Park Inn Hotel reviews

we have now stayed at park inn 3 times, each time the hotel has met every need we had. the car park is big enough to always find a space, the room is always adequate without being spectacular, ( there is a safe ). the buffett dinner is always excellent and good value and the hotel is perfectly located on the H2 hoppa route ( £8 per person return). also if looking at planes is your thing , it is short walk to the main runway! for the money , i don,t think it could be bettered. They also do family rooms which some others do not.

Customer service was friendly but patchy with unknowledgeable/untrained staff eg. the receptionist had no idea of the 'early-bird' dinner special and many staff members had poor command of English. Had to repeat requests for fresh milk in room (took 25 mins to arrive, one tea bag and no coffee in hospitality tray (again more calls to housekeeping). Would be good practice if male staff didn't deliver room service to lone female travellers. Room boiling hot with no instructions to work air-conditioning. Movie channels did not work on TV. Changing rooms in pool were messy and had horrific encounter with two women behaving lewdly and inapproriately in the sauna. Common areas were scruffy and empty, restaurant very nice with friendly helpful staff/restuarant manager. Mediterranean buffet very good. Despite the proximity to the terminal buildings, probably wouldn't use again.

If traveling via Heathrow airport with a overnight stay and requiring parking facilities, this has got to be the Bee's Knee's of hotels.

good hotel but a little pricey on dining,but good reasonable parking shuttle only takes 10 minutes good breakfast

We would stay and the park inn again service very good and parking facilities excellent. would recommend to others

National Express bus did not show, had to wait for 45 mins to get a transfere. Drivers were ok though. Got a dent in the boot of the car.No record of who parked where.

We stayed in the Parl Inn the night before our flight. It was very easy to find, the reception staff where very helpful when I parked my car and slightly overstayed the free parking time. The room was very comfortable. The resturant was very good and the staff in it very friendly and helpful. Would throughly recommned this to anyone.

My room was cold and there was a draught from the window. The duvet on the bed was very thin and there was no extra one available. I phoned down for a spare one- the phone rang out for several minutes. I eventually got hold of reception and asked for a spare duvet. I had to ring back twice and wait half an hour until it was eventtually brought. I definitely won't be going back.

It would be helpful to have free internet service. I rated the condition of the room at "3" because two lamps were out when we arrived. After bringing to the attention of the staff, one of them was repaired, but the other was not.

good,clean hotel very close to airport,would stay again.Carvery on night we stayed was the best food we have had in a airport hotel