Crowne Plaza Hotel reviews

81-100 of 131 crowne plaza hotel heathrow reviews


90%
customer-rating
100% rooms
100% cleanliness
100% value
80% service
80% dining
80% transfers
100% parking
80% car park
Parking was easy, staff were friendly, because we stayed on a Sunday night the restaurant was closed and due to refurbishment the other bar restaurant was out of action. Food we had in bar was great, but it was very cramped. Swimming facilities were excellent. Overall so much easier and cheaper than parking at Heathrow.
Mrs Perrett
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94%
customer-rating
80% rooms
80% cleanliness
100% value
100% service
100% transfers
100% parking
100% car park
Mr Williams
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85%
customer-rating
80% rooms
100% cleanliness
100% value
80% service
60% dining
60% transfers
100% parking
100% car park
Room was very good. Buffet meal was a lot to be desired. On return to collect car I did not have my confirmation to hand which rather irritated the member of staff. I said he was welcome to check back on the booking to confirm that I had stayed there. He assured me that he would be checking to ensure I was telling the truth, practically calling me a liar! Amazing how one person can really wind you up. That said, I would still go back due to ease of location. Thought it was worth the money.
Mrs Baker
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83%
customer-rating
80% rooms
80% cleanliness
100% value
60% service
80% transfers
100% parking
80% car park
We would certainly use the Simply Hotels website again; the parking was particularly convenient as the car was left on site at the hotel for the week, and not moved elsewhere.
Mrs Mulholland
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100%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
100% dining
100% transfers
100% parking
100% car park
Was extremely impressed with the quality of the hotel as well as the level of service given. I would have no hesitation booking again.
Mr Hayes
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100%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
Comfortable beds, large room, no noise in corridors as with most airport hotels. Good customer service at reception - very friendly and efficient.
Mr Kelly
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91%
customer-rating
80% rooms
100% cleanliness
100% value
80% service
80% transfers
100% parking
100% car park
We were extremely impressed with this hotel especially at the rate we got it for. We have used numerous hotels at Heathrow in the past, but will return to the Crowne Plaza next time.
Mr Basil
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100%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
100% transfers
100% parking
100% car park
The deal was exactly as advertised online. The hotel and room were superb and were better than expected. Customer service was very professional. It was great value for money. Thank You.
Mr Suresh
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83%
customer-rating
80% rooms
80% cleanliness
80% value
100% service
60% transfers
100% parking
80% car park
The registration and parking were very easy, staff friendly and very efficient (including getting an early morning taxi), hotel clean and the room large and well appointed. On the special offer deal a room with 14 days parking were very good value. Only drawbacks are the fact that the airport shuttle bus doesn't start early enough in the morning for 6.15 flight, the dining facilities are very limited on a Sunday evening and the hotel is as ugly and bland as any other modern chain hotel.
Mr Halfhide
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85%
customer-rating
80% rooms
80% cleanliness
100% value
80% service
80% dining
80% transfers
100% parking
80% car park
Very enjoyable and great value for money. I would stay there again.
Miss Shillitoe
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93%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
80% dining
80% transfers
A good start to any holiday, when catching a morning flight. The pool was excellent.
Mr Waterhouse
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98%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
80% dining
100% transfers
100% parking
100% car park
Very friendly staff. Me & my Fiance had a great start to our holiday & on our return staff were helpful.
Miss Doherty
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68%
customer-rating
100% rooms
60% cleanliness
80% value
40% service
20% dining
60% transfers
100% parking
80% car park
One restaurant and one bar closed, even though advertised on hotel website. Open restaurant and bar crowded, noisy, low quality and over-priced.
Mr Powell
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100%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
100% transfers
100% parking
100% car park
The deal was absolutely transparent and was as mentioned at the time of booking. I was pleasantly surprised with the quality of the hotel rooms. Parking for 15 days was secure. No problems at all. Will strongly recommend to friends and would like to deal again myself if required.
Mr Balakrishnan Suresh
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57%
customer-rating
20% rooms
60% cleanliness
60% value
40% service
20% dining
100% transfers
80% parking
80% car park
On arriving at the hotel reception we were served by an unfriendly male whom seemed very unhelpful. When we arrived in the ground floor room it smelt of smoke as if someone had just smoked in there. As I requested a no smoking room I returned to reception hoping that the first unpleasant person was not there. He was not and I was served by a very helpful male who changed our room straight away. On return to the first room the smell was even worse. On closer inspection I found that the smell was coming from outside through a vent. We went to the bar to grab a snack and were not happy by the prices of certain foods, so we left and ate at an establishment outside the hotel.
Miss O\'connell
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98%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
80% dining
100% transfers
100% parking
100% car park
We have stayed at a few hotels with parking, but the Heathrow Crowne Plaza was the best for us. The price was what we wanted to pay (room only with up to 8 days parking) excellent service all round. Thank you.
Mr Casey
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100%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
100% dining
100% transfers
100% parking
100% car park
Our stay at the Crowne Plaza was the first leg of our long journey to the Galapagos, and so it meant an early flight from Heathrow. The hotel receptionist was absolutely spot on, and although I didn`t actually like the room as much as I had liked the pictures on line, it was merely personal choice on decor. How picky can one be? Everything worked very well, including the hopper bus that arrived as scheduled. Remember it is £4.00 each both ways, and check with the driver which pick up bay to go to on your return. If I fly early morning again, I would not consider staying anywhere other than the Crowne Plaza.
Mrs Espley
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93%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
80% transfers
80% car park
Very nice hotel and convenient parking. Very good value for 15 days parking.
Mr Lackey
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100%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
100% dining
100% transfers
100% parking
100% car park
Super Hotel. Lovely room. Good food. And parking on site. What more could you ask for? Bus from hotel to the airport too. A great start to our holiday. Fantastic value too.
Mr Breese
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84%
customer-rating
100% rooms
100% cleanliness
60% value
80% service
80% parking
A good deal, particularly when you want parking - although you have to get to Purple Parking on return and their pick-ups can be slow. Very easy and efficient taxi ride to airport.
Mr Pelham
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