Novotel Hotel Heathrow

4 star hotel

Novotel Heathrow Airport, Cherry Lane, West Drayton, Middlesex UB7 9HB

rated 89% from 20 reviews
The Novotel Heathrow Airport hotel not only features such amenities as an indoor heated swimming pool and gym, but also safe play areas for children of all ages, making this hotel an excellent choice for a family stay. You can also look forward to a relaxing meal in the brasserie-style Elements Restaurant, or take advantage of Novotel's 24-hour room service.

room details

Standard Room facilities include a private bathroom, tea/coffee making facilities, TV and phone. Rooms also have a radio, hairdryer, trouser press, modem point, mini-bar, Playstation and pay-per-view movies. Non-smoking rooms are available. Room service is available 24 hours a day. Interconnecting rooms are available on request. Cots are available on request.

Room Service Restaurant Bar Internet
Gym Swimming Pool Disabled Facilities Pet Friendly

Check-in after: 12.00
Check-out by: 12.00

food and drink

Elements Restaurant is open from 12.00-14.00 and 18.00-23.00 serving Brasserie-style cuisine.

  • The Bar

Open from 08.00-01.00

Earliest Breakfast: There is an early-bird breakfast available from 04.00. Otherwise, breakfast is available from 05.00 and a continental breakfast may be enjoyed in your room from 06.00.

(Vegetarian menu available)

leisure facilities

The Heathrow Novotel features a fitness centre with indoor heated pool. An extra charge may apply for some activities.

disabled facilities

Rooms for guests with reduced mobility are available. Wheelchairs can fit into lifts. Ground Floor Rooms are available.

transfers to Heathrow Airport

For transfers to and from Terminals 1-3 use the Heathrow Hoppa bus, which runs from 05.15 to 23.09, every 15 to 20 minutes. Additional charge applies; normally £5.00 per person, each way. For travel to and from Terminal 4 you must take the Heathrow Hoppa and then the Heathrow Express train, which runs every 15 minutes from 05.00 to 23.45, free of charge.

parking arrangements

Parking charges are covered for the duration of your stay as indicated at the time of booking.

Please note: Prices quoted for transfers and additional parking days correct at time of publication. Additional days parking beyond the duration of your stay as indicated at the time of booking may incur additional fees.

important information

  • Please Note: Rooms booked for the Day Use package are for use between 09.00 and 18.00 only. For Day Use packages, earliest check-in is 09.00 and the latest check-out is 18.00 on the same day.
  • If you book a room-only package and park in the hotel car park, you will be charged at the hotel's standard daily rate.
  • Triple rooms consist of 1 double bed and 1 single bed.
  • Family rooms will be one room, sleeping a maximum of four people. They will consist of 1 double bed and 1 double sofa bed.
  • Cots are not available for use in family rooms.
Guest room at the Heathrow Airport NovotelHeathrow Novotel guest roomLounge at the Heathrow Novotel HotelNovotel Heathrow hotel barGym at the Novotel Heathrow AirportNovotel Heathrow Airport exterior

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Novotel Hotel Heathrow is 1.67 miles from Heathrow Airport (as the bird flies).

directions to Novotel Hotel Heathrow

We recommend using the directions provided and an up-to-date map to locate the hotel.

  • Exit the M4 at Junction 4, following signs for Uxbridge on the A408.
  • Keeping to the left-hand side of the road, take the second exit off the traffic island into Cherry Lane, signposted West Drayton.
  • The hotel is immediately on your left.

SATNAV guides can use:
latitude 51.497470, longitude -0.455909

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Please be aware that satellite navigation systems vary and are not guaranteed to take you directly to the hotel.

