Premier Inn Central reviews

Whilst appreciating that costa are incurred that need to be covered, and in no way minding having to pay, I feel that the term courtesy coach would imply a free service, apart from this it was an excellent hotel experience and I would use this hotel again and recommend it wholeheartedly for its all round customer experience

Reception staff very helpful and considerate. We only stayed the one night so didn't have time to use dining facilities, but was impressed with level of service and thought given to needs of families.

Clean with excellent, polite staff and very reliable transfers to air terminals at Gatwick.

Good value for money, with all the facilities required prior to travelling. I liked being able to eat my meal in my room as I was travelling on my own. The airport transfer coach was also very efficient.

Thought this hotel was very good for the money, clean and modern. Paid £150 to include 15 days parking at Summer Special, which all went very smoothly. Did not hear aircraft noise at all, only noise from other guests in corridor but that is to be expected in an airport hotel. I didn't sleep much, too excited, but rest of family slept OK. Note: beds are pretty firm so beware if you like soft beds.

We only stayed one night, but found this Hotel very comfortable and in an ideal position. All the Staff were polite and friendly. Breakfast very good, but dinner was probably average.

Generally very happy. Reception sorted out a problem with the booking quite quickly and with little fuss. I don't remember being warned about the parking charges for overnight parking as well as paying for the room.

I think i have made my point above about the negative side of the visit. The guy in charge of the restuarant seemed to like to welcome you but was not what i would term as professional and helpful. We saw a group asking to be seated together, he would not accommodate them (8 people) yet there were at least four two people tables which could easily have been put together. He made them wait and then in the end when they "made a fuss" did put the tables together. The whole situation could easily have been dealt with earlier. It was a bit embarassing to watch him play the "boss". The service from the two poor waiters/resses was however fine and they did their best but were obviously under pressure to cover too many tables.

Would recommend purely for airport access. Hotel is simply functional; lacks character.

Most impressed to only pay £7.50 per head for breakfast and a jolly good selection to choose from. Staff were extremely helpful also.