MBW Meet and Greet Parking reviews page 39

We arrived late at Heathrow to be met by a charming lady who greeted us without complaint. Upon arrival the driver was also very pleasant and on time. Our experience of MBA added to the good time we had on holiday. This is the first time we have used a 'meet and greet' service and recommend MBW.

I was nervous that we would have a delay waiting for the car to be collected before departure or on our return but the service was seamless. Highly recommemded.

Everything worked fine, the only piece that wasn't perfect was that on collection the guy was sat in his car so we had to ask around to find him & then start knocking on car windows to see if he was our guy. Other companies were stood with notice boards so were much easier to find. Other than that, everything was spot on and instructions were clear. Car was returned just as we got to the meet point.

The greeters were helpful giving me directions on the phone as to where to go on arrival at Heathrow and someone was there within several minutes. We were especially pleased on our return as it was 8pm, quite cold and we had a fractious toddler whose car seat had to be fitted before we could drive off. Our car arrived promptly and the 'greeter' was helpful in pointing out where we had to go.

We phoned a short distance away from Heathrow but no-one was there when we arrived - waited about 10minutes. Same thing happened when returned - rang when got bags, went to 5th floor of car park but had to wait about 10minutes there too. Very annoying but they did arrive OK both times.......need to perhaps get that more accurate.

It was a bit of a treat to do Meet and Greet for our holiday, but having done it once, we will certainly do it again. It took the hassle out of dragging bags on and off coaches and was so simple to do. The staff were helpful on the phone and at the airport, even showing us where the nearest petrol station was. Fantastic - thanks mbw

Beware Friday afternoons or other busy periods. We waited for over 50 minutes for our car to be collected. This defeats the object of meet and greet, and the premium you pay.

Whole experience exactly what one might hope for. Excellent service that gets trip off to good start and likewise on return

Very efficient service and would certainly use the meet and greet again

MBW are always good. Driver is either waiting for you or there very shortly after you arrive. That's all I want.

Very good service,Driver was on time both departures and arrivals. Would definetly use again.

Very good service and much better than using car parks with all the fuss that entails. It could just be improved by getting the car back more quickly to us on arrival.

A very convenient and straightforward service. The valets were very helpful and polite. A bit of a wait on our return but no longer than we expected and still quicker than a shuttle bus to an off site car park! Recommended.

This was such a great experience; much less trouble with luggage and the staff were most helpful lifting bags, getting trolleys. I would really recommend this service. The only down thing was the narrowness of the parking area with quite a few cars trying to leave and all moving backwards and forwards to be able to drive away. Thank you to the staff on our arrival and departures, they were second to none.

Pleasure to do business with and usually one of the cheapest meet and greet options. Very happy to recommend MBW service, the experience is completely hassle free and convenient, particularly for T5 due to the proximity of the meet and greet point to the terminal itself.

My wife is never on time... belive me she would be late for her own funeral, 7:15am meet, changed to 7:30, moved to 8, got there at 8:45...... was not a problem for this very professional, understanding company. driver was there within 5mins to collect and we waited no more then 10 mins on collection, we could of rang 5-10 mins earlier but misses lost paperwork!!!!. I work in a large industry with alot of ppl going on holidays regular, so I will be singing the praises of MBW at every opportunity. Thankyou for taking the stressy part of holidays away.

As a frequent traveller I always need a good meet and greet service. MBW were reliable, friendly, efficient and great value for money. I would happily recommend to others.

i rang the company when i was about 10 minutes from Heathrow,i had a wait of about 5 minutes which considering the amount of traffic at that time of day wasnt bad.the driver was helpful and polite.he checked the car over and took the milage,then directed me to were the pickup point was.on returning to the uk we rang from the baggage area and were informed the car would be returned in about 15 minutes.by the time we got back to the pick up point we had a wait of about 5-10 minutes.again the driver was polite and wished us a safe journey back to Wales.this was the first time i had used meet and greet and would use this company again

They provide a good quality service at a decent price. Competitive, as good as others for timeliness, and friendly.

Easy to follow instructions made it very clear where to meet for the drop off. Drive was there when we arrived. Drop off point very convenient. On return we cleared immigration very quickly so had a short wait for the vehicle to be returned. I would use this seervice again.