98%
Mr Watts
Great service in reception. Very nice and clean.Room was large and very well equipped. Bed was super king and very comfy. We booked last minute and this was a "secret deal" where you only get details after paying. We paid £64 for one night and up to 14 days free parking and the room we had was priced at £249 what a fantastic bargain!! Definately buy this way again
rated this 68%
Mrs James
very clean and had the best good night sleep.
rated this 80%
Mr Godfrey
A good quality hotel with large, well equiped bedrooms. The car parking adjacent to the hotel is on grass. Transfers to the airport are by hopper bus and were OK
rated this 80%
Mrs Ruffles
I would definately consider using this hotel again if I was flying from Heathrow. Facilities were good but food and drink was a little too expensive.
rated this 93%
Mr Comber
Very good room. Fast Internet. Quiet. Good breakfast. Good value for money.
rated this 89%
Mr Jordan
This hotel is great for staying prior to an early flight from Heathrow. The pool and sauna facilities are good and the rooms were fine. Parking is plentiful, but you will may to walk a distance with your bags back to your car as a silly one-way system in the car park operates. This is a minor issue though, just borrow a bell-boys trolley. The price when booked with parking is amazing, although the standard price of over £100 a night semes to be high. Meal prices seemed a little high but then im a northerner, so maybe not used to london prices.
rated this 71%
Dr Baggett
I have only two negative, but important, things to say: 1. It would have been better for our pockets if the hotel had specifically made it known that you could book a taxi to the airport directly with them at a much better price than one taken from outside the hotel. I only found this out, purely by chance on our return(!)- and we got completely ripped off both ways to Terminal 4 (£25-£26 each way). Beware! 2. Better signage to the area designated for airport parking at the hotel - which wasn't the best as it was unmarked and either on chippings or grass. Also you can't bring your car round to the front of the hotel to load up your luggage as it's one way. Consequently we had to get a porter to load our luggage when we were dropped off at the entrance and take it through the reception area etc to the back of the hotel.
rated this 98%
Miss Bowen
We stayed at the hotel for 1 night before our morning flight at Heathrow. Our party was 2 adults and 2 children, the all you can eat buffet at the hotel was really good quality and averagely priced. We stayed in a family room which was clean and confortable. The hotel parking was beter value than parking at the airport and after our stay we were relaxed and ready for our long haul flight. The shuttle bus to the airport was on time and plenty of seats, I recommed this hotel and would stay here again.
rated this 76%
Mrs Jackson
My only complaint was that upon checking in our room had been given to a previous check in who had forgotten their booking confirmation. This took some time to sort out but we got a room eventually.
rated this 98%
Mr Manning
This is the first time we have stayed at an airport hotel prior to our flight and can recommend this. The hotel and parking facility was fantastic value for money. We also parked our vehicle for an additional day without chage. Very good service.
Guest room
Bathroom
Swimming pool
1.79 miles
check-in after 15.00