Reviews for UB8 Parking page 4

Parking area and location look very run down, but the service was very good and thorough especially ensuring that no damage occurred to the car while it was parked there. Transfer to airport was excellent, drivers and staff were very friendly throughout. Transfer from airport was a bit slow. I would use them again.

My call from the airport was answered without delay & wait for transport was minimal. Best of all my car had been brought to the gate awaiting my collection, no hunting around. Thank you a professional well priced service. Recommended & will use again.

UB8 is about a 15 minute ride to the aiport. The buses/coaches were comfortable and the Company staff seemed very organised. I would recommend without hesitation. We are going on holiday again in August 2007 and we will most certainly be parking here again (unless we find something cheaper!!)

Very nice, friendly staff at check-in, drivers in both directions - excellent. Phoned when cleared baggage etc and driver was pulling up as we arrived at the pick-up point, I was in my car 15 minutes after coming out of airport building - good value for money.

The drivers were really helpful, pointing out where to meet them when we returned. When we returned we left the airport then doubled back when the driver was informed another family had just arrived. He was certainly quick. Would always advise taking a spare set of keys with you, just in case. But all in all, thumbs up! Good job!

Overall, you get what you paid for. By comparison, UB8 was the cheapest, and the shuttle service was great. The road in to the car park is poor, and there did not seem to be a lot of lighting for security at night. The staff there are pleasent, but the office stinks of cigarettes.

When we arrived we were a bit nervous, car parking area was not what we were expecting and did not appear particularly secure. However the staff were really friendly. Paper work was simple to fill in and took no more than 1 minute. Coach was waiting to take us straight to the airport, we did not have to wait for any other passengers before leaving. On our return to Heathrow we phoned up UB8 and literally waited no more than 2 minutes for the coach to arrive to pick us up. Drop off and pick up was at the same bus stop so was easy to find on our return. When we got back to the parking area our car was parked outside the reception for us and we were ready to go. Good value for money, very little waiting around for transfers!

I have used off site parking on numerous occasions and in the past have had a few bad experiences with my car being damaged when I have returned to collect it. UB8 didn't damage the car, which as far as I'm concerned is a massive plus, no need to argue with staff over responsibility or liability! A good end to the holiday rather than the nightmare I have had in the past. The staff were courteous and efficient despite the numbers of customers that were clambering for their attention and all had a smile and were cheerful and attentive. It's not the easiest place to find, but the directions they supply were good, and if you drive past as we did, there is a roundabout within 20 metres so you can turn and go back. It doesn't look as plush or professional as some of the places I have used, but at the end of the day, UB8 gave excellent service and as I said before, they didn't damage the car! The location is close to the airport and we didn't have to spend ages on a bus between transfers. I think that as they are smaller than some of the companies I have used in the past, they take more pride and care in their work. I would definitely recommend them to anyone looking for parking at Heathrow and will be using them the next time I travel from there.

I have parked with UB8 parking several times now and they are very reliable and helpful. I do not normally like going to Healthrow airport but they have made life better for starting and finishing my trips. I will therefore continue to use them in the future.

The staff were very helpful, we got stuck in traffic, a journey that should of taken an hour took us three!! The staff booked us in quickly and got us to the airport very quickly. When we returned they collected us within minutes of the call. Would recommend using them. Staff friendly!

I found it annoying that I was told that if I phoned before I got through customs that I would be charged a £10 penalty fare and then was made to wait 30 minutes for a pick-up. When our driver arrived, he parked in the middle of the car park rather than under the sheltered bay and waited for us to load our baggage in the pouring rain as he waited in his nice warm cab!

We had difficulty in locating the car park, although the weather was fine and the traffic light; the entrance was like going into a scrap yard, which did not inspire confidence for security. On our return we had to wait over 40 mins. For our transfer from Terminal 1.

I agree with earlier comments that the entrance is rather potholed but as it's only 50 yards it is not really an issue. The sign in process takes only a few minutes and the minibus was ready and waiting for us. Transfer time to terminal was as promised no more than 15 minutes. On return, we contacted UB8 as requested and the minibus again was at the pre-arranged spot inside 20 minutes. A somewhat spirited drive returned us to UB8 where the cars for all on board were already lined up ready to go. All in all, I would have no hesitation in using this car park for Heathrow again.

Only problem was confusion over pick-up point. Driver told us 8 when he dropped us off. Lady told us 5 when we phoned to say we had returned. She phoned back minutes later to change it to 7 - and the bus was actually at 8! But staff were friendly and apologetic and our van was ready and waiting.

The signpost from the Uxbridge Road shows "UB8 100 yards <---" which I took to mean that there was a turning in another 100 yards, the sign is actually where you should turn. The entrance road to the car park is quite badly pot-holed so be careful if your car has low suspension. Staff were friendly and I was taken to the airport within 5 minutes of parking. On arrival I contacted UB8 and was collected within 5 minutes. I would certainly use again.

When you've arrived after 14 hours of travelling abroad it's great to be picked up & whisked off to your car within 5 minutes of ringing up! We were expecting to shiver for at least 15 minutes in the English dark and cold night so a big thank you for some real customer service & a warm pick-up vehicle!

When we got back to the car park, our car was waiting outside the building unlocked! We just walked inside and got our own keys which were sitting on the side! Not very secure.

Other reviews had been positive about the service but commented on the lack of smart surroundings. It depends on what you are used to - it compares well with other airport parking we have used in Luton, Stansted and Heathrow. Drivers were obliging and cheerful when others can be surly and miserable. Woman at the desk was efficient and we did not have to wait at any time. Would definitely use it again.

Small sign at the entrance otherwise easy enough to find. The staff were very efficient if a little brusque (but it was 4 in the morning and very busy). The return trip was quick and efficient and the driver was very friendly and helpful. All in all a good service that I will use again.

Bus driver extremely helpful and polite. Car with boot open, key in ignition, no paperwork to complete, just get in and drive off. Fantastic after a long flight.