Skylane Hotel Gatwick reviews

the rroms where basic to say the least and we had to pay for a taxi to the airport as the shuttle bus was full and had to be pre booked in advance but we where not told this

As a one night stopover place this hotel was fine. We arrived late and had to wait at Gatwick quite a lot longer than the 10 or 20 minutes billed on the website after reaching the hotel by the courtesy phone, and we were cold by the time we were collected (March). But someone did come. We were too late for the kitchen (9.45pm or 10pm) but the barman rustled us up a roll each. The hotel ordered a taxi, which came in time, and the hotel woke us up in time for the taxi. The room was comfortable for one night for myself, husband and teenage son. It was cheaper than a lot of other hotels and it had a room for 3. Staff were efficient and pleasant. I would use it again if I had an early am flight. I might want to try a different hotel for the same price to see if that one was closer or easier to get to from Gatwick.

the car service was very good and i opted for bring the car to the airport on return of holiday service and it saved the hassle of catching the bus to the car park as we had travel back from australia and didnt want the hassle

Most people are using the hotel prior to flying - many, like us had heavy bags - there was no lift, and that meant we had to carry the heavy cases upstairs. It was only one floor up, but carrying the bags upstairs does put a strin on the back!otherwise the service was adequate.

Though we enjoyed our stay, when we ate in the resturant and ordered our drinks they came to us warm, especially the larger which was on draught but came to us like a luke warm cup of tea.

We have used this hotel & parking service a few times, like the onsite parking, car is safe and less chance of damage. We had a newly refurbished room this time, very nice and a great improvement, well done. Courteous staff. Good mini bus service. Quick pick up from phone call.

Excellent service from the staff, which are friendly and can not help enough. The rooms are very comfortable, the resturant was very nice and the food was of good quality. This is a very relaxing way to start your holiday as you have no worries of traffic on the roads to the airport. The transfer driver, mike is very helpful and friendly.I would like to complement him for the excellent service on the way out and greeting us with such a warm welcome on our return. Will definately use this hotel again very soon and recommend to others.

brilliant for a nights stay, close to the airport and great value for money when staying away for 2 weeks

The location is great and the parking and transfer is efficient if a little germanic its operation. The hotel needs a refurb 2 years ago and lets the whole operation down. The website paints a clever rosy picture that is dispelled when you actually arrive. We ate at the airport in preference to the restaurant as we went sure how clean it would be. shame as everyone we met from the hotel was helpful and pleaasnt

SkyLane is definately a place we would not revisit. Room was very tired looking, peeling paint etc. Bad night sleep due to ill fitting door that banged loudly everytime there was someone in the corridor using another door. Midnight a foreign man walked into our room we were in bed, he just kept saying your door was unlocked! Overall view a grotty hotel and unsafe