National Meet and Greet reviews page 8

Award Winner
gosimply award
Meet and Greet

141-160 of 318 national meet and greet for heathrow airport reviews


100%
customer-rating
100% transfers
100% facilities
100% price
100% service
On time, polite staff, minimal hold up which is just what you want in the early am when you've arrived on the "red eye" We will book through you again.
Mr Ward
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100%
customer-rating
100% transfers
100% facilities
100% price
100% service
The booking was easy. Gosimply sent a reminder email a couple of days before we left. We called and the person was waiting for us to collect the car. Upon return we called and the car arrived as we got to the pick up point. Everything went perfectly. I would highly recommend the service to all people flying out of Heathrow. Absolutly Excellent!
Mr Sewell
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100%
customer-rating
100% transfers
100% facilities
100% price
100% service
Driver waiting to meet me when I arrived. Car was waiting for me when I got back. No delays at all.
Mr Willis
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96%
customer-rating
80% transfers
100% facilities
100% price
100% service
Never again will we go through the hassle of finding a parking space & lugging cases onto a bus, when for very little more you can pull up outside departures, hand your key to someone and know that they'll be there with your car when you return from holiday. The only slight negative is the timing - you have to give them your arrival time when you make the on-line booking. As we were driving to Heathrow from Cornwall, we gave ourselves an extra couple of hours to allow for accidents, roadworks etc, and when I rang the Meet & Greet number as instructed 30 minutes before we arrived at the airport, the lady on the phone seemed quite miffed that we were almost an hour early. Even so, we only had to wait 15 minutes for the driver to arrive. With hindsight, maybe we should have phoned them earlier to say we were ahead of time? But overall, a brilliant, value-for-money service.
Mrs GLOVER
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100%
customer-rating
100% transfers
100% facilities
100% price
100% service
Excellent service. Both drivers we had were very friendly and helpful. They were both very punctual and we had no waiting around. Would definately use again.
Mr Lauriston
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84%
customer-rating
60% transfers
100% facilities
80% price
100% service
I had to wait for over 40 minutes to get my car on the return which is not great however I would add this is the first time this has ever hapened.
Mrs Robinson
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64%
customer-rating
40% transfers
60% facilities
100% price
60% service
It's amazing how your perspective affects your experience. I was actually a little early for the drop off, and had a great holiday, so the two issues that would have really angered me at other times were not a problem on this trip! The things that may have bothered me: 1) The greeter was on time, but had been given the wrong details. It took us at least 15 minutes to work this out and meet up. 2) I had called in advance and paid for a car wash. I mentioned this to the greeter - make sure it gets the wash. When the car was returned, it had not been washed. No-one said anything to me until I queried this and was told that there had been a problem. The money was returned without an issue, but I did have to call to to make this happen. Still, for the money paid it was well worth it, and I'm sure that these issues would not be repeated. Or not exactly...
Mr Newman
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100%
customer-rating
100% transfers
100% facilities
100% price
100% service
Very happy with meet and greet, person was waiting when we arrived to leave car and we only waited 25 minutes (morning rush hour time) when we got back and only 12 miles on car clock. Would definately use again.
Mrs Jarvis
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84%
customer-rating
100% transfers
80% facilities
80% price
80% service
Despite being approx 40 mins early we were met within 10 mins of arrival. Staff friendly and courteous. Upon return car was awaiting us exactly where advised. Again courteous and helpful staff. Only hiccup was I had availed my self of valet clean service, which necessitated repeating c/card details as we exited arrivals, more niggly than annoying. We would use your company again.
Mr Withers
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100%
customer-rating
100% transfers
100% facilities
100% price
100% service
Excellent service , very helpful staff as we were delayed on both legs of our journey due to an accident on the M25 and a late departure on the way home. The was driver easy to find and had waited for us. Price was very reasonable. Will use again.
Mr McAlinden
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100%
customer-rating
100% transfers
100% facilities
100% price
100% service
Had to phone and extend parking for 24 hours due to cancelled flight but everything worked well and very efficiently. Staff on phone and at airport very friendly and helpful.
Mr Greenwood
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100%
customer-rating
100% transfers
100% facilities
100% price
100% service
I had a little bit trouble finding the drop off point at Terminal 5 and had to go around the approach circuit again to find the right place. After that everything was fine. On return, my car was waiting for me at the same place and we were on our way in 5 minutes. Excellent service and very good value for money!
Mr Hamilton
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100%
customer-rating
100% transfers
100% facilities
100% price
100% service
The service was good value and definitely much easier and quicker to use than traditional airport parking.
100%
customer-rating
100% transfers
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On arrival at Heathrow T3 I realised that I had forgotten to call 30 mins before arrival, however after calling our driver was there in less than 5 mins. Upon return we had a long delay waiting to reclaim luggage due to afault on the carousel, but as soon as we cleared customs I phoned and was told our car would be there within 5 mins., but when we arrived at the meeting point our car was waitng for us. This is the second time I have used this service and have reccomended it to family and friends who are equally pleased with the value and service. If you want hassle-free travel this is the way. Mick Reeve
Mr REEVE
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100%
customer-rating
100% transfers
100% facilities
100% price
100% service
I could not fault this service. The driver was at the terminal waiting for us on arrival and was very polite and proffesional. Upon return, my car was ready and the driver even offered to help with the bags. Terrific value for money and highly recommended.
Mr Boag
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84%
customer-rating
40% transfers
100% facilities
100% price
100% service
Great value and for a few extra quid it is much better than being crammed in on a shuttle bus. Driver was 3 or 4 minutes late returning my car. Other than that an excellent service.
Mr Wight
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96%
customer-rating
100% transfers
100% facilities
80% price
100% service
From the ease of booking to dropping the car off was all achieved effortlessly. Called to confirm my arrival at T5 in 30mins. Was met on approach to the drop-off area and directed to a parking bay. The Attendant brought a luggage trolley and explained the receipt which he gave me on how to call when returning for collection. In the Bag Drop in less than 5 minutes. The collection was effortless, called quoted the number when in baggage claim after getting our bags. Car was waiting in the same parking bay. Given validated to exit the car-park. This was my first time using an on Terminal parking service. Would I use them again, Yes-Great service. D Nicholls
Mr D Nicholls
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90%
customer-rating
100% transfers
80% facilities
100% price
80% service
No complaints at all. Telephoned on our way as instructed and the guy was there waiting for us, handed keys over and off we went on holiday. A quick call as we got off the plane to let them know we had arrived and our car was waiting outside the terminal after we'd collected our bags. No hassle at all.
Mrs Wales
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100%
customer-rating
100% transfers
100% facilities
100% price
100% service
Amazed at the price and the ease of using the service. Car collected and delivered back on time and with pleasant staff. The difference this made to the overall trip was amazing - so stress free. Will certainly use this service in the future.
Mr Lawrence Wood
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96%
customer-rating
100% transfers
100% facilities
100% price
80% service
A very good value and well run service that take a lot of stress out of travelling.
Mr Da Costa
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