Business Meet and Greet reviews page 54

Instead of getting there for 18hrs got there for 1930hrs I was stuck in traffic for one phone call from customer service cost me £25 customer services never informed me about these charges, when i got back i'v been told to pay.

The service worked exactly as expected. Driver was easy to find both for departure & arrival and was polite. What would make it perfect is if they could clean the car before it is returned to you. Otherwise would highly recommend.

We arrived early, phoned, and they had someone there in 5 mins, everything worked perfectly.

Friendly and professional service. A stress-free was to start and end a holiday, no waiting for buses to take you to and from the airport. Well worth the money!

The great price made me choose this provider and I expected a few hitches, however this was the most punctual service I have ever had in my experience of using various Meet and Greet services many times. Would definately use again. Keep it up and beat the budget, Budget!

Although I had previously used a meet & greet service at Heathrow airportI had not used this company before. I found the whole experience thoroughly professional and very reassuring from start to finish. I stupidly provided a return date that was 24 hours later than my actual arrival at Heathrow but, despite me ringing only when I arrived at terminal 3, the car was waiting for me at the appointed place - faultless. I will have no hesitation about booking again in the future

I first class service at a fraction of the cost of similar pick and drop. very punctual on drop off and pick up. Could not be faulted. will definately use tis company again

can't praise you enougth I won't be looking at the competition next time i travel

The entire service was good from booking to till return of the car. Everything was on time and no problem. I highly recommend as it was a very good value for money.

when i arrived at the airport the parking staff were chaotic and unprepared for all customers not just me, one couple had been waiting 45 mins for their car to be returned to them. i waited 25 minutes for someone to collect our car and only because i badgered another member of staff to call purple parking and find out what was going on. too many customers not enough staff!! on collection of our car it was slightly better - had to wait 20mins for them to bring the car to us, would have been cheaper to park in long stay.

We phoned the number as requested as we approached terminal 5 at Heathrow, the staff member was there ready to take our vehicle, he was very helpful explaining fully to us the return instructions. On the return, we collected the car about 25 mins late, but they were very nice, the car ready to go, we have no complaints and can highly recommend budget meet and greet. We will be using them again.

Could not have been easier or more efficient, waiting time was next to nothing and the staff were very friendly and helpful ........ definitely will use Purple Parking next time.

Service with a smile..... There is nothing like being met by the driver with your car when you get back to England, may be it's puntuality, friendly smile or the "hello guv" some how it is pleasing to see your car in good hands.

Great and convenient Budget service to store your car over your holiday. You contact the company 20 mins before your arrival and a member of staff collects your car right outside the departure gate. They are very reasonable in terms of punctuality as we were in fact over an hour and a half late to drop the car, due to the precarious M25 traffic. It was very clear that the lady had been waiting for some time, thus a big tip I hope reinstated some happiness back into her. We had major problems on the way back where our flight was infact delayed by over 24hrs. Again, the staff were very understanding and charged only a 9.95 fee for a days extra parking, which I found to be very reasonable. All in all, a great service. However, watch the mileage. I felt as though my car had encountered a lot more than I expected. This could be me being pranoid however.

Overall the service was efficient and time saving. We parked at Heathrow Terminal 5 and would have found our Meet and Greet driver faster if we had known we should have been on level 4 of the car park (we missed the 'fast track' sign on the way in and ended up on level 3) When we did find him he sorted it all out swiftly and cheerfully. Well done!

The punctuality was great. The service from the person who guides you telephonicall on arrival to the gentlemem taking over your car- all was very efficient. This is so important when you are frazzled with the journey ahead.

Easy to book online. Clear directions to drop off point. Car was ready and waiting on our arrival. The only things I would say is that the telephone operator was very short and to the point on the telephone when we called to say we would be dropping the car off (as we were instructed to do in the confirmation email!). On arrival back from New York (where we experienced lots of help)and as two (very capable) ladies travelling on our own - there were seven men standing around and not one offered to help with our luggage! As I say we can easily manage however the offer would have made the experience much better!

We arrived half an hour later then I had said in my booking, but that wasn't a problem and lady on phone was lovely. Car picked up straight away, no waiting. Called when we returned, from baggage claim and car was waiting outside. Only 14 miles put on my clock, will definately use this service every time I need to go to airport with my car.

everything went fine except when we phoned in en route they didnt log our call and we had a panic, several more phone calls and quite a long wait in the rain before we could drop the car off. no problems on the return, the car was waiting where we expected it.

The service worked perfectly on the way out, driver picked up the car and was very courteous. At the return, we had to call the company to see if the car had been dispatched, which it had not, despite asking me for a time and flight no. It did not say I had to call to request the car on my email. Had I have known I would have done it as soon as possible on entering the terminal. Would use again but am mindful of the above.