Renaissance Hotel reviews

1-20 of 57 renaissance hotel at heathrow airport reviews


90%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
80% dining
80% transfers
80% parking
80% car park
Good customer service, comfortable bed,very convenient to Heathrow, book on line to get good deals
Mr Gulliver
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86%
customer-rating
80% rooms
80% cleanliness
80% value
100% service
80% dining
100% parking
80% car park
It's a big hotel so finding your room is a bit like walking through a maze, but it's normally signposted. The place is getting a little long in the tooth, but generallly a good experience and I would consider staying there again. Food and drink a bit expensive, but not overly.
Mr Balding
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100%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
100% transfers
100% parking
100% car park
Very friendly staff, the rooms were lovely and the view of the airport was great, we will be booking to stay for a longer time as soon as we can get time off!
Mrs James
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80%
customer-rating
80% rooms
80% cleanliness
80% value
80% service
80% dining
80% parking
80% car park
Only problem we had was that it was one of the coldest nights of the year when we stayed the night. We left the heater on when we went for Dinner, but on our return realised that it was blowing out cold air. The room was freezing and the heating was not working, so we ended up sleeping in our trousers and jumper that night. Such a shame as the room was perfect apart from that. We would stay again.
Mr Bolitho
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82%
customer-rating
80% rooms
80% cleanliness
80% value
80% service
100% dining
60% transfers
100% parking
80% car park
Very happy with whole experience, only criticism, had just missed the hotel bus on return, and then was the last drop off which meant it took a lot longer to get to the hotel than I would have liked (a small criticism!)
Mrs Dunkley
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73%
customer-rating
60% rooms
100% cleanliness
60% value
60% service
80% parking
80% car park
Only spent a short time in the room since had an early morning flight, but the facilities and the general cleanliness was very good. Very easy to book taxi to airport in the morning, and parking very simple. Excellent value for overnight accomodation and 2 weeks parking. Would definitely use again.
Mrs High
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80%
customer-rating
100% rooms
100% cleanliness
80% value
80% service
100% dining
80% transfers
60% parking
40% car park
Needed to wait for a parking place, there were cars parked on the grass and in other places that could justifiably be made in to parking spaces. Hotel was a good three star as good as I've experienced anywhere world wide
Mr Neve
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83%
customer-rating
100% rooms
100% cleanliness
80% value
100% service
60% parking
60% car park
we thought the hotel was beautiful but unfortunately because the restaurant and bar was so expensive we had to go out to eat and drink, which was a shame because all we wanted to do was chill and crash before our long flight the next day
Mr House
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92%
customer-rating
100% rooms
80% cleanliness
100% value
80% service
100% dining
80% transfers
100% parking
100% car park
We enjoyed a good, large, clean, comfortable room. Quiet, considering its proximity to the airport, with an excellent breakfast buffet. We would certainly stay there again.
Mr Blythe
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97%
customer-rating
100% rooms
100% cleanliness
80% value
100% service
100% transfers
100% parking
100% car park
We did have a little trouble finding the hotel and the one way system is a liitle confusing, it was raining very hard. also other drivers dont look kindly on drivers who are unsure of the way. But it was well worth it in the end.
Mr Wathan
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