100%
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100% parking
100% car park
Hotel was lovely staff were helpful shuttle to airport was easy and convenient. Well recommended.
Mrs Ludlow
 report review
96%
100% rooms
100% cleanliness
100% value
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80% dining
Had a break between returning to UK from Spain and our return home to New Zealand. It was totally relaxing, with excellent service from all the staff. Kids were well occupied with kids zone, internet and swimming pool. Wine selection was good (even had some from NZ) and the casual dining was excellent. Everything you'd expect from a quality French chain of hotels.
Mrs Cole
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83%
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When I arrived they said they didn't have my room because they were full, but they offered 2-3 upgrade options which all cost more money (starting at 15 pounds). I objected saying that where I came from if the hotel did not have a room for which I had made a reservation then I would expect the hotel to provide me a room of equal of better room at the same cost. The clerk was friendly and she quickly relented, and then someone apologetically indicated that she was required to first offer the paid upgrade options. But, had I not balked at paying the higher cost, they would have happily taken my money. Dinner was a very long wait at the hotel restaurant, and there was nothing near to walk to as an alternative that I could see. So, we ate there. The food was fine, but it was overpriced. The continental breakfast the next day was 11.5 pounds, which again, was fine but overpriced for a selection of cereal, yogurt, and pastry (along with coffee and juice). There was a 15 pound charge for Internet access. The price for the airport shuttle was 4 pounds per person, and since myself and my traveling companion had rode a cab from Heathrow the night before for 10 pounds (including tip), the shuttle was also no bargain. Overall, my impression of Novotel was "adequate for a night, but not great." I would have prefered to pay a higher price per night and not get nickled and dimed with the shuttle, Internet, and continental breakfast charges, but maybe that is just me.
89%
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80% cleanliness
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80% car park
The hotel is fine and close to the airport. The hotel parking option and the adequate quality of the rooms etc make this a very cost effective and easy way to start and finish any trip leaving from Heathrow.
Mr Hunter
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100%
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Had a really relaxing fun time at this hotel. The whole experience was one of pampering and relaxing before going away. we were treated so well. The swimming pool was a real bonus, every airport hotel should have one, but only a few do, as in Heathrow there is little to do, so once you are at a hotel it is nice to just have the choice of a swim before dinner etc. The bedroom was a really modern, clean and a good size; there was a brilliant bathroom with an internal sitting part, and two brilliant showers one with a huge shower head. The atmosphere dinning area and seating bar/coffee area in the hotel was lively, as there was a conference going on in one of the business rooms. We have stayed in other hotels in Heathrow and this one is not as near to the airport as the others, but that was what we really liked about it, we had a great view of the woodland from our window and it felt like we were in a little village. There is a really cosy pub down the road, next door to the massive Holiday Inn and the whole ambience of surrounding area outside, made my boyfriend and I feel like we were nowhere near an airport or motor way.
Miss Adams
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76%
80% rooms
80% cleanliness
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60% transfers
Very happy with price of hotel and car parking. Beer and food prices too high but I guess that's expected in hotels. However, reasonable restaurant just around the corner in walking distance. Woudl use for overnight stay again.
Mr Seaman
 report review
73%
80% rooms
80% cleanliness
60% value
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The receptionist could not find my reservation, she went to the back room for quite a few minutes, when she came back said the reservation sitting on the fax machine, luckily there was a room available but if it was a busy season this may not have been the case so I was very not very happy.
Mrs Mazumder
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60%
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60% cleanliness
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It was Ok, but we had to walk past reception in our swimming suits - odd!
Mr Thompson
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85%
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we needed the curtains to black out the room so as to sleep but it was very difficult due to the light coming through.
Mrs Mazumder
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100%
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This was a very clean, smart hotel & the rooms very comfortable. Booking in was easy & staff polite & helpful. Food in hotel was a bit expensive but there is a fish & chip shop, pub & little food self-service shop a short walk away if you wish to 'self cater'. Would be very happy to stay at Novotel Heathrow in future.
Mr Williams
 report review

Novotel Hotel Heathrow reviews >

overall rating

89%
93% rooms
91% service
89% value
93% cleanliness
81% dining
86% transfers
93% parking
85% parking facilities
positive: 95%
neutral: 5%
negative: 0%

Novotel Hotel Heathrow is 1 of 26 Heathrow Hotels and has been rated 89% by 20 previous customers.