MBW Meet and Greet Parking reviews page 34

We arrived early but the driver was there for us checked the car and was gone; no waiting no fuss. On arrival again a min wait despite 7.30 on a Friday morning at Heathrow!!! A quick drive through wash would have been a great differentiator but not essential. Good value for money.

The collection and return were both seamless, with no hanging around which made our journeys so much easier. Especially the return which was so quick and straight forward, which was just what we needed with very tired children after a very long flight!

They phoned me on the way. The met me promptly at the airport. They answered the call as soon as a rang on return and driver arrived within minutes of reaching the car park. Very pleased.

Using MBW was a good experience. When dropping off the car we had to wait a few minutes but on our return the car was already there, we got a friendly welcome and the car had been well cleaned. My only gripe is that they moved the drivers seat in every direction possible which I do find infuriating. I understand they need to move it in order to drive it but I don't think they need to move the seat up & down and tilt it to get comfortable when they are only driving to a car park and back.

They arrived shortly after we did (we were still unloading the car!) they were friendly and helpful. On return I rang as we were collecting cases as instructed and when we arrived at our designated point the car was there waiting. Whilst on holiday we realised that we'd booked our return on the wrong date but this was resolved by email saving me an expensive phone call. Top service and would definitely use them again. We've used other companies and this was by far the best service we've had!

Even though we were delayed they were exceptionally punctual on the return. Faultless service

Instructions for our arrival at the airport and for the collection of the car on our return were clear and concise, and the whole process went without a hitch. We would definitely consider using this service again and would recommend it to others to use.

Dropping the car off at LHR T3 went very smoothly. Received phonecall when en-route to check ETA so didn't need to give them a ring. On returning we rang as soon as we had our luggage. As it only took 2 or 3 minutes to get to the pick up point we ended up with a 5 min wait for the car otherwise very smooth pick up.

We had a little difficulty finding where we were to meet on arrival but once there, we were able to leave our car and on our return from holiday we didn't have to wait too long in the cold for our car to be delivered. It was an efficient service and now we know the system, it will be easier.

Would definitely use this service again, I was extremely happy with it.

On time, phoned from baggage claim as asked, car ready when we arrived, perfect.

V happy. Polite customer service. Collected and delivered car promptly.

Competitively priced, both the drop off and collection were handled efficiently and quickly, would happily use again.

They were there when I arrived. In fact they called me whilst I was en route. When I returned the car was there waiting as there is now a dedicated meet and greet parking area on level 4. The phone number is landline not an 0870 or 0845 number too :)

I cannot say how great it is to leave your car in the safe hands of the MBW team, knowing when you arrive back tired and just wanting to get home asap they will be waiting there smiling, with the keys and you drive away! My flight was delayed. They knew and had organised for the car delivery to be a little later too. One of the best services ever! Thank you Kate Kassam

Met quickly on arrival at Heathrow and the car was taken away with minimal time and fuss by a friendly meet and greet man! Delivered back just as quickly saving any hassle on returning from a long journey.

Staff courteous Easy to book Phone answered promptly and politely No hassle

Although the instructions asked us to phone and confirm our expected arrival, we received a phone call from MBW before that to check on how the journey was going - very good service. On our return we collected our bags and phoned immediately, then went straight to the pick up area; the car arrived within minutes. Overall an excellent, efficient service at a very competitive price.

Easy to arrange, courteous and helpful staff, great value compared to other companies offering a similar service- will definitely use again

This is the second time I have used them in the last 3 months, and on both occassions I can have no complaints. On my first trip, I was pleasently surprised with the ease of the service, and on the way back they even topped up the pressure on my tyres before returning it to me. On my second trip, I was due to arrive 30 mins earlier than expected, and with one quick phone call they were were at the airport waiting for me on my arrival to the airport. Defenitly going to be using them again on my next trip