MBW Meet and Greet Parking reviews page 37

The small additional charge for a valet while I was away was well worth it.

despite giving early notice of change in terminal and arrival time, collection delayed

First time I have used a meet and greet service-very impressed and would use MBW again,and recommend them. Only one slight issue was that I found an unlit gigarette in the car upon collection.I will state that the car had not been smoked in,but the delivery guy seemed pretty unconcerned,but after a long flight you are in no mood to kick up too much.(We are a family of non-smokers). All in all an 8.5 out of 10.

Cannot fault the service, from booking, to calling me when we were en route to LHR, to meeting us, to returning the vehicle to us promptly on arrival back at LHR. Hope the price is competitive when I am ready to made my next booking in late June! Thank you

It is quite a daunting prospect leaving your car with a guy who gives you a receipt in return. But I have no problems recommending this company. Both drivers were courteous and very prompt. The car was as we left it with Christmas presents in the boot. Value for money was excellent in comparison with the Heathrow car park.

Everything worked well. They phoned about 30 minutes before our drop off time to get an exact time. On our return the car was ready about 15 minutes after I phoned, although we were early on both occasions. All the people we interacted with were very pleasant. A good experience!

a map with better instructions on meeting point would be helpful. Overall great value for money and great service.

The driver to and from the airport was curteous and on time both ways.I was asked if the car needed valeting which was a nice touch.I will use MBW again.

Upon my arrival at Heathrow I was met by a friendly member of staff who arrived exactly when he said he would. The paperwork was handled professionally and I was offered a number of valet services, I took the full valet which was incredibly good value at £60 and worth every penny. On my return I misunderstood the instructions for collecting my car and had to call a number of times for assistance, each time the staff were helpful and polite in the end they sent a member of staff to meet me !! I used the company for no other reason than they were competitively priced but i would choose to use them again for the quality of the service they provided.

Absolutely first class and I have no hesitation in recommending them. I do not know how far the car had to be driven to park, so if mileage is important to you, take a note of it.

We approach Heathrow from a different road than normal and suddenly found ourself there with no time to call 10 min in advance. But they were there waiting for us, so we had no wait. With only 9 miles on the clock, this must have been the shortest mileage of our car from any company so far.On arriving back at Heathrow we yet again expereince no wait for our car to arrive. So very satisfied all together.

Used the service for our flights from T3, we we're running a little late but wasn't a problem for MBW, the Staff on the phones are friendly and helpful the whole thing went smoothly on both outbound and inbound. highly recommend the service.

Excellent service. No problems and very prompt both collecting and delivering.

Left mobile in car on way out, returned to me within 10 minutes, on return car was there before I got up in the lift. Definitely the one to use in future.

Would use MBW again as the price was competitive and service excellent

The driver was ready to pick up our car as soon as we arrived at Heathrow and when we returned from holiday, he was there within 15 minutes, despite the pouring rain. We liked the fact that we met him at the usual drop off point for Terminal 3 when leaving the car, and in the multi-storey car park when picking it up, as we were able to wait warm and dry until he came. He paid the multi-storey parking cost so we just put the ticket in and got out no problem. The car was undamaged and the sat nav was still in the glove compartment. No complaints or concerns whatsoever with MBW. We would definitely use them again.

Polite staff already at pick up in order to direct us where to stop and drive away our car.

The service was as very good, with some minor delay in getting my car upon my return, but I did arrive earlier than expected. Overall very satisfied and would consider using the service again.

Had to wait 15 mins on arrival at Heathrow but wasn't a major issue. On the return, they phoned me whilst waiting for my bags and were outside when we got out. Excellent service on the return which, after a 13 hour flight, was important.

Haven't received the reservation done the night before but accetably managed while arriving at the airport