Long Stay Plus Terminal 5 reviews

Highly recommended car park with smooth transfer to and from Termainal 5. You will be provided with a great service that can't be beaten. Go for it!

Not a cheap option but the location of the facility makes eveything very convenient. Service was exellent and this is what you want particularly on return when all I want to do is to get home.

every thing went fine untill I tried to find the parking lot, once that was obtained it went quite well, parked in the diasbled space due to my my wife being disabled, had to struggle to get everthing on the bus, on return the driver let down a ramp for the wheel chair so we could get it on, pity the first driver did not do that! the guy and staff you see to get a ticket paid so you can get out of the parking lot to start your journey home said that he wanted £54.00 more was unrelenting in his atitude untill I asked to see or speak to some one from your company, he then gave me a ticket out but demanded the email confiming my bookings etc, not a nice person to meet, liitle man in authority syndrome.

the car park was easy to find, staff were very friendly, the buses ran frequently and smoothly, car was ready and waiting on arrival. whole thing was nice and hastle free from start to finish.

Good value for parking which is not distant from the airport. You leave your car to the right as you enter and it is parked by their personnel at a later stage. It is there waiting for you on your return (depending on flight no. etc.) However, the provided directions are either inadequate or wrong, and the site is not marked at all on the road. I found it necessary to perform several u-turns to check different locations and ask. This was frustrating and irritating, especially since the problem is so easily remedied and the staff seemed unconcerned.

The transfer to the airport took some time, approx 15-20 mins. I thought it was a bit expensive as it was only for 5 days.

There were two members of staff but they could only deal with one customer at a time because they only had one palm computer, to access the information. So, we had to wait.

Excellent service - friendly efficient staff - car was ready and available on return - no delays. Transfer staff great!! Will certainly use their facilities again|